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Route recalculation problems...

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  • Reinhard-32 Reinhard-32

    @Spili I have opened both of your routes and it works here. I am in Germany so a route to your starting point ist added automatically.
    I works at two devices, my iPhone and my android phone.

    IMG_2514.jpeg

    Spili
    Spili
    Spili
    wrote on last edited by Spili
    #11

    @Reinhard-32

    And when I clik NAVIGATE and I run then recalculations gives me an errors 😕
    Cannor refresh. Cannot load new track beacuse of network error.

    Reinhard-32 1 Reply Last reply
    0
    • Spili Spili

      @Reinhard-32

      In general.
      All routes I had in a Private mode.
      Changed to a Public mode.
      New test route as a Public.
      And for 10 recalculations only 1 or 2 times works without an error.
      In this time every other app in my phone works ok with mobile internet.
      Google maps with no any problem.

      @Hans-MRA-Master
      No firewall. No VPN. Regular GSM LTE
      Test route:
      https://www.myrouteapp.com/en/social/route/4552700?mode=share
      Old route changed from Private to a Public:
      https://www.myrouteapp.com/en/social/route/3133348?mode=share

      The same problem...

      @Nick-Carthew
      Did it. Twice 😞
      Clearing a cache etc.

      HABVEN aka MrMRA
      HABVEN aka MrMRA
      HABVEN aka MrMRA
      Valued contributor
      wrote on last edited by
      #12

      @Spili

      No problems, both routes opens and the route is calculated

      BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      1 Reply Last reply
      0
      • Spili Spili

        @Reinhard-32

        In general.
        All routes I had in a Private mode.
        Changed to a Public mode.
        New test route as a Public.
        And for 10 recalculations only 1 or 2 times works without an error.
        In this time every other app in my phone works ok with mobile internet.
        Google maps with no any problem.

        @Hans-MRA-Master
        No firewall. No VPN. Regular GSM LTE
        Test route:
        https://www.myrouteapp.com/en/social/route/4552700?mode=share
        Old route changed from Private to a Public:
        https://www.myrouteapp.com/en/social/route/3133348?mode=share

        The same problem...

        @Nick-Carthew
        Did it. Twice 😞
        Clearing a cache etc.

        HABVEN aka MrMRA
        HABVEN aka MrMRA
        HABVEN aka MrMRA
        Valued contributor
        wrote on last edited by
        #13

        @Spili
        9A7886EC-6D80-4554-AC60-C8FB1660EA7D.png 48C273FB-99E7-4207-8635-16BFEA6A3E56.png 4C15EFBC-30E2-48A9-9C86-19C6294F36AE.png

        BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        1 Reply Last reply
        0
        • Spili Spili

          @Reinhard-32

          And when I clik NAVIGATE and I run then recalculations gives me an errors 😕
          Cannor refresh. Cannot load new track beacuse of network error.

          Reinhard-32
          Reinhard-32
          Reinhard-32
          wrote on last edited by Reinhard-32
          #14

          @Spili Can you tell us something about your mobile phone? Is it an Apple IPhone or an android phone. Which software release has your phone and which release has the navigation app?

          Kindly regards
          Reinhard

          Montana 700i and Mac

          1 Reply Last reply
          0
          • Spili
            Spili
            Spili
            wrote on last edited by Spili
            #15

            Guys,

            My phone:
            Xiaomi Mi11
            Android v.11

            Short videos about my problem:
            https://youtu.be/jWAhjizvko8
            https://youtu.be/pCrmfv9D-ao

            In 10 recalculations maybe 2 times works ok.
            But only till I turn lef when Nav says turn right.
            Then nav recalculates a route and... network error 😕

            HABVEN aka MrMRA 1 Reply Last reply
            0
            • Spili Spili

              Guys,

              My phone:
              Xiaomi Mi11
              Android v.11

              Short videos about my problem:
              https://youtu.be/jWAhjizvko8
              https://youtu.be/pCrmfv9D-ao

              In 10 recalculations maybe 2 times works ok.
              But only till I turn lef when Nav says turn right.
              Then nav recalculates a route and... network error 😕

              HABVEN aka MrMRA
              HABVEN aka MrMRA
              HABVEN aka MrMRA
              Valued contributor
              wrote on last edited by
              #16

              @Spili

              Do you have the last version of the Navigation app?
              Ios: 1.0.30
              Android: 1.6.2

              BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              1 Reply Last reply
              0
              • Spili
                Spili
                Spili
                wrote on last edited by
                #17

                @Hans-van-de-Ven-MRA-Master
                Yes. Auto-update on 😞

                HABVEN aka MrMRA 1 Reply Last reply
                0
                • Spili Spili

                  @Hans-van-de-Ven-MRA-Master
                  Yes. Auto-update on 😞

                  HABVEN aka MrMRA
                  HABVEN aka MrMRA
                  HABVEN aka MrMRA
                  Valued contributor
                  wrote on last edited by
                  #18

                  @Spili

                  Sometimes the auto update fails, please try if you delete the app and reinstall them

                  BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                  Spili 1 Reply Last reply
                  0
                  • HABVEN aka MrMRA HABVEN aka MrMRA

                    @Spili

                    Sometimes the auto update fails, please try if you delete the app and reinstall them

                    Spili
                    Spili
                    Spili
                    wrote on last edited by
                    #19

                    @Hans-van-de-Ven-MRA-Master

                    Of course I did it.
                    Few times.
                    Trying different permissions..

                    No effect 😕
                    No clue what is wrong 😕

                    HABVEN aka MrMRA 1 Reply Last reply
                    0
                    • Spili Spili

                      @Hans-van-de-Ven-MRA-Master

                      Of course I did it.
                      Few times.
                      Trying different permissions..

                      No effect 😕
                      No clue what is wrong 😕

                      HABVEN aka MrMRA
                      HABVEN aka MrMRA
                      HABVEN aka MrMRA
                      Valued contributor
                      wrote on last edited by
                      #20

                      @Spili

                      Cache
                      browser history
                      cookies
                      Delete them all and try again

                      BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                      1 Reply Last reply
                      0
                      • Spili
                        Spili
                        Spili
                        wrote on last edited by Spili
                        #21

                        Guys! 🙂

                        HAVE A SOLUTION! 🙂

                        Well. Maybe not a "solution" but a HALF solution.

                        To be frankly I was quite pissed off for this situation...

                        Could't sleep 😕

                        Last season I used App on my previous Xiaomi Mi9 (android)
                        No problems at all.

                        On my new Xiaomi Mi11 (android) when I used app in this season - problems 😕

                        I put my sim card to my old phone and... Problems...
                        I have installed app on my wife's Huawei P30 - also problems!
                        I have installed app on my daughter's iPhone11 - and it works! No errors!

                        Strange...
                        More strange was when I connected my Mi11 to home wifi and...
                        App works with no errors on both Xiaomi's and Huawei.

                        So problem is ONLY when I use a mobile internet.
                        My Xiaomi an wife's Huawei - we have a T-Mobile operator.
                        My daughter has an Orange as a provider.

                        Well. So T-Mobile has become a suspect one 🙂

                        All our home laptops/PC - we use a Nord VPN for a security.

                        So I have downloaded Nord VPN on my phone.
                        And... Navigation on mobile internet on my Xioami Mi11 when VPN is ON works without any problems!

                        And of course I have made a phone call to T-Mobile and explained them what problem is.
                        They said a T-Mobile "take care" for a users safety and all "suspicious' servers is blocked by T-Mobile.

                        ????WTF???

                        I am quite sure that a MRA Nav do not use a "suspicious" servers.. I hope 😉

                        Guys.
                        Anyone of you maybe using MRA Nav on T-Mobile in other countries?
                        Have such a problems like me?

                        Finally...
                        I have a fully operated app back 🙂
                        All I have to do is run a VPN before I start using it...

                        Thanks a lot for support and help 🙂

                        Stefan Hummelink 1 Reply Last reply
                        0
                        • HABVEN aka MrMRA
                          HABVEN aka MrMRA
                          HABVEN aka MrMRA
                          Valued contributor
                          wrote on last edited by
                          #22

                          @Spili
                          Luckily you found it.👍 Yes, providers also do all kinds of things to improve / secure their software, but often do not take into account what we as users have running on the smartfone for app.

                          BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                          1 Reply Last reply
                          1
                          • Spili Spili

                            Guys! 🙂

                            HAVE A SOLUTION! 🙂

                            Well. Maybe not a "solution" but a HALF solution.

                            To be frankly I was quite pissed off for this situation...

                            Could't sleep 😕

                            Last season I used App on my previous Xiaomi Mi9 (android)
                            No problems at all.

                            On my new Xiaomi Mi11 (android) when I used app in this season - problems 😕

                            I put my sim card to my old phone and... Problems...
                            I have installed app on my wife's Huawei P30 - also problems!
                            I have installed app on my daughter's iPhone11 - and it works! No errors!

                            Strange...
                            More strange was when I connected my Mi11 to home wifi and...
                            App works with no errors on both Xiaomi's and Huawei.

                            So problem is ONLY when I use a mobile internet.
                            My Xiaomi an wife's Huawei - we have a T-Mobile operator.
                            My daughter has an Orange as a provider.

                            Well. So T-Mobile has become a suspect one 🙂

                            All our home laptops/PC - we use a Nord VPN for a security.

                            So I have downloaded Nord VPN on my phone.
                            And... Navigation on mobile internet on my Xioami Mi11 when VPN is ON works without any problems!

                            And of course I have made a phone call to T-Mobile and explained them what problem is.
                            They said a T-Mobile "take care" for a users safety and all "suspicious' servers is blocked by T-Mobile.

                            ????WTF???

                            I am quite sure that a MRA Nav do not use a "suspicious" servers.. I hope 😉

                            Guys.
                            Anyone of you maybe using MRA Nav on T-Mobile in other countries?
                            Have such a problems like me?

                            Finally...
                            I have a fully operated app back 🙂
                            All I have to do is run a VPN before I start using it...

                            Thanks a lot for support and help 🙂

                            Stefan Hummelink
                            Stefan Hummelink
                            Stefan Hummelink
                            Alpha tester
                            wrote on last edited by Stefan Hummelink
                            #23

                            @Spili hmmmm your researched yielded some very interesting results.

                            Surprisingly I have found to have no problems at all on T-Mobile network... I have two sim cards in my phone and switching between both of them (T-Mobile and Vodafone) does not seem to yield different MRA Navigation behaviour. Hmmm. Maybe it's country related?

                            At least you've found a "decent" solution! 😄Happy driving up ahead!

                            Manks bu'j te bange.

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