Reverse Route
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@Nick-Carthew said in Reverse Route:
Matt, can you point to posts where you have made suggestions for improvements and have been told “No, you’re just doing/thinking/looking at it the wrong way”.
My first post in these forums asking about features I am used to using on another product (and pretty much expected in a solution that seemed as complete as MRA) was met with "That's a pointless feature, you just need to <do these 18 steps to accomplish the same thing that the other product does for you automatically>"
With the greatest respect Matt, I don’t recall you making any suggestions and subsequently being shot down for them.
Not just me. Others on the forums as well.
Where else would you suggest providing feedback and what’s wrong with leaving feedback in this forum?
Nothing, but why can't we have feature request threads like other products? I've seen other threads get ignored because "we have a feature requests thread already" (even though those threads are closed to further discussion...
You have to understand that this software isn't cheap. I paid good money for a whole cohesive solution, and got a half working product. I am going to remain bitter about the lack of motivation to actually FIX the problems that have been reported, and the lack of motivation to improve a product. I bought into the entire thing with the understanding that I could use the planner and the nav app together...only to get the planner with the nav app being completely and utterly useless. I have mentioned before my thoughts on waypoints being TOO sensitive with the entire thing, but was told, "YOU JUST HAVE TO ZOOM IN INCREDIBLY CLOSE TO ADJUST YOUR WAYPOINT! GOSH!". WHY? I don't have to in other planning apps. Weird. Again, this points directly to some users in the forums defending the product, rather than acknowledging that others might have valid points.
I am just frustrated. I want to love it. I want to be as passionate about it as some of you are, but I see so many shortcomings that I just can't love it. And as someone pretty new to the forums, I see a lot of people just blowing it off, like it doesn't matter to the user experience overall.
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The development team is working hard on the roadmap and bugs that appears.
When the roadmap is finished, there will be a new roadmap, based on user input.
Till that time learn to work with the software, yes it different as other software that you can use / buy, but overall there are many happy users.
Hope that you understand that the development team is sticked to the roadmap and solving bugs, your issue is not a bug.
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@Matt-Flaming said in Reverse Route:
@Nick-Carthew said in Reverse Route:
Where else would you suggest providing feedback and what’s wrong with leaving feedback in this forum?
Nothing, but why can't we have feature request threads like other products? I've seen other threads get ignored because "we have a feature requests thread already" (even though those threads are closed to further discussion...
There was a feature request topic, the topic was closed because the suggested features were included in the current roadmap and are being implemented. No doubt that there will be another feature request topic when the current roadmap is complete.
You have to understand that this software isn't cheap. I paid good money for a whole cohesive solution, and got a half working product. I am going to remain bitter about the lack of motivation to actually FIX the problems that have been reported, and the lack of motivation to improve a product. I bought into the entire thing with the understanding that I could use the planner and the nav app together...only to get the planner with the nav app being completely and utterly useless.
I have to again disagree with you. There is not a lack of motivation on MRAs behalf to fix and improve their product. Why would a young and expanding company lack motivation? New features and improvements to existing features are rolled out regularly.
Have you ever tried to contact any of the bigger players? (Almost impossible) For instance, TomTom have had an ongoing problem for over a year where iPhones cannot connect via MyDrive to TomTom Rider devices despite all of their marketing suggesting they are compatible. TomTom refuse to address the problem.I have mentioned before my thoughts on waypoints being TOO sensitive with the entire thing, but was told, "YOU JUST HAVE TO ZOOM IN INCREDIBLY CLOSE TO ADJUST YOUR WAYPOINT! GOSH!". WHY? I don't have to in other planning apps. Weird. Again, this points directly to some users in the forums defending the product, rather than acknowledging that others might have valid points.
I don’t have a problem with positioning route points accurately on the road, in fact I find it quite pleasing.
I have to ask, and I’m not being confrontational or awkward, but if you find other route planners easier to use and more to your liking, why persevere with MRA? I’m genuinely interested to know.Always willing to help if I can.
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@Nick-Carthew said in Reverse Route:
if you find other route planners easier to use and more to your liking, why persevere with MRA?
Because I was hoping to get the all-inclusive, all-encompassing software solution that is printed on the box...the one that advertises MRA Planner and MRA Nav as a complete alternative to Garmin/TomTom...
I mean, I paid for it, it seems like I should be able to use it.
EDIT: I'd like to clarify, I don't think other planning tools are BETTER, but there are features that are better on other apps. I am also sorry if this sounds like a lunatic rant, but it's frustrating to see so many requests for a particular feature met with "You just don't do that here"
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@Matt-Flaming
Hi Matt,
MRA continues to improve by listening carefully to the customers, but not every customer wish is immediately picked up and built in, that is simply not possible. That is why the roadmap was created, and the team is now working on it.You simply have to place route points correctly on the road, especially if you use the reverse option, an extra check on where the route points are located. I understand it's frustrating for you when you're driving and you keep getting sent back to a previous point, but this is also a learning moment for you, you don't forget this.
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@Matt-Flaming said in Reverse Route:
@Nick-Carthew said in Reverse Route:
as far as I know there are no GPS devices that will accurately reverse a route that has route points on a dual carriageways
I never suggested that there are. I was merely pointing out a flaw that I see in the current system, that I would like to see improved. That flaw being the waypoints, which you are pretty defensive of and apparently don't think they need any work?
Why do you expect a totally different behaviour from MRA than from any other routeplanner? It will be my day when a routeplanner goes moving routepoints that I have set deliberately... Routepoints need to be set with a plan in mind. If the plan changes (reversing e.g.) that can affect waypoints. That cannot be automated, and I would not want that to be automated.
I know of no tools that require the level of detail that you HAVE to provide as much as MRA. On other planning apps, I can just drag the line where I want and it routes me, regardless of which side of the road it thinks it's on. Why do I have to zoom in and get so detailed with every route?
Dragging lines or placing waypoints is exactly the same. From my days with Basecamp and Mapsource I remember the same problem concerning splitted driveways, if you set a waypoint on the wrong lane.
You obviously like another routeplanner better. What is keeping you from using that one instead of MRA?
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
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@Matt-Flaming said in Reverse Route:
Because I was hoping to get the all-inclusive, all-encompassing software solution that is printed on the box...the one that advertises MRA Planner and MRA Nav as a complete alternative to Garmin/TomTom...
I mean, I paid for it, it seems like I should be able to use it.
I still see no exaggeration in that marketing. Concerning car and motor navigation that is, about walking and cycling some things can be said... I have a Garmin and all software that goes with it, I haven't touched it in three years. I think that when you embrace the whatever quirks you see in MRA, like you obviously have embraced the quirks of other routeplanners, you can be quite satisfied with MRA. MRA has proven to listen to customers pretty good and no, not all of my input has been developed either. It is not so nice to keep attacking them about it, as if your ideas are more important then others.
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@Con-Hennekens said in Reverse Route:
Dragging lines or placing waypoints is exactly the same
No. It's not. When you have used the other planning apps, you would know. I am not talking about BaseCamp. Stop blindly defending MRA.
What is keeping you from using that one instead of MRA?
Oh. So I should forget about how much money I have wasted here?
I still see no exaggeration in that marketing.
EXCEPT FOR THE FACT THAT NAV IS UNUSABLE.
It is not so nice to keep attacking them about it
I'm not. I am saying the users around here are too defensive of their beloved MRA, like it's infallible. I never once asked HOW to fix the waypoint issue, I made a suggestion on how it could be better, and in typical MRA forum fashion, the white knights come to tell me I'm wrong and that what I propose is stupid, "Just use it like it is, it's PERFECT!"
So we're not even allowed to have an opinion on how things could be better? Got it. All hail MRA.
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Dear all,
time to have a short break - have a coffee
or (maybe better for calming down) a beer 
or whatever one prefers.I agree with Matt - a more intelligent handling of waypoints would be really cool.
This holds true for reversing routes or when "droppping" waypoints by clicking into the map or dragging the route.
Would be great if I would NOT have to manually check all waypoints, but if they magically would find the best place (depending on the zoom factor or whatsoever).However, this is just one of many feature requests - no idea how easy it could be implemented or what would be the given priority.
But once again I agree, that a feature request should be treated differently than a call for help.Currently when you create a new topic, you will get a little bit of everything: helpful info, best practices, opinions, etc., which means, when you request a feature or report a bug, the forum members also respond with their favorite best practices or workarounds.
I'm trying to take this as an offer for help - not as an general objection to the point (I'm not always successful with this mental excercise, though
).So please everybody calm down a little - all in all it's a great forum with great members!
Cheers, Sven
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@Exilfranke
totally agree!This topic was basically about Reversing a route.
Since the 14th response, that has (partly) disappeared from view.
Is it an idea to split this topic from that 14th reaction to avoid further derailing this topic. -
@Jack-van-Tilburg said in Reverse Route:
Is it an idea to split this topic from that 14th reaction to avoid further derailing this topic.
Nah. I'll just delete my posts. Not like they matter anyway.
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@Hans-van-de-Ven-MRA-Master & @Nick-Carthew
Since Matt (unfortunately) has removed all his input, this has become an incomprehensible topic.
From the 14th message it can no longer be followed for the uninitiated.
Perhaps it is better to remove that part so that the subject of the treath becomes recognizable again. -
@Jack-van-Tilburg said in Reverse Route:
Since Matt (unfortunately) has removed all his input,
I apologize. My input was not desired or appreciated and I will not discuss any shortcomings I have with the product any longer. Perhaps we can have a mod come through and remove the rest of the comments to make it make sense. I didn't mean for it to become a pissing match. I just wanted to express my views, but I will keep them to myself from here on out.
All Hail MRA.
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@Jack-van-Tilburg It's ok Jack I have restored @Matt-Flaming s posts. We are transparent on this forum and if someone has a gripe I think that it is only fair for others to be able to read their views.
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All is being told, hereby I close the post
