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  4. It doesn't work Next on Hugerock X7

It doesn't work Next on Hugerock X7

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Adrian Avramundefined Adrian Avram

    @b0hd1 can you try reinstalling the app ? Maybe that will fix the problem.

    b0hd1undefined Online
    b0hd1undefined Online
    b0hd1
    wrote on last edited by
    #12

    @Adrian-Avram The tablet was new. Even so, I reformatted it and started from scratch, installing only TomTom (for demo) and MyRouteApp

    Creator and administrator of the largest MRA groups.

    • https://t.me/MRa_by_b0hd1
    • https://www.myrouteapp.com/group/messages/7007
    • YouTube: @demco17
    • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
    Adrian Avramundefined Lluis Arasanzundefined 2 Replies Last reply
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    • b0hd1undefined b0hd1

      @Adrian-Avram The tablet was new. Even so, I reformatted it and started from scratch, installing only TomTom (for demo) and MyRouteApp

      Adrian Avramundefined Offline
      Adrian Avramundefined Offline
      Adrian Avram
      wrote on last edited by
      #13

      @b0hd1 I understand, but can you reinstall MRA again ?

      Best regards,
      Adrian

      Samsung S24 Ultra and Motorola Thinkphone with Android Auto
      MyRoute-APP (Planner+Navigation, GOLD Lifetime)
      Honda NC750X (2021) with CHIGEE Aio-5 Play

      b0hd1undefined 1 Reply Last reply
      0
      • b0hd1undefined b0hd1

        @Adrian-Avram The tablet was new. Even so, I reformatted it and started from scratch, installing only TomTom (for demo) and MyRouteApp

        Lluis Arasanzundefined Offline
        Lluis Arasanzundefined Offline
        Lluis Arasanz
        wrote on last edited by Lluis Arasanz
        #14

        @Corjan-Meijerink , @Con-Hennekens

        As @b0hd1 can't send a support ticket, I sent for it.

        Ticket is:

        #55464 Next can't follow a Route on HugeRock X7 device (@b0hd1)

        Any questions, please, contact him 😳

        Thank's

        Lluis Arasanz

        • BMW F750GS
          MotoMediaLink HW Interface for BMW's WonderWheel device
        • Samsung A14 with Beta MyRoute-App (primary bike use)
          Tasker and MMLink SW for Android App Control
        • iPhone 14 with Beta MyRoute-App (personal and primary CP use)
        b0hd1undefined 1 Reply Last reply
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        • Adrian Avramundefined Adrian Avram

          @b0hd1 I understand, but can you reinstall MRA again ?

          b0hd1undefined Online
          b0hd1undefined Online
          b0hd1
          wrote on last edited by
          #15

          @Adrian-Avram Of course. If the tablet is new and you turn it on for the first time and then format it, it is obvious that MRA was deleted and reinstalled. Or is that not what you are referring to?

          Creator and administrator of the largest MRA groups.

          • https://t.me/MRa_by_b0hd1
          • https://www.myrouteapp.com/group/messages/7007
          • YouTube: @demco17
          • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
          1 Reply Last reply
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          • Lluis Arasanzundefined Lluis Arasanz

            @Corjan-Meijerink , @Con-Hennekens

            As @b0hd1 can't send a support ticket, I sent for it.

            Ticket is:

            #55464 Next can't follow a Route on HugeRock X7 device (@b0hd1)

            Any questions, please, contact him 😳

            Thank's

            b0hd1undefined Online
            b0hd1undefined Online
            b0hd1
            wrote on last edited by
            #16

            @Lluis-Arasanz Gracias/thankyou Lluis!!

            Creator and administrator of the largest MRA groups.

            • https://t.me/MRa_by_b0hd1
            • https://www.myrouteapp.com/group/messages/7007
            • YouTube: @demco17
            • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
            1 Reply Last reply
            1
            • Corjan Meijerinkundefined Corjan Meijerink

              @b0hd1 and also not the article in the link?
              Duck Duck Go is often the reason of unexplained behavior 😉

              Thanks for the ticket.

              b0hd1undefined Online
              b0hd1undefined Online
              b0hd1
              wrote on last edited by
              #17

              @Corjan-Meijerink Hello! Have you been able to review the ticket that Lluís sent you on my behalf (I can't send tickets.. 🥺)

              thakyou!

              Creator and administrator of the largest MRA groups.

              • https://t.me/MRa_by_b0hd1
              • https://www.myrouteapp.com/group/messages/7007
              • YouTube: @demco17
              • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
              Corjan Meijerinkundefined 1 Reply Last reply
              0
              • Corjan Meijerinkundefined Corjan Meijerink

                @b0hd1 and also not the article in the link?
                Duck Duck Go is often the reason of unexplained behavior 😉

                Thanks for the ticket.

                b0hd1undefined Online
                b0hd1undefined Online
                b0hd1
                wrote on last edited by
                #18

                @Corjan-Meijerink Solved!!! Hugerock has helped me via WhatsApp (immediate and incredible attention) and they have sent me new firmware. Everything is fixed. Thank you very much!!!

                Creator and administrator of the largest MRA groups.

                • https://t.me/MRa_by_b0hd1
                • https://www.myrouteapp.com/group/messages/7007
                • YouTube: @demco17
                • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
                Corjan Meijerinkundefined 1 Reply Last reply
                1
                • b0hd1undefined b0hd1

                  @Corjan-Meijerink Hello! Have you been able to review the ticket that Lluís sent you on my behalf (I can't send tickets.. 🥺)

                  thakyou!

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #19

                  @b0hd1 no sorry, it was scheduled for Monday and I was having my birthday weekend 😉

                  My initial ideas shared in this thread weren’t fruitful.

                  1 Reply Last reply
                  0
                  • b0hd1undefined b0hd1

                    @Corjan-Meijerink Solved!!! Hugerock has helped me via WhatsApp (immediate and incredible attention) and they have sent me new firmware. Everything is fixed. Thank you very much!!!

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #20

                    @b0hd1 amazing that it got fixed! 🎉
                    Very happy for you 🙂

                    So it was a device issue! But what?

                    b0hd1undefined 1 Reply Last reply
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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @b0hd1 amazing that it got fixed! 🎉
                      Very happy for you 🙂

                      So it was a device issue! But what?

                      b0hd1undefined Online
                      b0hd1undefined Online
                      b0hd1
                      wrote on last edited by b0hd1
                      #21

                      @Corjan-Meijerink The manufacturer provided me with new firmware and instructions for the corresponding modification on the tablet. Now it works great. Incredible technical support from hugerock.
                      Thank you very much Corjan too!!

                      Creator and administrator of the largest MRA groups.

                      • https://t.me/MRa_by_b0hd1
                      • https://www.myrouteapp.com/group/messages/7007
                      • YouTube: @demco17
                      • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
                      Corjan Meijerinkundefined 1 Reply Last reply
                      0
                      • b0hd1undefined b0hd1

                        @Corjan-Meijerink The manufacturer provided me with new firmware and instructions for the corresponding modification on the tablet. Now it works great. Incredible technical support from hugerock.
                        Thank you very much Corjan too!!

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #22

                        @b0hd1 and I still would not understand how that makes our app work again 🙂
                        Glad it works! But frustrating that this is possible.

                        If you could add me to your support ticket (corjan@myrouteapp.com) I would like to learn what they changed.

                        b0hd1undefined 2 Replies Last reply
                        1
                        • Corjan Meijerinkundefined Corjan Meijerink

                          @b0hd1 and I still would not understand how that makes our app work again 🙂
                          Glad it works! But frustrating that this is possible.

                          If you could add me to your support ticket (corjan@myrouteapp.com) I would like to learn what they changed.

                          b0hd1undefined Online
                          b0hd1undefined Online
                          b0hd1
                          wrote on last edited by
                          #23

                          @Corjan-Meijerink Ok!! I'll send you all the information by email

                          Creator and administrator of the largest MRA groups.

                          • https://t.me/MRa_by_b0hd1
                          • https://www.myrouteapp.com/group/messages/7007
                          • YouTube: @demco17
                          • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
                          1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            @b0hd1 and I still would not understand how that makes our app work again 🙂
                            Glad it works! But frustrating that this is possible.

                            If you could add me to your support ticket (corjan@myrouteapp.com) I would like to learn what they changed.

                            b0hd1undefined Online
                            b0hd1undefined Online
                            b0hd1
                            wrote on last edited by
                            #24

                            @Corjan-Meijerink Hello! Have you received all the information I sent you correctly?

                            Creator and administrator of the largest MRA groups.

                            • https://t.me/MRa_by_b0hd1
                            • https://www.myrouteapp.com/group/messages/7007
                            • YouTube: @demco17
                            • Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
                            Corjan Meijerinkundefined 1 Reply Last reply
                            0
                            • b0hd1undefined b0hd1

                              @Corjan-Meijerink Hello! Have you received all the information I sent you correctly?

                              Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote on last edited by
                              #25

                              @b0hd1 yes! 🙂
                              Not really sure if I can learn anything from this as it evidently was a device issue. But well! Glad you are up and running.

                              1 Reply Last reply
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