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New MRA Mobile update coming later today

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  • Steve Lynchundefined Offline
    Steve Lynchundefined Offline
    Steve Lynch
    Valued contributor
    wrote on last edited by Steve Lynch
    #16

    On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
    I have a support ticket for this.
    I can see the Here and Tom Tom Maps on the iPad Pro.
    263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

    However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
    I have uninstalled and re-installed multiple times.

    Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

    You don’t stop riding when you get old, you get old when you stop riding.

    Reinhard-32undefined 1 Reply Last reply
    0
    • Steve Lynchundefined Steve Lynch

      On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
      I have a support ticket for this.
      I can see the Here and Tom Tom Maps on the iPad Pro.
      263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

      However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
      I have uninstalled and re-installed multiple times.

      Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

      Reinhard-32undefined Offline
      Reinhard-32undefined Offline
      Reinhard-32
      wrote on last edited by Reinhard-32
      #17

      @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

      Kindly regards
      Reinhard

      ZumoXT, Zumo 590, Montana 700i and Mac

      Steve Lynchundefined 1 Reply Last reply
      0
      • Ted Heethaarundefined Ted Heethaar

        @timo-martosatiman-mra
        saving a route from the app is still not working, or am i doing it wrong

        MyRoute-app communityundefined Offline
        MyRoute-app communityundefined Offline
        MyRoute-app community
        Administrator
        wrote on last edited by
        #18

        @ted-heethaar

        Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

        Ted Heethaarundefined 1 Reply Last reply
        0
        • MyRoute-app communityundefined MyRoute-app community

          @ted-heethaar

          Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

          Ted Heethaarundefined Offline
          Ted Heethaarundefined Offline
          Ted Heethaar
          wrote on last edited by
          #19

          @timo-martosatiman-mra
          Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
          Als ik de evenement route gebruik, en ik
          open deze in de app wil de route wel opslaan als gpx.
          Dus het is gelukt.

          MyRoute-app communityundefined 1 Reply Last reply
          0
          • Ted Heethaarundefined Ted Heethaar

            @timo-martosatiman-mra
            Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
            Als ik de evenement route gebruik, en ik
            open deze in de app wil de route wel opslaan als gpx.
            Dus het is gelukt.

            MyRoute-app communityundefined Offline
            MyRoute-app communityundefined Offline
            MyRoute-app community
            Administrator
            wrote on last edited by
            #20

            @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

            Ted Heethaarundefined 1 Reply Last reply
            0
            • MyRoute-app communityundefined MyRoute-app community

              @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

              Ted Heethaarundefined Offline
              Ted Heethaarundefined Offline
              Ted Heethaar
              wrote on last edited by
              #21

              @timo-martosatiman-mra
              ja heb ik een paar keer zelfs, ik ga morgen iemand vragen die er meer verstand van heeft dan dat ik heb. Denk dat het aan mijn telefoon instelling ligt. Maar bedankt voor je reactie

              1 Reply Last reply
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              • MyRoute-app communityundefined Offline
                MyRoute-app communityundefined Offline
                MyRoute-app community
                Administrator
                wrote on last edited by
                #22

                Vreemd, zou niet moeten gebeuren. Als je op een iPhone zit zou het heel misschien de standaardbrowser-instelling kunnen zijn, deze kan je het liefste op Chrome hebben staan.

                1 Reply Last reply
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                • Reinhard-32undefined Reinhard-32

                  @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

                  Steve Lynchundefined Offline
                  Steve Lynchundefined Offline
                  Steve Lynch
                  Valued contributor
                  wrote on last edited by Steve Lynch
                  #23

                  @reinhard-32

                  Thanks for confirming that it is ok for you.
                  For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad

                  Account Page.png

                  You don’t stop riding when you get old, you get old when you stop riding.

                  Corjan Meijerinkundefined 1 Reply Last reply
                  0
                  • Steve Lynchundefined Steve Lynch

                    @reinhard-32

                    Thanks for confirming that it is ok for you.
                    For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad

                    Account Page.png

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #24

                    @steve-lynch An improvement for the iPad layout will be available in the next update.

                    Regarding the spinning wheel, does closing and opening the app help? If not try, logging out and in again. Anyway, thanks for reporting!

                    1 Reply Last reply
                    0
                    • Stefan Hummelinkundefined Stefan Hummelink

                      @timo-martosatiman-mra While I'm utterly impressed by the speed at which MRA pushed this update and am very happy with the latest update of the app, it somehow seems that the Upload Route/track functionality does not work on my Android OnePlus 6, Android 11.

                      No window appears after clicking "Bestanden selecteren" in the upload window.

                      Again: I am really impressed by the dev team of MRA. Never seen before! Great job people! Simply awesome! 😁

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #25

                      @stefanhummelink In the coming update 3.0.3 the issue has been fixed that you cannot choose files to upload!

                      1 Reply Last reply
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