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    3D doesn't work

    [Web] Problems, Bugs and other Issues
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    • Montorsi Paolo 0
      Montorsi Paolo 0 last edited by

      Win11 Home, Microsoft Hedge, Gold subscription.
      When clicked it starts loading something (loocking at the progression bar on top) but at the end nothing is visualized.

      Advice?

      Hans van de Ven MR.MRA Brian McG Rob Verhoeff Con Hennekens 4 Replies Last reply Reply Quote 0
      • Hans van de Ven MR.MRA
        Hans van de Ven MR.MRA Instructor RouteXperts @Montorsi Paolo 0 last edited by

        @Montorsi-Paolo-0

        No problem here

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        1 Reply Last reply Reply Quote 0
        • Brian McG
          Brian McG @Montorsi Paolo 0 last edited by

          Hi @Montorsi-Paolo-0 maybe you could provide more details on how you are seeing / creating the problem

          The only way I can get it to fail is by making a new route & having only one point in the route,
          then the 3D google earth view never appears, just a flat grey screen.

          If I open a normal route with multiple waypoints the 3D works fine for me in both Edge & Firefox.

          BlackView BV7100, Android 12, Offline mode with Offline Maps

          1 Reply Last reply Reply Quote 0
          • Rob Verhoeff
            Rob Verhoeff @Montorsi Paolo 0 last edited by

            @Montorsi-Paolo-0 I assume that in the Map Style menu, you selected 3D for "Building view" and possibly 3D for "Elevation difference". After that, while navigating, you can encounter three different views by clicking on the compass:

            1. Top down
            2. 3D
            3. North up

            BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Ventura & Monterey)

            Brian McG 1 Reply Last reply Reply Quote 0
            • Brian McG
              Brian McG @Rob Verhoeff last edited by

              Sorry @Rob-Verhoeff, I thought the OP problem was in the web planner
              e3b648ec-d5fc-41a2-97fe-f8c3798e974e-image.png
              "Map Style" is in the Navigation App

              BlackView BV7100, Android 12, Offline mode with Offline Maps

              Rob Verhoeff 1 Reply Last reply Reply Quote 0
              • Rob Verhoeff
                Rob Verhoeff @Brian McG last edited by Rob Verhoeff

                @Brian-McG I can hardly call that a 3D view, but rather a flat Google Maps display that you tilt 😉
                I had assumed it was about the navigation app. It's good that you're asking for clarification.

                BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Ventura & Monterey)

                1 Reply Last reply Reply Quote 0
                • Con Hennekens
                  Con Hennekens @Montorsi Paolo 0 last edited by

                  @Montorsi-Paolo-0, For me it works, thanks for reminding me to this great feature! 😉 I guess there was a momentary glitch in the availability of the 3D maps,

                  This was last tuesday for me:
                  d6e02b4e-899f-4ed6-812d-c7c7f7808a55-image.png

                  I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                  I am just an enthusiastic user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  1 Reply Last reply Reply Quote 0
                  • Montorsi Paolo 0
                    Montorsi Paolo 0 last edited by Montorsi Paolo 0

                    Topic for the developer?

                    How I wrote: "Win11 Home, Microsoft Hedge, Gold subscription"

                    I summarize here the several answers

                    1. Selected a route from "my routes".
                    2. Clicked on the "3D" button on the left
                    3. The map window became al grey
                    4. There is a working blu progression bar at the top of the windows.
                    5. At the end of the progression bar work, the windows map is still grey, there are some button to navigate the 3d map (+/-, pan, rotate, compass) and on the left i can see the "Back to 2D view" button
                    6. I tried to interact with the 3D navigation button, only +/- accept the focus but nothing happen
                    7. Clicking the "Back to 2D view" button it come back to the 2D view without problem.

                    I Tried to change the maps from Openstreet to tomTom and Here and then the map layer, but nothing happen.
                    "Street view", instead work properly.

                    Than I tried on Google Chrome: it works

                    Thanks
                    Paolo

                    1 Reply Last reply Reply Quote 0
                    • Corjan Meijerink
                      Corjan Meijerink administrator last edited by

                      @Montorsi-Paolo-0 Could be it's simply not supported on Edge 😞

                      1 Reply Last reply Reply Quote 0
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