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  4. Issue with 4.0.0 185

Issue with 4.0.0 185

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vince Hydeundefined Vince Hyde

    although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.

    after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @Vince-Hyde are you logged in with the right account? Otherwise itโ€™s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

    Vince Hydeundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @Vince-Hyde are you logged in with the right account? Otherwise itโ€™s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

      Vince Hydeundefined Offline
      Vince Hydeundefined Offline
      Vince Hyde
      wrote on last edited by
      #3

      @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

      Corjan Meijerinkundefined 1 Reply Last reply
      0
      • Vince Hydeundefined Vince Hyde

        @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #4

        @Vince-Hyde but do you also have Navigation? ๐Ÿ˜‰ Gold is another product.

        Otherwise best to contact support!

        Vince Hydeundefined 2 Replies Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @Vince-Hyde but do you also have Navigation? ๐Ÿ˜‰ Gold is another product.

          Otherwise best to contact support!

          Vince Hydeundefined Offline
          Vince Hydeundefined Offline
          Vince Hyde
          wrote on last edited by
          #5

          @Corjan-Meijerink Yes that's how I became a beta tester, I thought

          1 Reply Last reply
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          • Corjan Meijerinkundefined Corjan Meijerink

            @Vince-Hyde but do you also have Navigation? ๐Ÿ˜‰ Gold is another product.

            Otherwise best to contact support!

            Vince Hydeundefined Offline
            Vince Hydeundefined Offline
            Vince Hyde
            wrote on last edited by
            #6

            @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

            then if i click on trial i get Screenshot_20230620_091643.jpg

            and if i press to open shop i see Screenshot_20230620_091707.jpg

            Screenshot_20230620_091714.jpg

            Vince Hydeundefined 1 Reply Last reply
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            • Vince Hydeundefined Vince Hyde

              @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

              then if i click on trial i get Screenshot_20230620_091643.jpg

              and if i press to open shop i see Screenshot_20230620_091707.jpg

              Screenshot_20230620_091714.jpg

              Vince Hydeundefined Offline
              Vince Hydeundefined Offline
              Vince Hyde
              wrote on last edited by
              #7

              @Vince-Hyde if i try to look at the account page all i see is the bit at the bottom with no sign out bit and the back arrow doesn't work and I have to close the appScreenshot_20230620_140050.jpg

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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #8

                The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                TerWalleundefined 1 Reply Last reply
                0
                • alan cooksonundefined Offline
                  alan cooksonundefined Offline
                  alan cookson
                  wrote on last edited by
                  #9

                  I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                  Con Hennekensundefined 1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                    TerWalleundefined Offline
                    TerWalleundefined Offline
                    TerWalle
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink for me the problem has not been solved. I cannot log in anymore. However My routes are still in the app

                    1 Reply Last reply
                    -1
                    • alan cooksonundefined alan cookson

                      I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by Con Hennekens
                      #11

                      @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Hans Mesterundefined 1 Reply Last reply
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                      • Con Hennekensundefined Con Hennekens

                        @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                        Hans Mesterundefined Offline
                        Hans Mesterundefined Offline
                        Hans Mester
                        wrote on last edited by
                        #12

                        @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          Correct! Update (4.0.1 - 188) is being processed. This should solve the issue.

                          1 Reply Last reply
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                          • Hans Mesterundefined Hans Mester

                            @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by
                            #14

                            @Hans-Mester, it is now... ๐Ÿ˜‰

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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