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  4. App crash after route load

App crash after route load

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vlad Popovici 0undefined Vlad Popovici 0

    I managed to make it reproductible.

    If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

    https://youtube.com/shorts/2cL709bJUtY?feature=share

    The video is Unlisted, tell me when to delete it.

    Other information:
    App version: 3.2.5 - 146
    Phone: Galaxy Z Fold 4
    Android version: 13
    One UI version: 5.0

    Rob Verhoeffundefined Offline
    Rob Verhoeffundefined Offline
    Rob Verhoeff
    Alpha tester
    wrote on last edited by
    #2

    @Vlad-Popovici-0 can't reproduce it on iOS.

    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
    iOS on iPhone 13 (mounted on Quadlock)
    Apple CarPlay in VW T-Roc (wired)
    Routelab on MacBook Air & iMac (Sequoia & Monterey)

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    • Vlad Popovici 0undefined Vlad Popovici 0

      I managed to make it reproductible.

      If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

      https://youtube.com/shorts/2cL709bJUtY?feature=share

      The video is Unlisted, tell me when to delete it.

      Other information:
      App version: 3.2.5 - 146
      Phone: Galaxy Z Fold 4
      Android version: 13
      One UI version: 5.0

      Corjan Meijerinkundefined Online
      Corjan Meijerinkundefined Online
      Corjan Meijerink
      Developer
      wrote on last edited by
      #3

      @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

      1 Reply Last reply
      0
      • Tim  Thompsonundefined Offline
        Tim  Thompsonundefined Offline
        Tim Thompson
        wrote on last edited by
        #4

        Believe this is the same issue discussed in this thread...

        Next closes immediatly when starting a planned route

        Con Hennekensundefined 1 Reply Last reply
        0
        • Tim  Thompsonundefined Tim Thompson

          Believe this is the same issue discussed in this thread...

          Next closes immediatly when starting a planned route

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #5

          @Tim-Thompson, yes that looks exactly the same. The Navigation windows just closes.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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          • M. Kulkundefined Offline
            M. Kulkundefined Offline
            M. Kulk
            wrote on last edited by
            #6

            Ik heb het zelfde probleem op de Samsung note 20 ultra. versie 3.2.5-146

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            • Jaap van Maanenundefined Offline
              Jaap van Maanenundefined Offline
              Jaap van Maanen
              wrote on last edited by
              #7

              It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

              Con Hennekensundefined 1 Reply Last reply
              0
              • Jaap van Maanenundefined Jaap van Maanen

                It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #8

                @Jaap-van-Maanen, Yes, on my devices it also crashes with A to B routes indeed. Very rarely it does not, and if it does not, as long as I keep the app open, loading other routes works fine also. But if I close the app, the trouble starts over again. I cannot put my finger on the exact circumstance when the app does not crash.

                @Corjan-Meijerink said in App crash after route load:

                @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

                It's Friday... found anything yet? 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
                0
                • Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #9

                  @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                  @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                  'Unfortunately' I'm off the coming week 😉

                  Mike Whitwamundefined Con Hennekensundefined 2 Replies Last reply
                  2
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                    @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                    'Unfortunately' I'm off the coming week 😉

                    Mike Whitwamundefined Offline
                    Mike Whitwamundefined Offline
                    Mike Whitwam
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink
                    I have been watching this thread as I am suffering the same issues and glad to see a fix for Android crashing issue is on its way soon. Its been very frustrating having to reload routes and hoping maybe this time it will load!
                    Have a good Xmas everyone 🙂 🍺

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                    • Rob Verhoeffundefined Rob Verhoeff referenced this topic on
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                      @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                      'Unfortunately' I'm off the coming week 😉

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by
                      #11

                      @Corjan-Meijerink said in App crash after route load:

                      'Unfortunately' I'm off the coming week 😉

                      Bummer... No no, just a joke 😀
                      Glad you found something. I hope it's the same as what happens on my devices. I was so eager to betatest, but as it turned out the crashing issue kept me from doing that completely.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      1 Reply Last reply
                      0
                      • Lex.Kloet.RXundefined Offline
                        Lex.Kloet.RXundefined Offline
                        Lex.Kloet.RX
                        RouteXpert
                        wrote on last edited by
                        #12

                        Crashes also on a:
                        Huawei Mate 20 Pro
                        EMUI 12.0.0
                        Android 10
                        App: 3.2.5-146

                        Geluk/verliefdheid is net als in je broek plassen. Iedereen ziet het alleen jij voelt het.

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                        • Joce-Doubsundefined Offline
                          Joce-Doubsundefined Offline
                          Joce-Doubs
                          wrote on last edited by
                          #13

                          I Have the same problem Today.
                          I Have Croscall and Android. Last version of Myroute.
                          I can open the route, but when I want to start, the app closes alone.

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                          • Flat Twin Therapyundefined Offline
                            Flat Twin Therapyundefined Offline
                            Flat Twin Therapy
                            wrote on last edited by
                            #14

                            I also have the same crashes when loading a route and trying to start navigation: app crashes.

                            After a couple of tries navigation is possible, but even then after minutes into the ride/route when navigating the app crashes. Not sure if it is the same bug, or a different one.

                            Since January 2024 I started recording some of my rides commuting and touring the R1200RT in The Netherlands:
                            https://youtube.com/@FlatTwinTherapy

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                            • Corjan Meijerinkundefined Corjan Meijerink referenced this topic on
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