Account blocking issue
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@b0hd1, the problem with that is that it opens the possibility of "self-managing" many devices. @brian-mcg is quite right in his assessment of devices per month...
@Con-Hennekens I think you've misunderstood the concept. There's no need to open anything extra. Just like I log into my account via the web for other things, from here I could see, once the account is blocked (using the same criteria as before), which teams I have registered, and delete the ones I need to reactivate it myself. This would save the staff time and effort. In Spain, there's a saying: "Give them the fishing rod, not the fish, or they'll never be self-sufficient."
Creator and administrator of the largest MRA groups.
- https://t.me/MRa_by_b0hd1
- https://www.myrouteapp.com/group/messages/7007
- YouTube: @demco17
- Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
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@Con-Hennekens I think you've misunderstood the concept. There's no need to open anything extra. Just like I log into my account via the web for other things, from here I could see, once the account is blocked (using the same criteria as before), which teams I have registered, and delete the ones I need to reactivate it myself. This would save the staff time and effort. In Spain, there's a saying: "Give them the fishing rod, not the fish, or they'll never be self-sufficient."
@b0hd1, no I am not missing the concept. I do understand your wish, but fact is that HERE charges licenses per device per month. If you give people "self maintenance" they can use more devices each month then paid for. It is not about simultaneous use, it is about devices per month. We have a saying in the Netherlands too: "If you give someone a stick, he will find a reason to hit you with it"
I am not saying nothing is possible though. But I do understand the reasoning. I think the current state of the limitations also is a bit of experiment, to see how bad the abuse is. Other measures will likely follow, like an upgrade of the subscription though a webshop. Your and other people their input will be used for possible improvement. MRA already showed the care about their customers
I am just an enthusiastic MRA user, and hope you will be one too!
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@b0hd1, no I am not missing the concept. I do understand your wish, but fact is that HERE charges licenses per device per month. If you give people "self maintenance" they can use more devices each month then paid for. It is not about simultaneous use, it is about devices per month. We have a saying in the Netherlands too: "If you give someone a stick, he will find a reason to hit you with it"
I am not saying nothing is possible though. But I do understand the reasoning. I think the current state of the limitations also is a bit of experiment, to see how bad the abuse is. Other measures will likely follow, like an upgrade of the subscription though a webshop. Your and other people their input will be used for possible improvement. MRA already showed the care about their customers
@Con-Hennekens Well, licenses are limited per month. I don't see the problem. I'm just saying we shouldn't have to depend on staff to delete teams. I insist on the concept: maintain ALL current limitations. Give the user the management of OCCASIONAL TASKS.
Creator and administrator of the largest MRA groups.
- https://t.me/MRa_by_b0hd1
- https://www.myrouteapp.com/group/messages/7007
- YouTube: @demco17
- Ex-routexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer.
-
@Con-Hennekens Well, licenses are limited per month. I don't see the problem. I'm just saying we shouldn't have to depend on staff to delete teams. I insist on the concept: maintain ALL current limitations. Give the user the management of OCCASIONAL TASKS.
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