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  3. [App] Problems, Bugs and other Issues
  4. Always says first exit at roundabout regardless of actual exit shown

Always says first exit at roundabout regardless of actual exit shown

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Jörgenundefined Jörgen

    @Corjan-Meijerink

    Had the roundabout problem today on my Oukitel tablet with V 303.
    It says always first exit, regardless what the real one is.

    RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    Valued contributor
    wrote on last edited by
    #14

    @Jörgen perhaps a map download update is required to fix the problem?

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    Jörgenundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @James-2p The reinstall would have no correlation with the issue. Maybe HERE was actually quite fast in solving an issue this time 😉 Thanks for the feedback, I'll await other feedback by users and do some testing myself tomorrow.

      AlexvLeeuwenundefined Offline
      AlexvLeeuwenundefined Offline
      AlexvLeeuwen
      wrote on last edited by
      #15

      @Corjan-Meijerink Zelfde probleem hier 😉 bij iedere rotonde eerste afslag.

      1 Reply Last reply
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      • RetiredWingManundefined RetiredWingMan

        @Jörgen perhaps a map download update is required to fix the problem?

        Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote on last edited by Jörgen
        #16

        @RetiredWingMan I don’t use offline maps.

        But, can downloaded maps have an influence on online navigation?

        Hardware
        iPhone 12 pro (iOS 17.0.2)
        Oukitel RT3 (Andr. 12)
        Samsung Galaxy XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, click here

        RetiredWingManundefined 1 Reply Last reply
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        • Jörgenundefined Jörgen

          @RetiredWingMan I don’t use offline maps.

          But, can downloaded maps have an influence on online navigation?

          RetiredWingManundefined Offline
          RetiredWingManundefined Offline
          RetiredWingMan
          Valued contributor
          wrote on last edited by
          #17

          @Jörgen Downloading the maps can reduce your data usage and make it more reliable in poor coverage areas.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

          1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            We have indeed been informed about this issue and are investigating it 🙂

            bobfoster17sky.comundefined Offline
            bobfoster17sky.comundefined Offline
            bobfoster17sky.com
            wrote on last edited by
            #18

            @Corjan-Meijerink this is still a problem, used the app this morning and it showed and announced 1st exit every time. Please fix soon.

            RetiredWingManundefined 1 Reply Last reply
            0
            • bobfoster17sky.comundefined bobfoster17sky.com

              @Corjan-Meijerink this is still a problem, used the app this morning and it showed and announced 1st exit every time. Please fix soon.

              RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              Valued contributor
              wrote on last edited by
              #19

              @bobfoster17sky-com the problem is with Here. MRA staff have been reporting and following up with Here.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              bobfoster17sky.comundefined 1 Reply Last reply
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              • RetiredWingManundefined RetiredWingMan

                @bobfoster17sky-com the problem is with Here. MRA staff have been reporting and following up with Here.

                bobfoster17sky.comundefined Offline
                bobfoster17sky.comundefined Offline
                bobfoster17sky.com
                wrote on last edited by
                #20

                @RetiredWingMan Thanks, I'm out again in a little while and will try one of the other map options.

                RetiredWingManundefined 1 Reply Last reply
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                • bobfoster17sky.comundefined bobfoster17sky.com

                  @RetiredWingMan Thanks, I'm out again in a little while and will try one of the other map options.

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  Valued contributor
                  wrote on last edited by
                  #21

                  @bobfoster17sky-com in another post corjan indicated that it may be related to motorcycle as the mode of travel. Here has replicated the problem so we expect a fix soon.

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  1 Reply Last reply
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                  • G Beuvingundefined Offline
                    G Beuvingundefined Offline
                    G Beuving
                    wrote on last edited by
                    #22

                    Beste, 1 mei een rit van Eindhoven naar Luik voor een Harley dag. Alle rotondes op de route werden nog steeds aan geven door de voice neem de 1e afslag. veelal dus fout. de visuele blauwe lijn gaf wel de juiste afslag in de route aan. Binnenkort een road trip van een dag of 14. Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten? Zo ja super, zo nee dan kan ik nog voor vertrek met nog een ander navigatie device gaan monteren, uittesten en de routes over gaan zetten. Frankrijk is (na engeland) een land van heel veel rotondes het rijden op deze wijze is lichtelijk irritant.

                    Stefan Hummelinkundefined 1 Reply Last reply
                    0
                    • G Beuvingundefined G Beuving

                      Beste, 1 mei een rit van Eindhoven naar Luik voor een Harley dag. Alle rotondes op de route werden nog steeds aan geven door de voice neem de 1e afslag. veelal dus fout. de visuele blauwe lijn gaf wel de juiste afslag in de route aan. Binnenkort een road trip van een dag of 14. Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten? Zo ja super, zo nee dan kan ik nog voor vertrek met nog een ander navigatie device gaan monteren, uittesten en de routes over gaan zetten. Frankrijk is (na engeland) een land van heel veel rotondes het rijden op deze wijze is lichtelijk irritant.

                      Stefan Hummelinkundefined Offline
                      Stefan Hummelinkundefined Offline
                      Stefan Hummelink
                      Alpha tester
                      wrote on last edited by Stefan Hummelink
                      #23

                      @G-Beuving said in Always says first exit at roundabout regardless of actual exit shown:

                      Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten?

                      As mentioned many times before, the root of this issue has been traced back to HERE. They are looking at it. When will it be fixed? You guess is as good as ours...

                      Daarnaast een kleine huishoudelijke mededeling: als het onderwerp in het Engels gestart wordt, dan is het beleid van het forum, alsmede gewoon fatsoenlijk ook in het Engels te reageren. 😜😊

                      Manks bu'j te bange.

                      1 Reply Last reply
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                      • Steve 2eundefined Offline
                        Steve 2eundefined Offline
                        Steve 2e
                        wrote on last edited by
                        #24

                        Took a route today as Motorcycle and had the problem, the same route as Car worked properly. It seems to be only if the route is set for motorcycle that this happens.

                        G Beuvingundefined 1 Reply Last reply
                        0
                        • Rajpundefined Offline
                          Rajpundefined Offline
                          Rajp
                          wrote on last edited by
                          #25

                          When voice prompts was working (see my other post) I too got 1st exit, even though it was actually the third exit, which the roundabout icon showed correct right turn but incorrect exit number.

                          Furthermore, the app displayed lane position to the left, which is incorrect it should’ve been the right lane. IMG_5198.png

                          RetiredWingManundefined 1 Reply Last reply
                          0
                          • C.A. Kielenundefined Offline
                            C.A. Kielenundefined Offline
                            C.A. Kielen
                            wrote on last edited by
                            #26

                            same problem here 😉 every roundabout first exit.

                            1 Reply Last reply
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                            • Rajpundefined Rajp

                              When voice prompts was working (see my other post) I too got 1st exit, even though it was actually the third exit, which the roundabout icon showed correct right turn but incorrect exit number.

                              Furthermore, the app displayed lane position to the left, which is incorrect it should’ve been the right lane. IMG_5198.png

                              RetiredWingManundefined Offline
                              RetiredWingManundefined Offline
                              RetiredWingMan
                              Valued contributor
                              wrote on last edited by
                              #27

                              @Rajp known problem with Here when mode is motorcycle. Hopefully will be fixed soon.

                              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                              Rajpundefined 1 Reply Last reply
                              0
                              • RetiredWingManundefined RetiredWingMan

                                @Rajp known problem with Here when mode is motorcycle. Hopefully will be fixed soon.

                                Rajpundefined Offline
                                Rajpundefined Offline
                                Rajp
                                wrote on last edited by
                                #28

                                @RetiredWingMan Is there a way to see all the open bugs with HERE? Either on MRA or on some support section of HERE site?

                                Rob Verhoeffundefined 1 Reply Last reply
                                0
                                • Rajpundefined Rajp

                                  @RetiredWingMan Is there a way to see all the open bugs with HERE? Either on MRA or on some support section of HERE site?

                                  Rob Verhoeffundefined Offline
                                  Rob Verhoeffundefined Offline
                                  Rob Verhoeff
                                  Alpha tester
                                  wrote on last edited by Rob Verhoeff
                                  #29

                                  @Rajp No, there isn't, or it must be the beta-section of this forum. Much of the info regarding issues that are still be a pain in the... are mentioned in the openingtopic when a new release is published.

                                  BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                                  iOS on iPhone 13 (mounted on Quadlock)
                                  Apple CarPlay in VW T-Roc (wired)
                                  Routelab on MacBook Air & iMac (Sequoia & Monterey)

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                                  • Michel van Hagen MRA-Founderundefined Offline
                                    Michel van Hagen MRA-Founderundefined Offline
                                    Michel van Hagen MRA-Founder
                                    Administrator
                                    wrote on last edited by
                                    #30

                                    Solution for now is use the car mode, hope it will fixed soon for the motorcycle mode.

                                    “People don’t take trips, trips take people.” – John Steinbeck

                                    1 Reply Last reply
                                    1
                                    • Steve 2eundefined Steve 2e

                                      Took a route today as Motorcycle and had the problem, the same route as Car worked properly. It seems to be only if the route is set for motorcycle that this happens.

                                      G Beuvingundefined Offline
                                      G Beuvingundefined Offline
                                      G Beuving
                                      wrote on last edited by
                                      #31

                                      @Steve-2e I did to dis day with de camper modus on. No problems at all. The voice-over, the number exit roundabout and the blue lane where given the correct way.

                                      Steve 2eundefined 1 Reply Last reply
                                      0
                                      • G Beuvingundefined G Beuving

                                        @Steve-2e I did to dis day with de camper modus on. No problems at all. The voice-over, the number exit roundabout and the blue lane where given the correct way.

                                        Steve 2eundefined Offline
                                        Steve 2eundefined Offline
                                        Steve 2e
                                        wrote on last edited by
                                        #32

                                        @G-Beuving Looks like its a problem for Motorcycle only. 👍

                                        1 Reply Last reply
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                                        • Andrewundefined Andrew

                                          I have a problem where the phone shows correct exit at roundabout but the AAuto screen always shows just a left or right turn for roundabouts.

                                          Rob Smithundefined Offline
                                          Rob Smithundefined Offline
                                          Rob Smith
                                          wrote on last edited by
                                          #33

                                          @Andrew said in Always says first exit at roundabout regardless of actual exit shown:

                                          I have a problem where the phone shows correct exit at roundabout but the AAuto screen always shows just a left or right turn for roundabouts.

                                          I see this also - Google pixel 8 MRA 4.1.2, Android Auto via Carpuride 702

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