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  4. App crash after route load

App crash after route load

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vlad Popovici 0undefined Offline
    Vlad Popovici 0undefined Offline
    Vlad Popovici 0
    wrote on last edited by
    #1

    I managed to make it reproductible.

    If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

    https://youtube.com/shorts/2cL709bJUtY?feature=share

    The video is Unlisted, tell me when to delete it.

    Other information:
    App version: 3.2.5 - 146
    Phone: Galaxy Z Fold 4
    Android version: 13
    One UI version: 5.0

    Rob Verhoeffundefined Corjan Meijerinkundefined 2 Replies Last reply
    0
    • Vlad Popovici 0undefined Vlad Popovici 0

      I managed to make it reproductible.

      If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

      https://youtube.com/shorts/2cL709bJUtY?feature=share

      The video is Unlisted, tell me when to delete it.

      Other information:
      App version: 3.2.5 - 146
      Phone: Galaxy Z Fold 4
      Android version: 13
      One UI version: 5.0

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      @Vlad-Popovici-0 can't reproduce it on iOS.

      BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
      Apple CarPlay in VW T-Roc
      Routelab on MacBook Air & iMac (Tahoe & Ventura)

      1 Reply Last reply
      0
      • Vlad Popovici 0undefined Vlad Popovici 0

        I managed to make it reproductible.

        If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

        https://youtube.com/shorts/2cL709bJUtY?feature=share

        The video is Unlisted, tell me when to delete it.

        Other information:
        App version: 3.2.5 - 146
        Phone: Galaxy Z Fold 4
        Android version: 13
        One UI version: 5.0

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week πŸ™‚

        1 Reply Last reply
        0
        • Tim  Thompsonundefined Offline
          Tim  Thompsonundefined Offline
          Tim Thompson
          wrote on last edited by
          #4

          Believe this is the same issue discussed in this thread...

          Next closes immediatly when starting a planned route

          Con Hennekensundefined 1 Reply Last reply
          0
          • Tim  Thompsonundefined Tim Thompson

            Believe this is the same issue discussed in this thread...

            Next closes immediatly when starting a planned route

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #5

            @Tim-Thompson, yes that looks exactly the same. The Navigation windows just closes.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

            1 Reply Last reply
            1
            • M. Kulkundefined Offline
              M. Kulkundefined Offline
              M. Kulk
              wrote on last edited by
              #6

              Ik heb het zelfde probleem op de Samsung note 20 ultra. versie 3.2.5-146

              1 Reply Last reply
              1
              • Jaap van Maanenundefined Offline
                Jaap van Maanenundefined Offline
                Jaap van Maanen
                wrote on last edited by
                #7

                It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                Con Hennekensundefined 1 Reply Last reply
                0
                • Jaap van Maanenundefined Jaap van Maanen

                  It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #8

                  @Jaap-van-Maanen, Yes, on my devices it also crashes with A to B routes indeed. Very rarely it does not, and if it does not, as long as I keep the app open, loading other routes works fine also. But if I close the app, the trouble starts over again. I cannot put my finger on the exact circumstance when the app does not crash.

                  @Corjan-Meijerink said in App crash after route load:

                  @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week πŸ™‚

                  It's Friday... found anything yet? πŸ˜‰

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                  1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #9

                    @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                    @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! πŸŽ‰ The video aided a lot in this process. We aim to release a fix for Android early January! πŸ™‚

                    'Unfortunately' I'm off the coming week πŸ˜‰

                    Mike Whitwamundefined Con Hennekensundefined 2 Replies Last reply
                    2
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                      @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! πŸŽ‰ The video aided a lot in this process. We aim to release a fix for Android early January! πŸ™‚

                      'Unfortunately' I'm off the coming week πŸ˜‰

                      Mike Whitwamundefined Offline
                      Mike Whitwamundefined Offline
                      Mike Whitwam
                      wrote on last edited by
                      #10

                      @Corjan-Meijerink
                      I have been watching this thread as I am suffering the same issues and glad to see a fix for Android crashing issue is on its way soon. Its been very frustrating having to reload routes and hoping maybe this time it will load!
                      Have a good Xmas everyone πŸ™‚ 🍺

                      1 Reply Last reply
                      1
                      • Rob Verhoeffundefined Rob Verhoeff referenced this topic on
                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                        @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! πŸŽ‰ The video aided a lot in this process. We aim to release a fix for Android early January! πŸ™‚

                        'Unfortunately' I'm off the coming week πŸ˜‰

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote on last edited by
                        #11

                        @Corjan-Meijerink said in App crash after route load:

                        'Unfortunately' I'm off the coming week πŸ˜‰

                        Bummer... No no, just a joke πŸ˜€
                        Glad you found something. I hope it's the same as what happens on my devices. I was so eager to betatest, but as it turned out the crashing issue kept me from doing that completely.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                        1 Reply Last reply
                        0
                        • Travellexxieundefined Offline
                          Travellexxieundefined Offline
                          Travellexxie
                          Valued contributor
                          wrote on last edited by
                          #12

                          Crashes also on a:
                          Huawei Mate 20 Pro
                          EMUI 12.0.0
                          Android 10
                          App: 3.2.5-146

                          Met andere apps maak je een route, met MRA componeer je een route!

                          Ducati Monster 1200 met Garmin ZΓΌmo XT
                          Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
                          MRA Lifetime Gold

                          1 Reply Last reply
                          0
                          • Joce-Doubsundefined Offline
                            Joce-Doubsundefined Offline
                            Joce-Doubs
                            wrote on last edited by
                            #13

                            I Have the same problem Today.
                            I Have Croscall and Android. Last version of Myroute.
                            I can open the route, but when I want to start, the app closes alone.

                            1 Reply Last reply
                            0
                            • Flat Twin Therapyundefined Offline
                              Flat Twin Therapyundefined Offline
                              Flat Twin Therapy
                              wrote on last edited by
                              #14

                              I also have the same crashes when loading a route and trying to start navigation: app crashes.

                              After a couple of tries navigation is possible, but even then after minutes into the ride/route when navigating the app crashes. Not sure if it is the same bug, or a different one.

                              Since January 2024 I started recording some of my rides commuting and touring the R1200RT in The Netherlands:
                              https://youtube.com/@FlatTwinTherapy

                              1 Reply Last reply
                              0
                              • Corjan Meijerinkundefined Corjan Meijerink referenced this topic on

                              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                              With your input, this post could be even better πŸ’—

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