Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. Announcements
  3. New MRA Mobile update coming later today

New MRA Mobile update coming later today

Scheduled Pinned Locked Moved Announcements
25 Posts 10 Posters 11.8k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • MyRoute-app community Offline
    MyRoute-app community Offline
    MyRoute-app community
    Administrator
    wrote on last edited by
    #1

    Attention community,

    I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

    We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

    We're re-adding:

    • quick access to the web-routelab
    • saving a route from the app
    • editing routes in the app

    kind regards,

    Timo Martosatiman
    Chief Operating Officer

    Steve Lynch Con Hennekens Stefan Hummelink Carl Lee Ted Heethaar 6 Replies Last reply
    2
    • MyRoute-app community MyRoute-app community

      Attention community,

      I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

      We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

      We're re-adding:

      • quick access to the web-routelab
      • saving a route from the app
      • editing routes in the app

      kind regards,

      Timo Martosatiman
      Chief Operating Officer

      Steve Lynch Offline
      Steve Lynch Offline
      Steve Lynch
      Valued contributor
      wrote on last edited by
      #2

      @timo-martosatiman-mra

      Awesome! Thank you.

      You don’t stop riding when you get old, you get old when you stop riding.

      1 Reply Last reply
      0
      • MyRoute-app community MyRoute-app community

        Attention community,

        I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

        We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

        We're re-adding:

        • quick access to the web-routelab
        • saving a route from the app
        • editing routes in the app

        kind regards,

        Timo Martosatiman
        Chief Operating Officer

        Con Hennekens Offline
        Con Hennekens Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @timo-martosatiman-mra, I am not really affected by the update, but I must say this quick response is great!

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

        MyRoute-app community 1 Reply Last reply
        1
        • Con Hennekens Con Hennekens

          @timo-martosatiman-mra, I am not really affected by the update, but I must say this quick response is great!

          MyRoute-app community Offline
          MyRoute-app community Offline
          MyRoute-app community
          Administrator
          wrote on last edited by
          #4

          @con-hennekens @Steve-Lynch

          Thank you! I'm sure our devs will be glad to read that (as am I).

          This quick response is the flexibility with which we aspire to edit our apps. We can't promise wonders every time, but it is certainly a look into what is to come.

          Once we're back in the happy-flow with the community relating to our mobile app we will push forwards to ensure that Navigation gets a similar update which allows the same flexibility on that platform. For reference, a task that currently takes one hour in the Mobile app might take days to accomplish within Navigation.

          This is what we had hoped to celebrate with the community: a strategic step forwards for MRA into further professionalization of our development process, a better, more stable and more modern app.

          kind regards,

          Timo

          Steve Lynch 1 Reply Last reply
          2
          • MyRoute-app community MyRoute-app community pinned this topic on
          • MyRoute-app community MyRoute-app community

            @con-hennekens @Steve-Lynch

            Thank you! I'm sure our devs will be glad to read that (as am I).

            This quick response is the flexibility with which we aspire to edit our apps. We can't promise wonders every time, but it is certainly a look into what is to come.

            Once we're back in the happy-flow with the community relating to our mobile app we will push forwards to ensure that Navigation gets a similar update which allows the same flexibility on that platform. For reference, a task that currently takes one hour in the Mobile app might take days to accomplish within Navigation.

            This is what we had hoped to celebrate with the community: a strategic step forwards for MRA into further professionalization of our development process, a better, more stable and more modern app.

            kind regards,

            Timo

            Steve Lynch Offline
            Steve Lynch Offline
            Steve Lynch
            Valued contributor
            wrote on last edited by
            #5

            @timo-martosatiman-mra

            The Android version in now updated but no iOS yet.

            Steve.

            You don’t stop riding when you get old, you get old when you stop riding.

            1 Reply Last reply
            0
            • MyRoute-app community MyRoute-app community

              Attention community,

              I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

              We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

              We're re-adding:

              • quick access to the web-routelab
              • saving a route from the app
              • editing routes in the app

              kind regards,

              Timo Martosatiman
              Chief Operating Officer

              Stefan Hummelink Offline
              Stefan Hummelink Offline
              Stefan Hummelink
              Alpha tester
              wrote on last edited by Stefan Hummelink
              #6

              @timo-martosatiman-mra While I'm utterly impressed by the speed at which MRA pushed this update and am very happy with the latest update of the app, it somehow seems that the Upload Route/track functionality does not work on my Android OnePlus 6, Android 11.

              No window appears after clicking "Bestanden selecteren" in the upload window.

              Again: I am really impressed by the dev team of MRA. Never seen before! Great job people! Simply awesome! 😁

              Manks bu'j te bange.

              Corjan Meijerink 1 Reply Last reply
              0
              • Robert Jeffries Offline
                Robert Jeffries Offline
                Robert Jeffries
                wrote on last edited by
                #7

                Android 12, Motorola G30

                For information

                I can save a route by checking the small grey tick box at the left of my route name. That brings up the "Save As" dialogue and all works as expected.

                Similarly choosing "Download" brings up a very pretty format chooser for saving and all works as expected.

                BUT if I chose to first "Edit" the route and then select "Save As" from the "Page menu" I get a list of file formats, as expected, but cannot select any of them, it just returns to the "Page menu" dialogue.

                1 Reply Last reply
                0
                • MyRoute-app community MyRoute-app community

                  Attention community,

                  I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

                  We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

                  We're re-adding:

                  • quick access to the web-routelab
                  • saving a route from the app
                  • editing routes in the app

                  kind regards,

                  Timo Martosatiman
                  Chief Operating Officer

                  Carl Lee Offline
                  Carl Lee Offline
                  Carl Lee
                  wrote on last edited by
                  #8
                  This post is deleted!
                  1 Reply Last reply
                  0
                  • MyRoute-app community MyRoute-app community

                    Attention community,

                    I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

                    We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

                    We're re-adding:

                    • quick access to the web-routelab
                    • saving a route from the app
                    • editing routes in the app

                    kind regards,

                    Timo Martosatiman
                    Chief Operating Officer

                    Carl Lee Offline
                    Carl Lee Offline
                    Carl Lee
                    wrote on last edited by
                    #9

                    @timo-martosatiman-mra good afternoon, any news on the iOS update please? I know I can work round it but just in the process of planning and uploading routes for Spain trip next week and want to make sure it all works. Thanks.

                    MyRoute-app community 1 Reply Last reply
                    0
                    • Carl Lee Carl Lee

                      @timo-martosatiman-mra good afternoon, any news on the iOS update please? I know I can work round it but just in the process of planning and uploading routes for Spain trip next week and want to make sure it all works. Thanks.

                      MyRoute-app community Offline
                      MyRoute-app community Offline
                      MyRoute-app community
                      Administrator
                      wrote on last edited by
                      #10

                      @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

                      Rob Verhoeff Carl Lee 3 Replies Last reply
                      0
                      • MyRoute-app community MyRoute-app community

                        @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

                        Rob Verhoeff Offline
                        Rob Verhoeff Offline
                        Rob Verhoeff
                        Alpha tester
                        wrote on last edited by
                        #11

                        @timo-martosatiman-mra version 3.0.2 - 105 on iOS installed at 10:50pm.

                        🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
                        📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
                        🚙 Apple CarPlay in VW T-Roc
                        💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

                        Carl Lee 1 Reply Last reply
                        0
                        • Rob Verhoeff Rob Verhoeff

                          @timo-martosatiman-mra version 3.0.2 - 105 on iOS installed at 10:50pm.

                          Carl Lee Offline
                          Carl Lee Offline
                          Carl Lee
                          wrote on last edited by
                          #12
                          This post is deleted!
                          1 Reply Last reply
                          0
                          • MyRoute-app community MyRoute-app community

                            @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

                            Carl Lee Offline
                            Carl Lee Offline
                            Carl Lee
                            wrote on last edited by
                            #13

                            @timo-martosatiman-mra thank you for the information.

                            1 Reply Last reply
                            0
                            • MyRoute-app community MyRoute-app community

                              @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

                              Carl Lee Offline
                              Carl Lee Offline
                              Carl Lee
                              wrote on last edited by
                              #14

                              @timo-martosatiman-mra ok, latest is the update is complete and fully installed on my phone. Thank you very much for the super quick action in making this happen.

                              1 Reply Last reply
                              1
                              • MyRoute-app community MyRoute-app community

                                Attention community,

                                I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

                                We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

                                We're re-adding:

                                • quick access to the web-routelab
                                • saving a route from the app
                                • editing routes in the app

                                kind regards,

                                Timo Martosatiman
                                Chief Operating Officer

                                Ted Heethaar Offline
                                Ted Heethaar Offline
                                Ted Heethaar
                                wrote on last edited by
                                #15

                                @timo-martosatiman-mra
                                saving a route from the app is still not working, or am i doing it wrong

                                MyRoute-app community 1 Reply Last reply
                                0
                                • Steve Lynch Offline
                                  Steve Lynch Offline
                                  Steve Lynch
                                  Valued contributor
                                  wrote on last edited by Steve Lynch
                                  #16

                                  On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
                                  I have a support ticket for this.
                                  I can see the Here and Tom Tom Maps on the iPad Pro.
                                  263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

                                  However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
                                  I have uninstalled and re-installed multiple times.

                                  Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

                                  You don’t stop riding when you get old, you get old when you stop riding.

                                  Reinhard-32 1 Reply Last reply
                                  0
                                  • Steve Lynch Steve Lynch

                                    On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
                                    I have a support ticket for this.
                                    I can see the Here and Tom Tom Maps on the iPad Pro.
                                    263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

                                    However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
                                    I have uninstalled and re-installed multiple times.

                                    Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

                                    Reinhard-32 Offline
                                    Reinhard-32 Offline
                                    Reinhard-32
                                    wrote on last edited by Reinhard-32
                                    #17

                                    @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

                                    Kindly regards
                                    Reinhard

                                    Montana 700i and Mac

                                    Steve Lynch 1 Reply Last reply
                                    0
                                    • Ted Heethaar Ted Heethaar

                                      @timo-martosatiman-mra
                                      saving a route from the app is still not working, or am i doing it wrong

                                      MyRoute-app community Offline
                                      MyRoute-app community Offline
                                      MyRoute-app community
                                      Administrator
                                      wrote on last edited by
                                      #18

                                      @ted-heethaar

                                      Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                                      Ted Heethaar 1 Reply Last reply
                                      0
                                      • MyRoute-app community MyRoute-app community

                                        @ted-heethaar

                                        Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                                        Ted Heethaar Offline
                                        Ted Heethaar Offline
                                        Ted Heethaar
                                        wrote on last edited by
                                        #19

                                        @timo-martosatiman-mra
                                        Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                                        Als ik de evenement route gebruik, en ik
                                        open deze in de app wil de route wel opslaan als gpx.
                                        Dus het is gelukt.

                                        MyRoute-app community 1 Reply Last reply
                                        0
                                        • Ted Heethaar Ted Heethaar

                                          @timo-martosatiman-mra
                                          Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                                          Als ik de evenement route gebruik, en ik
                                          open deze in de app wil de route wel opslaan als gpx.
                                          Dus het is gelukt.

                                          MyRoute-app community Offline
                                          MyRoute-app community Offline
                                          MyRoute-app community
                                          Administrator
                                          wrote on last edited by
                                          #20

                                          @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

                                          Ted Heethaar 1 Reply Last reply
                                          0

                                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                          With your input, this post could be even better 💗

                                          Register Login
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • 1
                                          • 2
                                          ACTIVE USERS
                                          Rob Verhoeff
                                          Rob Verhoeff
                                          Carl Lee
                                          Carl Lee
                                          Corjan Meijerink
                                          Corjan Meijerink
                                          Con Hennekens
                                          Con Hennekens
                                          Reinhard-32
                                          Reinhard-32
                                          Stefan Hummelink
                                          Stefan Hummelink
                                          Robert Jeffries
                                          Robert Jeffries
                                          Steve Lynch
                                          Steve Lynch
                                          MyRoute-app community
                                          MyRoute-app community
                                          Ted Heethaar
                                          Ted Heethaar
                                          POPULAR TOPICS
                                          • GPX Versions 1.1 vs 1.2 for Garmin Visually Explained
                                            John S Parry
                                            John S Parry
                                            7
                                            162
                                            10.2k

                                          • Audio cuttet via Bluetooth
                                            Corjan Meijerink
                                            Corjan Meijerink
                                            1
                                            67
                                            22.2k

                                          • Linker in MRA kleurt blauw (alles geselecteerd)
                                            white.mouse
                                            white.mouse
                                            0
                                            7
                                            83

                                          • Lost all route points after repeatedly hitting Ctrl+Z (Undo)
                                            white.mouse
                                            white.mouse
                                            0
                                            4
                                            51

                                          • The compas direction on the elevation circle is wrong
                                            Guzzist
                                            Guzzist
                                            0
                                            22
                                            408

                                          • Auto skip many waypoints by itself while I was on route. [5.2.0 - 474]
                                            paul69
                                            paul69
                                            0
                                            31
                                            1.1k

                                          • Route maken in TomTom kaart en vervolgens met de app navigeren
                                            Hans van de Ven MR.MRA
                                            Hans van de Ven MR.MRA
                                            0
                                            5
                                            87

                                          • Startpagina Route Lab
                                            white.mouse
                                            white.mouse
                                            0
                                            3
                                            75

                                          MY GROUPS
                                          • Login

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Popular
                                          • Support
                                          • MyRoute-app