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    issues with HERE & TomTom maps

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    issue with maps
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    • Heinz Jopp 0
      Heinz Jopp 0 last edited by

      Since today I get many white squares with HERE and TomTom maps.
      Yesterday I had no such an issue and did a lot of bike routes animations.
      What is the reason? Tried it on 3 different PCs today, no chance!
      Thank you very much in advance for your help and support.
      Kind regards
      Heinz

      Corjan Meijerink 1 Reply Last reply Reply Quote 0
      • Corjan Meijerink
        Corjan Meijerink administrator @Heinz Jopp 0 last edited by

        @Heinz-Jopp-0 We are updating some systems which can cause minor performance issues resulting in slightly longer loading times. Sorry for any inconvenience, the issue should not persist much longer.

        Lluis Arasanz 1 Reply Last reply Reply Quote 0
        • Lluis Arasanz
          Lluis Arasanz @Corjan Meijerink last edited by

          Hi @Corjan-Meijerink

          I note those white squares saturday while browsing Here Satellite map on device (iPhone X IOS 16.0)

          Today (sunday) I do not see those White Squares...

          Also, I've noted other issue related to maps (all maps I can see 2D and 3D with my normal license):
          when zoom in on device works fine UNTIL a point that all map becomes black. If i Zoom oud when black, it works again.
          While using app, on navigation or recording track, All zoom-in than app makes to see more detail on streets, become black, and they appears again when app zoom-out by itself.

          This hapen on all maps, regardless if they are Here or OSM, 2D or 3D.
          If necessay i've recorded a video on my device to show that.

          Keep working!!!
          Best regards!

          Lluis Arasanz
          F750GS

          1 Reply Last reply Reply Quote 0
          • Moved from Problems, Bugs and other Issues by  Nick Carthew Nick Carthew 
          • Nick Carthew
            Nick Carthew RouteXperts last edited by

            Moved from Beta Navigation to General discussion

            Always willing to help if I can.

            1 Reply Last reply Reply Quote 0
            • Corjan Meijerink
              Corjan Meijerink administrator last edited by Corjan Meijerink

              The website issue regarding loading HERE / TomTom maps has been solved 🙂

              Skellum 1 Reply Last reply Reply Quote 1
              • Skellum
                Skellum @Corjan Meijerink last edited by

                @Corjan-Meijerink said in issues with HERE & TomTom maps:

                The website issue regarding loading HERE / TomTom maps has been solved 🙂

                Hi there, Just for info, I do still seem to be getting lots of white spaces on the Here map as of just a minute ago, so it looks like not yet sorted.

                1 Reply Last reply Reply Quote 0
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