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MyRoute-app offline

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  • Corjan Meijerink Corjan Meijerink

    Due to a recently discovered global security issue, MyRoute-app has been taken offline temporarily as a precautionary measure.
    We are not the only ones dealing with a situation like this.

    The security of your data is our top priority.

    Together with our security partner, we are working on a solution to bring MyRoute-app back online as quickly as possible.
    We apologize for the inconvenience and thank you for your understanding.

    Our app remains functional. You can still navigate all previously synchronized routes, and driving to a destination will also continue to work. However, features such as generating new routes, deleting routes, switching accounts, and any other functions that require communication with myrouteapp.com are currently unavailable. Any saved track logs will be processed automatically at a later time.

    Albert van den Elsen
    Albert van den Elsen
    Albert van den Elsen
    RouteXpert
    wrote last edited by
    #5

    @Corjan-Meijerink Wijs besluit 👍

    iPhone 15,
    Garmin Zumo XT3
    Carpuride W702 Pro
    Sena 20S EVO headset
    Harley Davidson Road King M8

    1 Reply Last reply
    -1
    • Bull Tahr
      Bull Tahr
      Bull Tahr
      wrote last edited by
      #6

      A curse on those bloody Hackers! Just when I about to get on a plane and need a route at the other end!!!!!

      🎥 YouTube: https://www.youtube.com/@DustyVisorMotorcycles
      🌐 https://linktr.ee/dustyvisor
      📘 Facebook: https://www.facebook.com/dustyvisormotorcycles/
      📷 Instagram: https://www.instagram.com/dustyvisormotorcycles/

      Nick Carthew 1 Reply Last reply
      0
      • Bull Tahr Bull Tahr

        A curse on those bloody Hackers! Just when I about to get on a plane and need a route at the other end!!!!!

        Nick Carthew
        Nick Carthew
        Nick Carthew
        RouteXpert
        wrote last edited by
        #7

        @Bull-Tahr said:

        A curse on those bloody Hackers! Just when I about to get on a plane and need a route at the other end!!!!!

        You can still plan a route in the mobile app if you have offline maps. Open the in-app route planner and away you go. Something to keep you busy on the plane.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox BJ8

        Bull Tahr 1 Reply Last reply
        0
        • Nick Carthew Nick Carthew

          @Bull-Tahr said:

          A curse on those bloody Hackers! Just when I about to get on a plane and need a route at the other end!!!!!

          You can still plan a route in the mobile app if you have offline maps. Open the in-app route planner and away you go. Something to keep you busy on the plane.

          Bull Tahr
          Bull Tahr
          Bull Tahr
          wrote last edited by
          #8

          @Nick-Carthew Unfortunately I did not download this other country. Will keep checking right up till boarding....

          🎥 YouTube: https://www.youtube.com/@DustyVisorMotorcycles
          🌐 https://linktr.ee/dustyvisor
          📘 Facebook: https://www.facebook.com/dustyvisormotorcycles/
          📷 Instagram: https://www.instagram.com/dustyvisormotorcycles/

          Nick Carthew 1 Reply Last reply
          0
          • Bull Tahr Bull Tahr

            @Nick-Carthew Unfortunately I did not download this other country. Will keep checking right up till boarding....

            Nick Carthew
            Nick Carthew
            Nick Carthew
            RouteXpert
            wrote last edited by
            #9

            @Bull-Tahr You should still be able to download offline maps if you have Wi-Fi or a good data signal.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox BJ8

            1 Reply Last reply
            1
            • Rob Kelley
              Rob Kelley
              Rob Kelley
              wrote last edited by
              #10

              How long will it take to get the issue resolved?
              Thanks.

              GSA1250
              HD Street Glide
              XT500 x 2

              1 Reply Last reply
              0
              • Corjan Meijerink
                Corjan Meijerink
                Corjan Meijerink
                Developer
                wrote last edited by
                #11

                The night.
                It's back now 🙂

                Hubert Thoring Neil 22 2 Replies Last reply
                9
                • Reinhard-32
                  Reinhard-32
                  Reinhard-32
                  wrote last edited by
                  #12

                  I think the problem is related to this problem: Critical security flaws have been discovered in the error and memory management of the PHP web scripting language, which could allow malicious code to be executed on millions of web servers worldwide. All versions of PHP released over the past few decades are affected, even the long-obsolete PHP 5. Anyone running a web server using this open-source scripting language should update it as a matter of urgency.

                  Kindly regards
                  Reinhard

                  Montana 700i and Mac

                  1 Reply Last reply
                  0
                  • Corjan Meijerink Corjan Meijerink

                    The night.
                    It's back now 🙂

                    Hubert Thoring
                    Hubert Thoring
                    Hubert Thoring
                    Valued contributor
                    wrote last edited by
                    #13

                    @Corjan-Meijerink sagte:

                    The night.
                    It's back now 🙂

                    Wonderful 👍🍀

                    VG Hubert
                    Beta Test "Next App" dazu die Hardware .
                    iPad 9. Gen iOS 27.0.1/ iPhone 16e iOS 27.0.1/ Navi iPhone Xr iOS 18.7.10 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

                    1 Reply Last reply
                    0
                    • Corjan Meijerink Corjan Meijerink

                      The night.
                      It's back now 🙂

                      Neil 22
                      Neil 22
                      Neil 22
                      wrote last edited by
                      #14

                      @Corjan-Meijerink Great job getting the fix in so quickly.

                      1 Reply Last reply
                      0
                      • Corjan Meijerink Corjan Meijerink

                        Due to a recently discovered global security issue, MyRoute-app has been taken offline temporarily as a precautionary measure.
                        We are not the only ones dealing with a situation like this.

                        The security of your data is our top priority.

                        Together with our security partner, we are working on a solution to bring MyRoute-app back online as quickly as possible.
                        We apologize for the inconvenience and thank you for your understanding.

                        Our app remains functional. You can still navigate all previously synchronized routes, and driving to a destination will also continue to work. However, features such as generating new routes, deleting routes, switching accounts, and any other functions that require communication with myrouteapp.com are currently unavailable. Any saved track logs will be processed automatically at a later time.

                        BlauweFJR
                        BlauweFJR
                        BlauweFJR
                        wrote last edited by
                        #15

                        @Corjan-Meijerink
                        Hallo Corjan.
                        Als ik mijn routes wil openen kom ik automatisch op deze pagina terecht (forum.myrouteapp.com/topic/11924/myroute-app-offline).
                        Is dit het gevolg van de storing?
                        Kunnen jullie mij vertellen hoe ik weer bij mijn routes kan komen, dit is alleen maar op mijn PC niet op mijn telefoon of tablet.
                        Ik hoor graag van jullie.
                        MVG henk

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