Route always crashes

RetiredWingMan · 7 Mar 2023, 20:24

Hello, this route always crashes when I try to open it in MRA Mobile. Most of the time I can open for navigation. I'm also able to open for edit. Using a Samsung Tab A7.
Route:
https://www.myrouteapp.com/en/social/route/6982505?mode=share

Steve Lynch · 7 Mar 2023, 20:41

@Doug-Robinson

That's the first time i've seen a Crash in the iOS Beta.!
It's a very long route that probably needs splitting into day routes maybe.

There are many here far more experienced than me at solving problems like this so I'll leave to them.

Nick Carthew · 7 Mar 2023, 20:44

@Doug-Robinson It’s over 3000 miles and several route points are quite a distance from the road. I suggest shortening the route, perhaps split it into daily rides and check the positioning of all route points.

Corjan Meijerink · 7 Mar 2023, 21:18

@Doug-Robinson Thanks for sharing! Honestly, it’s indeed probably just way too long as @Steve-Lynch suggested. A crash is however never a good way of handling errors

So if the route is indeed too long, we need to handle that case appropriately. I’ll give it a test (with debug info) tomorrow and report back

Steve Lynch · 7 Mar 2023, 21:57

@Corjan-Meijerink

~~No crash in Android though for me?~~

Sorry I was in the planner it does crash in Android Beta.

Con Hennekens · 8 Mar 2023, 08:00

If there is a max to the amount of waypoints, surely that must be a known figure. That does not seem something you would need to find out by trial and error.

RetiredWingMan · 9 Mar 2023, 17:35

Yes, it is a long route. When I ride it in June I'll split to daily rides. For now I'm planning as a single route. I'm surprised about the waypoint being off. I thought I had checked them all. I've noticed that if you switch maps sometimes the waypoints magically move sometimes I'll switch from Here to Openmaps when the Internet is slow, I find it is quicker updating.

Con Hennekens · 9 Mar 2023, 18:55

@Doug-Robinson, It's not the waypoints moving, but the roads...

Nick Carthew · 9 Mar 2023, 20:54

@Doug-Robinson said in Route always crashes:

I've noticed that if you switch maps sometimes the waypoints magically move sometimes I'll switch from Here to Openmaps when the Internet is slow, I find it is quicker updating.

That highlights the discrepancies in each map and shows the importance of using the correct planning map for the device that you use.

RetiredWingMan · 9 Mar 2023, 21:26

@Nick-Carthew I don't disagree, since I use the Navigator and eventually MRA Mobile (once offline is working) which maps are downloaded? I don't see a choice. I normally do my planning using the Here maps but if they are not the maps that get down loaded, then I would like to know which maps do get downloaded.

Corjan Meijerink · 13 Mar 2023, 14:35

I'm fairly optimistic that this issue has been solved in the upcoming update!

DerRoteBlitz · 20 Mar 2023, 13:24

@Corjan-Meijerink

Hi, I am currently testing the MRA APP. I am facing nearly the same issue, but when I have only one waypoint... I am searching for an address and want to navigate. The APP calculates the route, I press start and the APP is closing.

Today I have had that issue even when the APP is running several minutes, then crashing without any error message.

Pixel 7 pro with latest updates.

If you need more info please let me know.