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Navigation Next freeze?

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Corrado Miniati 0undefined Offline
    Corrado Miniati 0undefined Offline
    Corrado Miniati 0
    wrote on last edited by
    #1

    At a certain point during the navigation of the itinerary, the app stopped providing vocal directions, the itinerary changed from blue to grey, the junction was blocked for 5km while the vehicle icon continued to proceed on the road without any signal of warning.
    I was traveling on a road under the sky without any obstacles, after about 5km/10 minutes the app started working again, what could have happened?

    Thanks a lot

    Con Hennekensundefined TomOnTourundefined 2 Replies Last reply
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    • aman kathuriaundefined Offline
      aman kathuriaundefined Offline
      aman kathuria
      wrote on last edited by
      #2
      This post is deleted!
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      • Corrado Miniati 0undefined Corrado Miniati 0

        At a certain point during the navigation of the itinerary, the app stopped providing vocal directions, the itinerary changed from blue to grey, the junction was blocked for 5km while the vehicle icon continued to proceed on the road without any signal of warning.
        I was traveling on a road under the sky without any obstacles, after about 5km/10 minutes the app started working again, what could have happened?

        Thanks a lot

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Corrado-Miniati-0, What do you mean exactly, were you standing still for a roadblock, but the flyer continued moving forward? And what does it mean when "the itinerary changed from blue to grey". At such occasions I usually take a screenshot. That helps when added to questions like these.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Corrado Miniati 0undefined 1 Reply Last reply
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        • Con Hennekensundefined Con Hennekens

          @Corrado-Miniati-0, What do you mean exactly, were you standing still for a roadblock, but the flyer continued moving forward? And what does it mean when "the itinerary changed from blue to grey". At such occasions I usually take a screenshot. That helps when added to questions like these.

          Corrado Miniati 0undefined Offline
          Corrado Miniati 0undefined Offline
          Corrado Miniati 0
          wrote on last edited by
          #4

          @Con-Hennekens
          Hi Con and thanks for feedback.
          I always take screenshots if I can but I was riding my motorbike and couldn't do it.
          The situation is like that of the attachment, the blue road (navigation ok) had become gray but the vehicle cursor was moving while the deviation indication at the top/right remained blocked for 10 minutes.

          20231215_102510.jpg

          Con Hennekensundefined 1 Reply Last reply
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          • Corrado Miniati 0undefined Corrado Miniati 0

            @Con-Hennekens
            Hi Con and thanks for feedback.
            I always take screenshots if I can but I was riding my motorbike and couldn't do it.
            The situation is like that of the attachment, the blue road (navigation ok) had become gray but the vehicle cursor was moving while the deviation indication at the top/right remained blocked for 10 minutes.

            20231215_102510.jpg

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #5

            @Corrado-Miniati-0, Yes it is always difficult on a bike 😉
            Did the "detour sign" change into a drop-symbol between curved arrows? That is an indication that a recalculation is in effect. I can imagine that while a calculation is in effect, the blue route line is not shown and therefore the original (grey) color of the road is visible. The fact that the recalculation took so long could indicate a very bad internet bandwidth at that explicit moment. But it is all a bit of educated guesswork 😉

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            Corrado Miniati 0undefined 1 Reply Last reply
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            • Con Hennekensundefined Con Hennekens

              @Corrado-Miniati-0, Yes it is always difficult on a bike 😉
              Did the "detour sign" change into a drop-symbol between curved arrows? That is an indication that a recalculation is in effect. I can imagine that while a calculation is in effect, the blue route line is not shown and therefore the original (grey) color of the road is visible. The fact that the recalculation took so long could indicate a very bad internet bandwidth at that explicit moment. But it is all a bit of educated guesswork 😉

              Corrado Miniati 0undefined Offline
              Corrado Miniati 0undefined Offline
              Corrado Miniati 0
              wrote on last edited by
              #6

              @Con-Hennekens
              There was no recalculation symbol during the time of the lack of voice alerts and I was driving in the city center where the cell phone signal is at its strongest.
              But in any case, if there is no network signal, shouldn't it switch to offline mode?

              PS: is the evidence that users transmit in the forum also read by the developers in order to carry out checks and improve the software more and more?

              Con Hennekensundefined 1 Reply Last reply
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              • Corrado Miniati 0undefined Corrado Miniati 0

                @Con-Hennekens
                There was no recalculation symbol during the time of the lack of voice alerts and I was driving in the city center where the cell phone signal is at its strongest.
                But in any case, if there is no network signal, shouldn't it switch to offline mode?

                PS: is the evidence that users transmit in the forum also read by the developers in order to carry out checks and improve the software more and more?

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #7

                @Corrado-Miniati-0, Yes the app switches to off-line when NO bandwidth is available (I am guessing the check is based on a ping result) but that says little about the available bandwidth. Yes, devs are reading here too. There are plans of changing the online test to a real bandwidth test, and that is exactly the result of them reading here about earlier mentioned problems like yours 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
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                • Corrado Miniati 0undefined Offline
                  Corrado Miniati 0undefined Offline
                  Corrado Miniati 0
                  wrote on last edited by
                  #8

                  @Con-Hennekens Excellent, then let's wait for future updates to see if the problem will be solved. 😊

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                  • tonySundefined Offline
                    tonySundefined Offline
                    tonyS
                    wrote on last edited by tonyS
                    #9

                    I repeatedly have problems with the turn information freezing for miles but my position icon travels the route displaying my position.

                    Samsung Galaxy A33 5G
                    Samsung Galaxy Tab A8

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                    • Corrado Miniati 0undefined Corrado Miniati 0

                      At a certain point during the navigation of the itinerary, the app stopped providing vocal directions, the itinerary changed from blue to grey, the junction was blocked for 5km while the vehicle icon continued to proceed on the road without any signal of warning.
                      I was traveling on a road under the sky without any obstacles, after about 5km/10 minutes the app started working again, what could have happened?

                      Thanks a lot

                      TomOnTourundefined Offline
                      TomOnTourundefined Offline
                      TomOnTour
                      wrote on last edited by
                      #10

                      @Corrado-Miniati-0 said in Navigation Next freeze?:

                      the itinerary changed from blue to grey

                      I have sen this behaviour when the APP is proposing alternative routes I think :-))
                      To be honest I realised it, but did not really took care fit.

                      Thomas

                      MyRoute-APP Navigation Next Lifetime (4.3.9)
                      iPhone 12 Pro (iOS 18.5)
                      on KTM 1290 Super Adventure R (model 2022)

                      MRA Routeplanner (Lifetime Gold)
                      using iPad Pro (iPadOS 18.5) and Macbook Air (macOS 15.5)

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