New MRA Mobile update coming later today
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Attention community,
I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.
We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.
We're re-adding:
- quick access to the web-routelab
- saving a route from the app
- editing routes in the app
kind regards,
Timo Martosatiman
Chief Operating Officer -
On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
I have a support ticket for this.
I can see the Here and Tom Tom Maps on the iPad Pro.
However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
I have uninstalled and re-installed multiple times.Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?
You don’t stop riding when you get old, you get old when you stop riding.
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On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
I have a support ticket for this.
I can see the Here and Tom Tom Maps on the iPad Pro.
However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
I have uninstalled and re-installed multiple times.Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?
@steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.
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@timo-martosatiman-mra
saving a route from the app is still not working, or am i doing it wrongCan you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.
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Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.
@timo-martosatiman-mra
Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
Als ik de evenement route gebruik, en ik
open deze in de app wil de route wel opslaan als gpx.
Dus het is gelukt. -
@timo-martosatiman-mra
Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
Als ik de evenement route gebruik, en ik
open deze in de app wil de route wel opslaan als gpx.
Dus het is gelukt.@ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?
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@ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?
@timo-martosatiman-mra
ja heb ik een paar keer zelfs, ik ga morgen iemand vragen die er meer verstand van heeft dan dat ik heb. Denk dat het aan mijn telefoon instelling ligt. Maar bedankt voor je reactie -
Vreemd, zou niet moeten gebeuren. Als je op een iPhone zit zou het heel misschien de standaardbrowser-instelling kunnen zijn, deze kan je het liefste op Chrome hebben staan.
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@steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.
Thanks for confirming that it is ok for you.
For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad
You don’t stop riding when you get old, you get old when you stop riding.
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Thanks for confirming that it is ok for you.
For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad@steve-lynch An improvement for the iPad layout will be available in the next update.
Regarding the spinning wheel, does closing and opening the app help? If not try, logging out and in again. Anyway, thanks for reporting!
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@timo-martosatiman-mra While I'm utterly impressed by the speed at which MRA pushed this update and am very happy with the latest update of the app, it somehow seems that the Upload Route/track functionality does not work on my Android OnePlus 6, Android 11.
No window appears after clicking "Bestanden selecteren" in the upload window.
Again: I am really impressed by the dev team of MRA. Never seen before! Great job people! Simply awesome!
@stefanhummelink In the coming update 3.0.3 the issue has been fixed that you cannot choose files to upload!
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