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  4. App crash after route load

App crash after route load

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vlad Popovici 0undefined Vlad Popovici 0

    I managed to make it reproductible.

    If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

    https://youtube.com/shorts/2cL709bJUtY?feature=share

    The video is Unlisted, tell me when to delete it.

    Other information:
    App version: 3.2.5 - 146
    Phone: Galaxy Z Fold 4
    Android version: 13
    One UI version: 5.0

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    administrator
    wrote on last edited by
    #3

    @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

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    • Tim  Thompsonundefined Offline
      Tim  Thompsonundefined Offline
      Tim Thompson
      wrote on last edited by
      #4

      Believe this is the same issue discussed in this thread...

      Next closes immediatly when starting a planned route

      Con Hennekensundefined 1 Reply Last reply
      0
      • Tim  Thompsonundefined Tim Thompson

        Believe this is the same issue discussed in this thread...

        Next closes immediatly when starting a planned route

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        wrote on last edited by
        #5

        @Tim-Thompson, yes that looks exactly the same. The Navigation windows just closes.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        1 Reply Last reply
        1
        • M. Kulkundefined Offline
          M. Kulkundefined Offline
          M. Kulk
          wrote on last edited by
          #6

          Ik heb het zelfde probleem op de Samsung note 20 ultra. versie 3.2.5-146

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          • Jaap van Maanenundefined Offline
            Jaap van Maanenundefined Offline
            Jaap van Maanen
            wrote on last edited by
            #7

            It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

            Con Hennekensundefined 1 Reply Last reply
            0
            • Jaap van Maanenundefined Jaap van Maanen

              It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote on last edited by
              #8

              @Jaap-van-Maanen, Yes, on my devices it also crashes with A to B routes indeed. Very rarely it does not, and if it does not, as long as I keep the app open, loading other routes works fine also. But if I close the app, the trouble starts over again. I cannot put my finger on the exact circumstance when the app does not crash.

              @Corjan-Meijerink said in App crash after route load:

              @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

              It's Friday... found anything yet? 😉

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              1 Reply Last reply
              0
              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #9

                @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                'Unfortunately' I'm off the coming week 😉

                Mike Whitwamundefined Con Hennekensundefined 2 Replies Last reply
                2
                • Corjan Meijerinkundefined Corjan Meijerink

                  @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                  @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                  'Unfortunately' I'm off the coming week 😉

                  Mike Whitwamundefined Offline
                  Mike Whitwamundefined Offline
                  Mike Whitwam
                  wrote on last edited by
                  #10

                  @Corjan-Meijerink
                  I have been watching this thread as I am suffering the same issues and glad to see a fix for Android crashing issue is on its way soon. Its been very frustrating having to reload routes and hoping maybe this time it will load!
                  Have a good Xmas everyone 🙂 🍺

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                  • Rob Verhoeffundefined Rob Verhoeff referenced this topic on
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                    @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                    'Unfortunately' I'm off the coming week 😉

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    wrote on last edited by
                    #11

                    @Corjan-Meijerink said in App crash after route load:

                    'Unfortunately' I'm off the coming week 😉

                    Bummer... No no, just a joke 😀
                    Glad you found something. I hope it's the same as what happens on my devices. I was so eager to betatest, but as it turned out the crashing issue kept me from doing that completely.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                    0
                    • Lex.Kloet.RXundefined Offline
                      Lex.Kloet.RXundefined Offline
                      Lex.Kloet.RX
                      wrote on last edited by
                      #12

                      Crashes also on a:
                      Huawei Mate 20 Pro
                      EMUI 12.0.0
                      Android 10
                      App: 3.2.5-146

                      Geluk/verliefdheid is net als in je broek plassen. Iedereen ziet het alleen jij voelt het.

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                      0
                      • Joce-Doubsundefined Offline
                        Joce-Doubsundefined Offline
                        Joce-Doubs
                        wrote on last edited by
                        #13

                        I Have the same problem Today.
                        I Have Croscall and Android. Last version of Myroute.
                        I can open the route, but when I want to start, the app closes alone.

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                        0
                        • Flat Twin Therapyundefined Offline
                          Flat Twin Therapyundefined Offline
                          Flat Twin Therapy
                          wrote on last edited by
                          #14

                          I also have the same crashes when loading a route and trying to start navigation: app crashes.

                          After a couple of tries navigation is possible, but even then after minutes into the ride/route when navigating the app crashes. Not sure if it is the same bug, or a different one.

                          Since January 2024 I started recording some of my rides commuting and touring the R1200RT in The Netherlands:
                          https://youtube.com/@FlatTwinTherapy

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                          • Corjan Meijerinkundefined Corjan Meijerink referenced this topic on
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