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Error Code 5...

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  • Pierre cundefined Offline
    Pierre cundefined Offline
    Pierre c
    wrote on last edited by
    #1

    Hy ! When I want to start a navigation session with a route existing in MRA, this message appears :

    "Sorry, we cannot continue navigating and / or tracking (error code 5). If tracking was enabled, we will try to download all the data we have "

    I don't know what this means or what to do to fix it.

    If you could help me... Thanks

    Nick Carthewundefined 1 Reply Last reply
    0
    • Pierre cundefined Pierre c

      Hy ! When I want to start a navigation session with a route existing in MRA, this message appears :

      "Sorry, we cannot continue navigating and / or tracking (error code 5). If tracking was enabled, we will try to download all the data we have "

      I don't know what this means or what to do to fix it.

      If you could help me... Thanks

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote on last edited by Nick Carthew
      #2

      @Pierre-c The best thing you can do is make a ticket for this problem. The technical team will then be able to help.

      https://www.myrouteapp.com/support

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      Pierre cundefined 1 Reply Last reply
      0
      • Nick Carthewundefined Nick Carthew

        @Pierre-c The best thing you can do is make a ticket for this problem. The technical team will then be able to help.

        https://www.myrouteapp.com/support

        Pierre cundefined Offline
        Pierre cundefined Offline
        Pierre c
        wrote on last edited by
        #3

        @Nick-Carthew
        Done. Thank you... 🤗

        1 Reply Last reply
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