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  4. Issue with 4.0.0 185

Issue with 4.0.0 185

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

    Vince Hydeundefined Offline
    Vince Hydeundefined Offline
    Vince Hyde
    wrote on last edited by
    #3

    @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Vince Hydeundefined Vince Hyde

      @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #4

      @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

      Otherwise best to contact support!

      Vince Hydeundefined 2 Replies Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

        Otherwise best to contact support!

        Vince Hydeundefined Offline
        Vince Hydeundefined Offline
        Vince Hyde
        wrote on last edited by
        #5

        @Corjan-Meijerink Yes that's how I became a beta tester, I thought

        1 Reply Last reply
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        • Corjan Meijerinkundefined Corjan Meijerink

          @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

          Otherwise best to contact support!

          Vince Hydeundefined Offline
          Vince Hydeundefined Offline
          Vince Hyde
          wrote on last edited by
          #6

          @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

          then if i click on trial i get Screenshot_20230620_091643.jpg

          and if i press to open shop i see Screenshot_20230620_091707.jpg

          Screenshot_20230620_091714.jpg

          Vince Hydeundefined 1 Reply Last reply
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          • Vince Hydeundefined Vince Hyde

            @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

            then if i click on trial i get Screenshot_20230620_091643.jpg

            and if i press to open shop i see Screenshot_20230620_091707.jpg

            Screenshot_20230620_091714.jpg

            Vince Hydeundefined Offline
            Vince Hydeundefined Offline
            Vince Hyde
            wrote on last edited by
            #7

            @Vince-Hyde if i try to look at the account page all i see is the bit at the bottom with no sign out bit and the back arrow doesn't work and I have to close the appScreenshot_20230620_140050.jpg

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #8

              The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

              TerWalleundefined 1 Reply Last reply
              0
              • alan cooksonundefined Offline
                alan cooksonundefined Offline
                alan cookson
                wrote on last edited by
                #9

                I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                Con Hennekensundefined 1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                  TerWalleundefined Offline
                  TerWalleundefined Offline
                  TerWalle
                  wrote on last edited by
                  #10

                  @Corjan-Meijerink for me the problem has not been solved. I cannot log in anymore. However My routes are still in the app

                  1 Reply Last reply
                  -1
                  • alan cooksonundefined alan cookson

                    I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                    Con Hennekensundefined Online
                    Con Hennekensundefined Online
                    Con Hennekens
                    Alpha tester
                    wrote on last edited by Con Hennekens
                    #11

                    @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    Hans Mesterundefined 1 Reply Last reply
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                    • Con Hennekensundefined Con Hennekens

                      @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                      Hans Mesterundefined Offline
                      Hans Mesterundefined Offline
                      Hans Mester
                      wrote on last edited by
                      #12

                      @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                      Con Hennekensundefined 1 Reply Last reply
                      0
                      • Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #13

                        Correct! Update (4.0.1 - 188) is being processed. This should solve the issue.

                        1 Reply Last reply
                        0
                        • Hans Mesterundefined Hans Mester

                          @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                          Con Hennekensundefined Online
                          Con Hennekensundefined Online
                          Con Hennekens
                          Alpha tester
                          wrote on last edited by
                          #14

                          @Hans-Mester, it is now... πŸ˜‰

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                          TerWalleundefined
                          TerWalle
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