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3D doesn't work

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Montorsi Paolo 0undefined Offline
    Montorsi Paolo 0undefined Offline
    Montorsi Paolo 0
    wrote on last edited by
    #1

    Win11 Home, Microsoft Hedge, Gold subscription.
    When clicked it starts loading something (loocking at the progression bar on top) but at the end nothing is visualized.

    Advice?

    Hans van de Ven MR.MRAundefined Brian McGundefined Rob Verhoeffundefined Con Hennekensundefined 4 Replies Last reply
    0
    • Montorsi Paolo 0undefined Montorsi Paolo 0

      Win11 Home, Microsoft Hedge, Gold subscription.
      When clicked it starts loading something (loocking at the progression bar on top) but at the end nothing is visualized.

      Advice?

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      Instructor RouteXperts
      wrote on last edited by
      #2

      @Montorsi-Paolo-0

      No problem here

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      1 Reply Last reply
      0
      • Montorsi Paolo 0undefined Montorsi Paolo 0

        Win11 Home, Microsoft Hedge, Gold subscription.
        When clicked it starts loading something (loocking at the progression bar on top) but at the end nothing is visualized.

        Advice?

        Brian McGundefined Offline
        Brian McGundefined Offline
        Brian McG
        wrote on last edited by
        #3

        Hi @Montorsi-Paolo-0 maybe you could provide more details on how you are seeing / creating the problem

        The only way I can get it to fail is by making a new route & having only one point in the route,
        then the 3D google earth view never appears, just a flat grey screen.

        If I open a normal route with multiple waypoints the 3D works fine for me in both Edge & Firefox.

        BlackView BV7100, Android 12, Offline mode with Offline Maps

        1 Reply Last reply
        0
        • Montorsi Paolo 0undefined Montorsi Paolo 0

          Win11 Home, Microsoft Hedge, Gold subscription.
          When clicked it starts loading something (loocking at the progression bar on top) but at the end nothing is visualized.

          Advice?

          Rob Verhoeffundefined Offline
          Rob Verhoeffundefined Offline
          Rob Verhoeff
          wrote on last edited by
          #4

          @Montorsi-Paolo-0 I assume that in the Map Style menu, you selected 3D for "Building view" and possibly 3D for "Elevation difference". After that, while navigating, you can encounter three different views by clicking on the compass:

          1. Top down
          2. 3D
          3. North up

          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Ventura & Monterey)

          Brian McGundefined 1 Reply Last reply
          0
          • Rob Verhoeffundefined Rob Verhoeff

            @Montorsi-Paolo-0 I assume that in the Map Style menu, you selected 3D for "Building view" and possibly 3D for "Elevation difference". After that, while navigating, you can encounter three different views by clicking on the compass:

            1. Top down
            2. 3D
            3. North up
            Brian McGundefined Offline
            Brian McGundefined Offline
            Brian McG
            wrote on last edited by
            #5

            Sorry @Rob-Verhoeff, I thought the OP problem was in the web planner
            e3b648ec-d5fc-41a2-97fe-f8c3798e974e-image.png
            "Map Style" is in the Navigation App

            BlackView BV7100, Android 12, Offline mode with Offline Maps

            Rob Verhoeffundefined 1 Reply Last reply
            0
            • Brian McGundefined Brian McG

              Sorry @Rob-Verhoeff, I thought the OP problem was in the web planner
              e3b648ec-d5fc-41a2-97fe-f8c3798e974e-image.png
              "Map Style" is in the Navigation App

              Rob Verhoeffundefined Offline
              Rob Verhoeffundefined Offline
              Rob Verhoeff
              wrote on last edited by Rob Verhoeff
              #6

              @Brian-McG I can hardly call that a 3D view, but rather a flat Google Maps display that you tilt ๐Ÿ˜‰
              I had assumed it was about the navigation app. It's good that you're asking for clarification.

              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
              iOS on iPhone 13 (mounted on Quadlock)
              Apple CarPlay in VW T-Roc (wired)
              Routelab on MacBook Air & iMac (Ventura & Monterey)

              1 Reply Last reply
              0
              • Montorsi Paolo 0undefined Montorsi Paolo 0

                Win11 Home, Microsoft Hedge, Gold subscription.
                When clicked it starts loading something (loocking at the progression bar on top) but at the end nothing is visualized.

                Advice?

                Con Hennekensundefined Online
                Con Hennekensundefined Online
                Con Hennekens
                wrote on last edited by
                #7

                @Montorsi-Paolo-0, For me it works, thanks for reminding me to this great feature! ๐Ÿ˜‰ I guess there was a momentary glitch in the availability of the 3D maps,

                This was last tuesday for me:
                d6e02b4e-899f-4ed6-812d-c7c7f7808a55-image.png

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
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                • Montorsi Paolo 0undefined Offline
                  Montorsi Paolo 0undefined Offline
                  Montorsi Paolo 0
                  wrote on last edited by Montorsi Paolo 0
                  #8

                  Topic for the developer?

                  How I wrote: "Win11 Home, Microsoft Hedge, Gold subscription"

                  I summarize here the several answers

                  1. Selected a route from "my routes".
                  2. Clicked on the "3D" button on the left
                  3. The map window became al grey
                  4. There is a working blu progression bar at the top of the windows.
                  5. At the end of the progression bar work, the windows map is still grey, there are some button to navigate the 3d map (+/-, pan, rotate, compass) and on the left i can see the "Back to 2D view" button
                  6. I tried to interact with the 3D navigation button, only +/- accept the focus but nothing happen
                  7. Clicking the "Back to 2D view" button it come back to the 2D view without problem.

                  I Tried to change the maps from Openstreet to tomTom and Here and then the map layer, but nothing happen.
                  "Street view", instead work properly.

                  Than I tried on Google Chrome: it works

                  Thanks
                  Paolo

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                  • Corjan Meijerinkundefined Online
                    Corjan Meijerinkundefined Online
                    Corjan Meijerink
                    administrator
                    wrote on last edited by
                    #9

                    @Montorsi-Paolo-0 Could be it's simply not supported on Edge ๐Ÿ˜ž

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