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Route recalculation problems...

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  • Spili Spili

    @Reinhard-32

    And when I clik NAVIGATE and I run then recalculations gives me an errors 😕
    Cannor refresh. Cannot load new track beacuse of network error.

    Reinhard-32
    Reinhard-32
    Reinhard-32
    wrote on last edited by Reinhard-32
    #14

    @Spili Can you tell us something about your mobile phone? Is it an Apple IPhone or an android phone. Which software release has your phone and which release has the navigation app?

    Kindly regards
    Reinhard

    Montana 700i and Mac

    1 Reply Last reply
    0
    • Spili
      Spili
      Spili
      wrote on last edited by Spili
      #15

      Guys,

      My phone:
      Xiaomi Mi11
      Android v.11

      Short videos about my problem:
      https://youtu.be/jWAhjizvko8
      https://youtu.be/pCrmfv9D-ao

      In 10 recalculations maybe 2 times works ok.
      But only till I turn lef when Nav says turn right.
      Then nav recalculates a route and... network error 😕

      HABVEN aka MrMRA 1 Reply Last reply
      0
      • Spili Spili

        Guys,

        My phone:
        Xiaomi Mi11
        Android v.11

        Short videos about my problem:
        https://youtu.be/jWAhjizvko8
        https://youtu.be/pCrmfv9D-ao

        In 10 recalculations maybe 2 times works ok.
        But only till I turn lef when Nav says turn right.
        Then nav recalculates a route and... network error 😕

        HABVEN aka MrMRA
        HABVEN aka MrMRA
        HABVEN aka MrMRA
        Valued contributor
        wrote on last edited by
        #16

        @Spili

        Do you have the last version of the Navigation app?
        Ios: 1.0.30
        Android: 1.6.2

        BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        1 Reply Last reply
        0
        • Spili
          Spili
          Spili
          wrote on last edited by
          #17

          @Hans-van-de-Ven-MRA-Master
          Yes. Auto-update on 😞

          HABVEN aka MrMRA 1 Reply Last reply
          0
          • Spili Spili

            @Hans-van-de-Ven-MRA-Master
            Yes. Auto-update on 😞

            HABVEN aka MrMRA
            HABVEN aka MrMRA
            HABVEN aka MrMRA
            Valued contributor
            wrote on last edited by
            #18

            @Spili

            Sometimes the auto update fails, please try if you delete the app and reinstall them

            BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            Spili 1 Reply Last reply
            0
            • HABVEN aka MrMRA HABVEN aka MrMRA

              @Spili

              Sometimes the auto update fails, please try if you delete the app and reinstall them

              Spili
              Spili
              Spili
              wrote on last edited by
              #19

              @Hans-van-de-Ven-MRA-Master

              Of course I did it.
              Few times.
              Trying different permissions..

              No effect 😕
              No clue what is wrong 😕

              HABVEN aka MrMRA 1 Reply Last reply
              0
              • Spili Spili

                @Hans-van-de-Ven-MRA-Master

                Of course I did it.
                Few times.
                Trying different permissions..

                No effect 😕
                No clue what is wrong 😕

                HABVEN aka MrMRA
                HABVEN aka MrMRA
                HABVEN aka MrMRA
                Valued contributor
                wrote on last edited by
                #20

                @Spili

                Cache
                browser history
                cookies
                Delete them all and try again

                BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                1 Reply Last reply
                0
                • Spili
                  Spili
                  Spili
                  wrote on last edited by Spili
                  #21

                  Guys! 🙂

                  HAVE A SOLUTION! 🙂

                  Well. Maybe not a "solution" but a HALF solution.

                  To be frankly I was quite pissed off for this situation...

                  Could't sleep 😕

                  Last season I used App on my previous Xiaomi Mi9 (android)
                  No problems at all.

                  On my new Xiaomi Mi11 (android) when I used app in this season - problems 😕

                  I put my sim card to my old phone and... Problems...
                  I have installed app on my wife's Huawei P30 - also problems!
                  I have installed app on my daughter's iPhone11 - and it works! No errors!

                  Strange...
                  More strange was when I connected my Mi11 to home wifi and...
                  App works with no errors on both Xiaomi's and Huawei.

                  So problem is ONLY when I use a mobile internet.
                  My Xiaomi an wife's Huawei - we have a T-Mobile operator.
                  My daughter has an Orange as a provider.

                  Well. So T-Mobile has become a suspect one 🙂

                  All our home laptops/PC - we use a Nord VPN for a security.

                  So I have downloaded Nord VPN on my phone.
                  And... Navigation on mobile internet on my Xioami Mi11 when VPN is ON works without any problems!

                  And of course I have made a phone call to T-Mobile and explained them what problem is.
                  They said a T-Mobile "take care" for a users safety and all "suspicious' servers is blocked by T-Mobile.

                  ????WTF???

                  I am quite sure that a MRA Nav do not use a "suspicious" servers.. I hope 😉

                  Guys.
                  Anyone of you maybe using MRA Nav on T-Mobile in other countries?
                  Have such a problems like me?

                  Finally...
                  I have a fully operated app back 🙂
                  All I have to do is run a VPN before I start using it...

                  Thanks a lot for support and help 🙂

                  Stefan Hummelink 1 Reply Last reply
                  0
                  • HABVEN aka MrMRA
                    HABVEN aka MrMRA
                    HABVEN aka MrMRA
                    Valued contributor
                    wrote on last edited by
                    #22

                    @Spili
                    Luckily you found it.👍 Yes, providers also do all kinds of things to improve / secure their software, but often do not take into account what we as users have running on the smartfone for app.

                    BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                    1 Reply Last reply
                    1
                    • Spili Spili

                      Guys! 🙂

                      HAVE A SOLUTION! 🙂

                      Well. Maybe not a "solution" but a HALF solution.

                      To be frankly I was quite pissed off for this situation...

                      Could't sleep 😕

                      Last season I used App on my previous Xiaomi Mi9 (android)
                      No problems at all.

                      On my new Xiaomi Mi11 (android) when I used app in this season - problems 😕

                      I put my sim card to my old phone and... Problems...
                      I have installed app on my wife's Huawei P30 - also problems!
                      I have installed app on my daughter's iPhone11 - and it works! No errors!

                      Strange...
                      More strange was when I connected my Mi11 to home wifi and...
                      App works with no errors on both Xiaomi's and Huawei.

                      So problem is ONLY when I use a mobile internet.
                      My Xiaomi an wife's Huawei - we have a T-Mobile operator.
                      My daughter has an Orange as a provider.

                      Well. So T-Mobile has become a suspect one 🙂

                      All our home laptops/PC - we use a Nord VPN for a security.

                      So I have downloaded Nord VPN on my phone.
                      And... Navigation on mobile internet on my Xioami Mi11 when VPN is ON works without any problems!

                      And of course I have made a phone call to T-Mobile and explained them what problem is.
                      They said a T-Mobile "take care" for a users safety and all "suspicious' servers is blocked by T-Mobile.

                      ????WTF???

                      I am quite sure that a MRA Nav do not use a "suspicious" servers.. I hope 😉

                      Guys.
                      Anyone of you maybe using MRA Nav on T-Mobile in other countries?
                      Have such a problems like me?

                      Finally...
                      I have a fully operated app back 🙂
                      All I have to do is run a VPN before I start using it...

                      Thanks a lot for support and help 🙂

                      Stefan Hummelink
                      Stefan Hummelink
                      Stefan Hummelink
                      Alpha tester
                      wrote on last edited by Stefan Hummelink
                      #23

                      @Spili hmmmm your researched yielded some very interesting results.

                      Surprisingly I have found to have no problems at all on T-Mobile network... I have two sim cards in my phone and switching between both of them (T-Mobile and Vodafone) does not seem to yield different MRA Navigation behaviour. Hmmm. Maybe it's country related?

                      At least you've found a "decent" solution! 😄Happy driving up ahead!

                      Manks bu'j te bange.

                      1 Reply Last reply
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