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    Invisible Route Wall

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    • Tom Cat
      Tom Cat last edited by

      Hello everyone. I am not exactly sure what to call this, but it seems to happen periodically when I create routes online. For some reason, there are certain spots that I cannot route through and no matter how many waypoints I add I am forced to go around sections of road. It is not due to seasonal closure or avoid unpaved road or avoid toll or one way street. I can't seem to figure out why it happens but on my most recent route it happened twice within a few miles of each other. See screen grabs.

      Screenshot 2.png Screenshot 1.png

      Any suggestions on how to route around issues like this? I'm using the HERE map, Chrome browser, Windows 11 and as mentioned it is not due to a selection within MRA. I plan on using this route the new mobile app beta but this has been happening well before the beta app even launched.

      Any suggestions would be appreciated. Thanks.

      Herko ter Horst 1 Reply Last reply Reply Quote 0
      • Herko ter Horst
        Herko ter Horst @Tom Cat last edited by Herko ter Horst

        @Tom-Cat Most likely cause for this is a (temporary) road closure on your route (for example due to road works), according to the map provider. Usually, when enabling the "traffic" layer, these closed sections of road will be marked in black.

        1 Reply Last reply Reply Quote 0
        • Dae 0
          Dae 0 last edited by

          I have had similar issues a number of times in the last few weeks with routes I’ve been planning in the U.K. and Spain.

          If it is traffic related then I understand it, but it’s not helpful for routes I’m planning months in advance as the roadworks may not still be there by then

          Herko ter Horst 1 Reply Last reply Reply Quote 0
          • Herko ter Horst
            Herko ter Horst @Dae 0 last edited by

            @Dae-0 I understand, but sadly, only closures classified as "seasonal closures" (like mountain passes being closed during the winter season) can be turned on or off. Maybe it would be possible to add an option to disregard closures altogether.

            It would be even nicer if MRA Routeplanner offered an option to calculate the (expected) route for a certain date (and time) in the future (i.e. the date/time I'm likely to actually drive/ride the route). I've suggested this before, but I think the answer at the time was that the toolkit/SDK MRA is using to provide multiple maps for calculation doesn't offer this functionality.

            Dae 0 1 Reply Last reply Reply Quote 0
            • Dae 0
              Dae 0 @Herko ter Horst last edited by

              @Herko-ter-Horst

              I’d even settle for it rendering a no entry sign or something on the map to indicate what’s going on (maybe a roadworks sign).

              The first time it happened it took ages to figure out why the route wouldn’t go down a road that I knew the path between my two shaping points should use. A simple indication on the map would have saved lots of time.

              1 Reply Last reply Reply Quote 0
              • richtea999
                richtea999 last edited by

                Some observations:

                • if you plot a route on that road in reverse, it works fine
                • if you swap to OSM (from HERE) it works fine in both directions
                • Tomtom also works fine in both directions
                • lastly, Google Map works fine in both directions

                That suggests the navigation algorithm is wrong for that area in HERE data only.

                I'd report it. That's an exercise for the reader [= I don't know how you do that 🙄 ].

                Reinhard-32 1 Reply Last reply Reply Quote 1
                • Reinhard-32
                  Reinhard-32 @richtea999 last edited by

                  @richtea999 In google street view no Roadblock in both directions.

                  IMG_5529.jpeg

                  IMG_5528.jpeg

                  Kindly regards
                  Reinhard

                  ZumoXT, Zumo 590, Montana 700i and Mac

                  1 Reply Last reply Reply Quote 0
                  • Con Hennekens
                    Con Hennekens last edited by

                    Fouten in het Here kaartmateriaal kunnen Here ( 😉 ) worden gemeld:
                    https://mapcreator.here.com/

                    I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                    I am just an enthusiastic user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    1 Reply Last reply Reply Quote 1
                    • richtea999
                      richtea999 last edited by

                      Purely by coincidence, I rode a similar one this morning:

                      edgehill weird route.png
                      Red = the real road with no deviation needed. The HERE route is just madness - a drunk cyclist.

                      I took Con's advice, created an account on HERE's MapCreator, and registered the fault I found.

                      I did that with the teeny tiny Feedback button towards the bottom right of their mapcreator website:

                      mapcreator feedback.png

                      Let's see what happens... [twiddles thumbs]

                      1 Reply Last reply Reply Quote 0
                      • RetiredWingMan
                        RetiredWingMan last edited by

                        There is a way around the problem. Please a waypoint on either side of the problem area. Click on the higher waypoint and select "skip" and a direct connection will be made between the waypoints.
                        Screenshot_20230529-134621.jpg

                        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                        Tom Cat 1 Reply Last reply Reply Quote 0
                        • Tom Cat
                          Tom Cat @RetiredWingMan last edited by

                          @Doug-Robinson Thank you for this, it worked for me. Let's see how it tracks in the real world this weekend.

                          1 Reply Last reply Reply Quote 0
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