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  4. Issue with 4.0.0 185

Issue with 4.0.0 185

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vince Hydeundefined Vince Hyde

    although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.

    after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

    Vince Hydeundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

      Vince Hydeundefined Offline
      Vince Hydeundefined Offline
      Vince Hyde
      wrote on last edited by
      #3

      @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

      Corjan Meijerinkundefined 1 Reply Last reply
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      • Vince Hydeundefined Vince Hyde

        @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #4

        @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

        Otherwise best to contact support!

        Vince Hydeundefined 2 Replies Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

          Otherwise best to contact support!

          Vince Hydeundefined Offline
          Vince Hydeundefined Offline
          Vince Hyde
          wrote on last edited by
          #5

          @Corjan-Meijerink Yes that's how I became a beta tester, I thought

          1 Reply Last reply
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          • Corjan Meijerinkundefined Corjan Meijerink

            @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

            Otherwise best to contact support!

            Vince Hydeundefined Offline
            Vince Hydeundefined Offline
            Vince Hyde
            wrote on last edited by
            #6

            @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

            then if i click on trial i get Screenshot_20230620_091643.jpg

            and if i press to open shop i see Screenshot_20230620_091707.jpg

            Screenshot_20230620_091714.jpg

            Vince Hydeundefined 1 Reply Last reply
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            • Vince Hydeundefined Vince Hyde

              @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

              then if i click on trial i get Screenshot_20230620_091643.jpg

              and if i press to open shop i see Screenshot_20230620_091707.jpg

              Screenshot_20230620_091714.jpg

              Vince Hydeundefined Offline
              Vince Hydeundefined Offline
              Vince Hyde
              wrote on last edited by
              #7

              @Vince-Hyde if i try to look at the account page all i see is the bit at the bottom with no sign out bit and the back arrow doesn't work and I have to close the appScreenshot_20230620_140050.jpg

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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #8

                The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                TerWalleundefined 1 Reply Last reply
                0
                • alan cooksonundefined Offline
                  alan cooksonundefined Offline
                  alan cookson
                  wrote on last edited by
                  #9

                  I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                  Con Hennekensundefined 1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                    TerWalleundefined Offline
                    TerWalleundefined Offline
                    TerWalle
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink for me the problem has not been solved. I cannot log in anymore. However My routes are still in the app

                    1 Reply Last reply
                    -1
                    • alan cooksonundefined alan cookson

                      I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by Con Hennekens
                      #11

                      @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Hans Mesterundefined 1 Reply Last reply
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                      • Con Hennekensundefined Con Hennekens

                        @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                        Hans Mesterundefined Offline
                        Hans Mesterundefined Offline
                        Hans Mester
                        wrote on last edited by
                        #12

                        @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          Correct! Update (4.0.1 - 188) is being processed. This should solve the issue.

                          1 Reply Last reply
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                          • Hans Mesterundefined Hans Mester

                            @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by
                            #14

                            @Hans-Mester, it is now... πŸ˜‰

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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