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  4. Crash at starting to navigate a route on Carpe Iter

Crash at starting to navigate a route on Carpe Iter

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Juan Domingo Reinaldosundefined Offline
    Juan Domingo Reinaldosundefined Offline
    Juan Domingo Reinaldos
    wrote last edited by
    #1

    Hi everybody,

    I recently got a new Carpe Iter tablet (Android 13) and I’m having an issue every time I try to navigate a route (created in the planner) with the app: the navigator freezes as soon as I start the navigation and then force closes.

    I’ve tried reinstalling the app and even starting navigation while connected to Wi-Fi, but the problem persists. I also have the maps downloaded.

    I’ve also tried changing several settings. In addition, I tested navigating offline and the offline maps are downloaded correctly.

    The app and the same route work fine on other devices.

    Does anyone have any idea what the problem might be?
    Regards.

    Con Hennekensundefined 1 Reply Last reply
    0
    • Flyingstooundefined Offline
      Flyingstooundefined Offline
      Flyingstoo
      wrote last edited by
      #2

      I have had freeze up issues on an outikel android device and discovered that for some reason the gps module stops communicating with MRA. I found that if I ran a GPS monioring app in the background then MRA would not freeze up. I have no idea why this works but it seems to solve the freeze up problem that I was getting. I did not have such a severe freeze up problem though as yours . The MRA nav app would freeze after an hour or so of riding.

      1 Reply Last reply
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      • Juan Domingo Reinaldosundefined Juan Domingo Reinaldos

        Hi everybody,

        I recently got a new Carpe Iter tablet (Android 13) and I’m having an issue every time I try to navigate a route (created in the planner) with the app: the navigator freezes as soon as I start the navigation and then force closes.

        I’ve tried reinstalling the app and even starting navigation while connected to Wi-Fi, but the problem persists. I also have the maps downloaded.

        I’ve also tried changing several settings. In addition, I tested navigating offline and the offline maps are downloaded correctly.

        The app and the same route work fine on other devices.

        Does anyone have any idea what the problem might be?
        Regards.

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote last edited by
        #3

        @Juan-Domingo-Reinaldos, I think for these kind of problems it is wise to submit a support ticket. You will be asked to send in a logfile which will likely reveal what exactly goes wrong.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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