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New Beta! (v4.0.6)

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  • Arno 0undefined Online
    Arno 0undefined Online
    Arno 0
    wrote on last edited by
    #24

    Yesterday, I used the new version on my OnePlus 6T following a 35 km route in online mode. In the morning from home to work and in the afternoon from work to home. In the morning it all worked ok without any problem. However, in the afternoon the app was constantly switching during the whole route between online and offline mode. When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode. On my phone I could see that it had a 4G mobile connection. Don't know whether this is an app problem because in the morning everything was ok. Back home I did a reset of my GPS information but could not test it already.

    Dave J 0undefined Con Hennekensundefined 2 Replies Last reply
    0
    • Arno 0undefined Arno 0

      Yesterday, I used the new version on my OnePlus 6T following a 35 km route in online mode. In the morning from home to work and in the afternoon from work to home. In the morning it all worked ok without any problem. However, in the afternoon the app was constantly switching during the whole route between online and offline mode. When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode. On my phone I could see that it had a 4G mobile connection. Don't know whether this is an app problem because in the morning everything was ok. Back home I did a reset of my GPS information but could not test it already.

      Dave J 0undefined Offline
      Dave J 0undefined Offline
      Dave J 0
      Valued contributor
      wrote on last edited by
      #25

      @Arno-0 I have had the same problem the last couple of days with 4.06 -231 with Android 14 (Pixel 6 Pro). I manually switched to offline for a while and then changed back to online after which there were no more issues.

      The problem for me always seems to occur when I start the route and does not seem to stop unless I force offline for a while, or I cancel navigation of a route and then restart.

      Very strange and I am not sure what is going on. More testing needed.

      Kind Regards. Help where I can.
      Ducati Multistrada V4 Rally
      iPhone 15 Pro
      CHIGEE AIO-6 LTE
      CHIGEE AIO-5 Play
      Google Pixel 6 Pro - mounted on SP Connect Plus
      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

      1 Reply Last reply
      0
      • Arno 0undefined Arno 0

        Yesterday, I used the new version on my OnePlus 6T following a 35 km route in online mode. In the morning from home to work and in the afternoon from work to home. In the morning it all worked ok without any problem. However, in the afternoon the app was constantly switching during the whole route between online and offline mode. When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode. On my phone I could see that it had a 4G mobile connection. Don't know whether this is an app problem because in the morning everything was ok. Back home I did a reset of my GPS information but could not test it already.

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by Con Hennekens
        #26

        @Arno-0 said in New Beta! (v4.0.6):

        When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode.

        It is not the GPS signal that gets lost. The icon with the round arrows means it is trying a recalculation. Without internet connection in online mode that is impossible.

        @Dave-J-0 said in New Beta! (v4.0.6):

        Very strange and I am not sure what is going on.

        Yes very strange indeed. This has been going on for several updates already. The internet-check detects a live connection and puts the phone in online status. A recalculation makes use of that connection, times out (at which time you see the icon with the round arrows) and decides to put it in offline mode again. Repeat.

        I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Dave J 0undefined Arno 0undefined 2 Replies Last reply
        0
        • Con Hennekensundefined Con Hennekens

          @Arno-0 said in New Beta! (v4.0.6):

          When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode.

          It is not the GPS signal that gets lost. The icon with the round arrows means it is trying a recalculation. Without internet connection in online mode that is impossible.

          @Dave-J-0 said in New Beta! (v4.0.6):

          Very strange and I am not sure what is going on.

          Yes very strange indeed. This has been going on for several updates already. The internet-check detects a live connection and puts the phone in online status. A recalculation makes use of that connection, times out (at which time you see the icon with the round arrows) and decides to put it in offline mode again. Repeat.

          I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).

          Dave J 0undefined Offline
          Dave J 0undefined Offline
          Dave J 0
          Valued contributor
          wrote on last edited by
          #27

          @Con-Hennekens said in New Beta! (v4.0.6):

          I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).

          Ok. Good idea. I will give that a go with WiFi off next time. Additionally, it seems to only happen on my Android phone and not my iPhone. More testing needed with both devices and I will report back.

          Kind Regards. Help where I can.
          Ducati Multistrada V4 Rally
          iPhone 15 Pro
          CHIGEE AIO-6 LTE
          CHIGEE AIO-5 Play
          Google Pixel 6 Pro - mounted on SP Connect Plus
          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

          1 Reply Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @Arno-0 said in New Beta! (v4.0.6):

            When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode.

            It is not the GPS signal that gets lost. The icon with the round arrows means it is trying a recalculation. Without internet connection in online mode that is impossible.

            @Dave-J-0 said in New Beta! (v4.0.6):

            Very strange and I am not sure what is going on.

            Yes very strange indeed. This has been going on for several updates already. The internet-check detects a live connection and puts the phone in online status. A recalculation makes use of that connection, times out (at which time you see the icon with the round arrows) and decides to put it in offline mode again. Repeat.

            I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).

            Arno 0undefined Online
            Arno 0undefined Online
            Arno 0
            wrote on last edited by
            #28

            @Con-Hennekens thanks for your explanation.

            "What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app)."

            I was not connected to WiFi but used the mobile Internet connection from my phone so this does not solve the problem.

            Dave J 0undefined Con Hennekensundefined 2 Replies Last reply
            0
            • Arno 0undefined Arno 0

              @Con-Hennekens thanks for your explanation.

              "What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app)."

              I was not connected to WiFi but used the mobile Internet connection from my phone so this does not solve the problem.

              Dave J 0undefined Offline
              Dave J 0undefined Offline
              Dave J 0
              Valued contributor
              wrote on last edited by Dave J 0
              #29

              @Arno-0 I think what @Con-Hennekens is saying is to turn off WiFi so that your device is not searching for a WiFi network as it may be this searching (even when not connected to a WiFi network) that may be triggering the problem. Indeed, this WiFi search may be the cause given my experience so far, particularly when leaving home but I will test this next week.

              Kind Regards. Help where I can.
              Ducati Multistrada V4 Rally
              iPhone 15 Pro
              CHIGEE AIO-6 LTE
              CHIGEE AIO-5 Play
              Google Pixel 6 Pro - mounted on SP Connect Plus
              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

              1 Reply Last reply
              1
              • Arno 0undefined Arno 0

                @Con-Hennekens thanks for your explanation.

                "What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app)."

                I was not connected to WiFi but used the mobile Internet connection from my phone so this does not solve the problem.

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #30

                @Arno-0 and @Dave-J-0, no what I meant is if this happens after having started the route from an active wifi connection, after you switch to an active gsm data connection. You know, when you start a route at home still connected to wifi, and your phone switches to gsm data when you leave your driveway. I am suspecting the app still tries to use DNS servers from the connection it started on. Or something similar.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                Arno 0undefined 1 Reply Last reply
                1
                • Con Hennekensundefined Con Hennekens

                  @Arno-0 and @Dave-J-0, no what I meant is if this happens after having started the route from an active wifi connection, after you switch to an active gsm data connection. You know, when you start a route at home still connected to wifi, and your phone switches to gsm data when you leave your driveway. I am suspecting the app still tries to use DNS servers from the connection it started on. Or something similar.

                  Arno 0undefined Online
                  Arno 0undefined Online
                  Arno 0
                  wrote on last edited by
                  #31

                  @Con-Hennekens That could maybe be the cause of this problem. I use the phone only for navigation on my motorbike and I think that WiFi was switched off when I left home in the morning. At work, I remember, I turned it on to update the maps and think it was still active when I went home in the afternoon. I will test again what happens when WiFi is not active at all next week.

                  1 Reply Last reply
                  1
                  • Arno 0undefined Online
                    Arno 0undefined Online
                    Arno 0
                    wrote on last edited by Arno 0
                    #32

                    Today, I tested again the same route to and from the Office. I took care that I only used my mobile connection to both start and drive the route. The test was successful and I did not encounter any problems with constantly switching between online and offline modes and route calculations etc. So it seems important to not use different internet connections for starting and driving your routes.

                    Con Hennekensundefined 1 Reply Last reply
                    2
                    • Arno 0undefined Arno 0

                      Today, I tested again the same route to and from the Office. I took care that I only used my mobile connection to both start and drive the route. The test was successful and I did not encounter any problems with constantly switching between online and offline modes and route calculations etc. So it seems important to not use different internet connections for starting and driving your routes.

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by
                      #33

                      @Arno-0, Thank you! I know it is asking a lot, but it would be great to see if this is really structural. So if you have the chance, repeat the test a few times, to deduct if it is really only happening when you started the route on wifi. I am doing the same thing, and it certainly looks that way.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Marinus van Deudekomundefined 1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        @Arno-0, Thank you! I know it is asking a lot, but it would be great to see if this is really structural. So if you have the chance, repeat the test a few times, to deduct if it is really only happening when you started the route on wifi. I am doing the same thing, and it certainly looks that way.

                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekom
                        Valued contributor
                        wrote on last edited by
                        #34

                        @Con-Hennekens I've done the same thing. When starting a route being connected to my home WiFi network the same problems occur.
                        Your explanation could be the cause of the problem. When starting a route in gsm mode no problems. It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
                        I' ve posted a couple times with the same problem
                        Hope the team can find a solution

                        Honda Goldwing GL1500,
                        Honda Silverwing GL 650
                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                        Garmin XT (almost in the cupboard)
                        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                        Arno 0undefined Con Hennekensundefined 2 Replies Last reply
                        0
                        • Marinus van Deudekomundefined Marinus van Deudekom

                          @Con-Hennekens I've done the same thing. When starting a route being connected to my home WiFi network the same problems occur.
                          Your explanation could be the cause of the problem. When starting a route in gsm mode no problems. It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
                          I' ve posted a couple times with the same problem
                          Hope the team can find a solution

                          Arno 0undefined Online
                          Arno 0undefined Online
                          Arno 0
                          wrote on last edited by
                          #35

                          @Marinus-van-Deudekom I only checked it for planned routes and not for A-B routing. You say "it seems to me" but did you really test it or is it only a thought?

                          Marinus van Deudekomundefined 1 Reply Last reply
                          0
                          • Marinus van Deudekomundefined Marinus van Deudekom

                            @Con-Hennekens I've done the same thing. When starting a route being connected to my home WiFi network the same problems occur.
                            Your explanation could be the cause of the problem. When starting a route in gsm mode no problems. It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
                            I' ve posted a couple times with the same problem
                            Hope the team can find a solution

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by
                            #36

                            @Marinus-van-Deudekom said in New Beta! (v4.0.6):

                            It seems to me that the problem only occurs when starting an A to B route and not with a planned trip

                            Well, I am experiencing this with planned routes too. Direct routes I have not tried 😉 So it definitely is not limited to direct routes.

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            1 Reply Last reply
                            1
                            • Arno 0undefined Arno 0

                              @Marinus-van-Deudekom I only checked it for planned routes and not for A-B routing. You say "it seems to me" but did you really test it or is it only a thought?

                              Marinus van Deudekomundefined Offline
                              Marinus van Deudekomundefined Offline
                              Marinus van Deudekom
                              Valued contributor
                              wrote on last edited by
                              #37

                              @Arno-0 with a planned route I didn’t have the problem. With A B routes I had problems. Since You and @Con-Hennekens both had the problems with a planned route we’re Back to square one with thinking it has something to do with starting with WiFi connections.
                              Still hoping for a fix by thé team

                              Honda Goldwing GL1500,
                              Honda Silverwing GL 650
                              DMD2 T865X 8 inch Android tablet using MRA next for navigation
                              Garmin XT (almost in the cupboard)
                              Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                              Arno 0undefined Con Hennekensundefined 2 Replies Last reply
                              0
                              • Marinus van Deudekomundefined Marinus van Deudekom

                                @Arno-0 with a planned route I didn’t have the problem. With A B routes I had problems. Since You and @Con-Hennekens both had the problems with a planned route we’re Back to square one with thinking it has something to do with starting with WiFi connections.
                                Still hoping for a fix by thé team

                                Arno 0undefined Online
                                Arno 0undefined Online
                                Arno 0
                                wrote on last edited by
                                #38

                                @Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.

                                Con Hennekensundefined 1 Reply Last reply
                                0
                                • Marinus van Deudekomundefined Marinus van Deudekom

                                  @Arno-0 with a planned route I didn’t have the problem. With A B routes I had problems. Since You and @Con-Hennekens both had the problems with a planned route we’re Back to square one with thinking it has something to do with starting with WiFi connections.
                                  Still hoping for a fix by thé team

                                  Con Hennekensundefined Offline
                                  Con Hennekensundefined Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote on last edited by
                                  #39

                                  @Marinus-van-Deudekom, I don't see why we are back to square one. If a problem arises when switching networks, why would that only affect direct-routes or only multi-waypoints routes? In both cases, in online mode, data traffic will be generated by the app. So we are definitely not back to square one 😉

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                  Marinus van Deudekomundefined 1 Reply Last reply
                                  0
                                  • Arno 0undefined Arno 0

                                    @Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.

                                    Con Hennekensundefined Offline
                                    Con Hennekensundefined Offline
                                    Con Hennekens
                                    Alpha tester
                                    wrote on last edited by
                                    #40

                                    @Arno-0 said in New Beta! (v4.0.6):

                                    @Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.

                                    If you do that, and nothing happens, try a detour, forcing the app to recalculate. Do that on online mode of course. Thank for your cooperation.

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    Marinus van Deudekomundefined 1 Reply Last reply
                                    1
                                    • Con Hennekensundefined Con Hennekens

                                      @Marinus-van-Deudekom, I don't see why we are back to square one. If a problem arises when switching networks, why would that only affect direct-routes or only multi-waypoints routes? In both cases, in online mode, data traffic will be generated by the app. So we are definitely not back to square one 😉

                                      Marinus van Deudekomundefined Offline
                                      Marinus van Deudekomundefined Offline
                                      Marinus van Deudekom
                                      Valued contributor
                                      wrote on last edited by
                                      #41

                                      @Con-Hennekens what I meant was that we’re Closer to vinding the sollution

                                      Honda Goldwing GL1500,
                                      Honda Silverwing GL 650
                                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                                      Garmin XT (almost in the cupboard)
                                      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                                      1 Reply Last reply
                                      0
                                      • Con Hennekensundefined Con Hennekens

                                        @Arno-0 said in New Beta! (v4.0.6):

                                        @Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.

                                        If you do that, and nothing happens, try a detour, forcing the app to recalculate. Do that on online mode of course. Thank for your cooperation.

                                        Marinus van Deudekomundefined Offline
                                        Marinus van Deudekomundefined Offline
                                        Marinus van Deudekom
                                        Valued contributor
                                        wrote on last edited by
                                        #42

                                        @Con-Hennekens tried that but that wasn’t thé answer. Will keep on trying

                                        Honda Goldwing GL1500,
                                        Honda Silverwing GL 650
                                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                                        Garmin XT (almost in the cupboard)
                                        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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