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issues with HERE & TomTom maps

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issue with maps
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  • Heinz Jopp 0undefined Offline
    Heinz Jopp 0undefined Offline
    Heinz Jopp 0
    wrote on last edited by
    #1

    Since today I get many white squares with HERE and TomTom maps.
    Yesterday I had no such an issue and did a lot of bike routes animations.
    What is the reason? Tried it on 3 different PCs today, no chance!
    Thank you very much in advance for your help and support.
    Kind regards
    Heinz

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Heinz Jopp 0undefined Heinz Jopp 0

      Since today I get many white squares with HERE and TomTom maps.
      Yesterday I had no such an issue and did a lot of bike routes animations.
      What is the reason? Tried it on 3 different PCs today, no chance!
      Thank you very much in advance for your help and support.
      Kind regards
      Heinz

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Heinz-Jopp-0 We are updating some systems which can cause minor performance issues resulting in slightly longer loading times. Sorry for any inconvenience, the issue should not persist much longer.

      Lluis Arasanzundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Heinz-Jopp-0 We are updating some systems which can cause minor performance issues resulting in slightly longer loading times. Sorry for any inconvenience, the issue should not persist much longer.

        Lluis Arasanzundefined Offline
        Lluis Arasanzundefined Offline
        Lluis Arasanz
        wrote on last edited by
        #3

        Hi @Corjan-Meijerink

        I note those white squares saturday while browsing Here Satellite map on device (iPhone X IOS 16.0)

        Today (sunday) I do not see those White Squares...

        Also, I've noted other issue related to maps (all maps I can see 2D and 3D with my normal license):
        when zoom in on device works fine UNTIL a point that all map becomes black. If i Zoom oud when black, it works again.
        While using app, on navigation or recording track, All zoom-in than app makes to see more detail on streets, become black, and they appears again when app zoom-out by itself.

        This hapen on all maps, regardless if they are Here or OSM, 2D or 3D.
        If necessay i've recorded a video on my device to show that.

        Keep working!!!
        Best regards!

        Lluis Arasanz
        F750GS

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        0
        • Nick Carthewundefined Nick Carthew moved this topic from [Beta] Problems, Bugs and other Issues on
        • Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXpert
          wrote on last edited by
          #4

          Moved from Beta Navigation to General discussion

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

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          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by Corjan Meijerink
            #5

            The website issue regarding loading HERE / TomTom maps has been solved 🙂

            Skellumundefined 1 Reply Last reply
            1
            • Corjan Meijerinkundefined Corjan Meijerink

              The website issue regarding loading HERE / TomTom maps has been solved 🙂

              Skellumundefined Offline
              Skellumundefined Offline
              Skellum
              wrote on last edited by
              #6

              @Corjan-Meijerink said in issues with HERE & TomTom maps:

              The website issue regarding loading HERE / TomTom maps has been solved 🙂

              Hi there, Just for info, I do still seem to be getting lots of white spaces on the Here map as of just a minute ago, so it looks like not yet sorted.

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