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  4. App crash after route load

App crash after route load

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vlad Popovici 0undefined Offline
    Vlad Popovici 0undefined Offline
    Vlad Popovici 0
    wrote on last edited by
    #1

    I managed to make it reproductible.

    If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

    https://youtube.com/shorts/2cL709bJUtY?feature=share

    The video is Unlisted, tell me when to delete it.

    Other information:
    App version: 3.2.5 - 146
    Phone: Galaxy Z Fold 4
    Android version: 13
    One UI version: 5.0

    Rob Verhoeffundefined Corjan Meijerinkundefined 2 Replies Last reply
    0
    • Vlad Popovici 0undefined Vlad Popovici 0

      I managed to make it reproductible.

      If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

      https://youtube.com/shorts/2cL709bJUtY?feature=share

      The video is Unlisted, tell me when to delete it.

      Other information:
      App version: 3.2.5 - 146
      Phone: Galaxy Z Fold 4
      Android version: 13
      One UI version: 5.0

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      wrote on last edited by
      #2

      @Vlad-Popovici-0 can't reproduce it on iOS.

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

      1 Reply Last reply
      0
      • Vlad Popovici 0undefined Vlad Popovici 0

        I managed to make it reproductible.

        If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

        https://youtube.com/shorts/2cL709bJUtY?feature=share

        The video is Unlisted, tell me when to delete it.

        Other information:
        App version: 3.2.5 - 146
        Phone: Galaxy Z Fold 4
        Android version: 13
        One UI version: 5.0

        Corjan Meijerinkundefined Online
        Corjan Meijerinkundefined Online
        Corjan Meijerink
        administrator
        wrote on last edited by
        #3

        @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

        1 Reply Last reply
        0
        • Tim  Thompsonundefined Offline
          Tim  Thompsonundefined Offline
          Tim Thompson
          wrote on last edited by
          #4

          Believe this is the same issue discussed in this thread...

          Next closes immediatly when starting a planned route

          Con Hennekensundefined 1 Reply Last reply
          0
          • Tim  Thompsonundefined Tim Thompson

            Believe this is the same issue discussed in this thread...

            Next closes immediatly when starting a planned route

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            wrote on last edited by
            #5

            @Tim-Thompson, yes that looks exactly the same. The Navigation windows just closes.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            1 Reply Last reply
            1
            • M. Kulkundefined Offline
              M. Kulkundefined Offline
              M. Kulk
              wrote on last edited by
              #6

              Ik heb het zelfde probleem op de Samsung note 20 ultra. versie 3.2.5-146

              1 Reply Last reply
              1
              • Jaap van Maanenundefined Offline
                Jaap van Maanenundefined Offline
                Jaap van Maanen
                wrote on last edited by
                #7

                It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                Con Hennekensundefined 1 Reply Last reply
                0
                • Jaap van Maanenundefined Jaap van Maanen

                  It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  wrote on last edited by
                  #8

                  @Jaap-van-Maanen, Yes, on my devices it also crashes with A to B routes indeed. Very rarely it does not, and if it does not, as long as I keep the app open, loading other routes works fine also. But if I close the app, the trouble starts over again. I cannot put my finger on the exact circumstance when the app does not crash.

                  @Corjan-Meijerink said in App crash after route load:

                  @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

                  It's Friday... found anything yet? 😉

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Online
                    Corjan Meijerinkundefined Online
                    Corjan Meijerink
                    administrator
                    wrote on last edited by
                    #9

                    @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                    @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                    'Unfortunately' I'm off the coming week 😉

                    Mike Whitwamundefined Con Hennekensundefined 2 Replies Last reply
                    2
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                      @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                      'Unfortunately' I'm off the coming week 😉

                      Mike Whitwamundefined Offline
                      Mike Whitwamundefined Offline
                      Mike Whitwam
                      wrote on last edited by
                      #10

                      @Corjan-Meijerink
                      I have been watching this thread as I am suffering the same issues and glad to see a fix for Android crashing issue is on its way soon. Its been very frustrating having to reload routes and hoping maybe this time it will load!
                      Have a good Xmas everyone 🙂 🍺

                      1 Reply Last reply
                      1
                      • Rob Verhoeffundefined Rob Verhoeff referenced this topic on
                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                        @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                        'Unfortunately' I'm off the coming week 😉

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        wrote on last edited by
                        #11

                        @Corjan-Meijerink said in App crash after route load:

                        'Unfortunately' I'm off the coming week 😉

                        Bummer... No no, just a joke 😀
                        Glad you found something. I hope it's the same as what happens on my devices. I was so eager to betatest, but as it turned out the crashing issue kept me from doing that completely.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        1 Reply Last reply
                        0
                        • Lex.Kloet.RXundefined Offline
                          Lex.Kloet.RXundefined Offline
                          Lex.Kloet.RX
                          wrote on last edited by
                          #12

                          Crashes also on a:
                          Huawei Mate 20 Pro
                          EMUI 12.0.0
                          Android 10
                          App: 3.2.5-146

                          Geluk/verliefdheid is net als in je broek plassen. Iedereen ziet het alleen jij voelt het.

                          1 Reply Last reply
                          0
                          • Joce-Doubsundefined Offline
                            Joce-Doubsundefined Offline
                            Joce-Doubs
                            wrote on last edited by
                            #13

                            I Have the same problem Today.
                            I Have Croscall and Android. Last version of Myroute.
                            I can open the route, but when I want to start, the app closes alone.

                            1 Reply Last reply
                            0
                            • Flat Twin Therapyundefined Offline
                              Flat Twin Therapyundefined Offline
                              Flat Twin Therapy
                              wrote on last edited by
                              #14

                              I also have the same crashes when loading a route and trying to start navigation: app crashes.

                              After a couple of tries navigation is possible, but even then after minutes into the ride/route when navigating the app crashes. Not sure if it is the same bug, or a different one.

                              Since January 2024 I started recording some of my rides commuting and touring the R1200RT in The Netherlands:
                              https://youtube.com/@FlatTwinTherapy

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                              0
                              • Corjan Meijerinkundefined Corjan Meijerink referenced this topic on
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