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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Andriesundefined Andries

    @peter-zehentreiter just back from a 5 day trip in france. Have to mention i did 2 week ago update to 5.2.0-474 and first day everthing working nice for a 10h trip.

    Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #68

    @Andries You said everything was fine on the first day – how were the other days?

    Did you use online or offline navigation?

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    Wunderlich USB Ladebox mit Quadlock
    Pixel 9 "online"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    1 Reply Last reply
    0
    • Andriesundefined Offline
      Andriesundefined Offline
      Andries
      wrote last edited by
      #69

      @peter-zehentreiter
      I have the Nor7E for about couple of mounths and this is a great device!! Coming from a chigee AOI6 and it's a huge improvement.

      2 weeks ago i did the update to 5.2.0 and did not experience any troubles on a trip for 6h.
      This week a went on a 5 day trip to france and for day 1 everything was working properly.
      Day 2 the problems starting to appear. After 1h riding i seen the lag on the navigation.

      If i touch the screen it doesn't respond directly. I had to wait and then i could move the map. Same if you wan to press an icon you had wait for 2s.
      Temperatur was 32°C outside.

      A friend of my was driving with iphone 15 pro max with chigee AOI6 mention the same problem but even worse!
      The first thing that i thought was the high temperature sow i ask my friend if he could put his phone in his jacket so it can cool down. For him this was the solution.
      The only thing that i could do is make GPX and used the DMD app that is installed on the Nor7E.
      The DMD app worked flawlessly and smooth in combination with the Silverfox C1.

      Today I am trying in my office the MRA navigation and there is lag when i move the map or zoom in/out.

      Please let me know how it works for you.

      Regards
      Andries

      Peter Zehentreiterundefined 1 Reply Last reply
      0
      • Andriesundefined Andries

        @peter-zehentreiter
        I have the Nor7E for about couple of mounths and this is a great device!! Coming from a chigee AOI6 and it's a huge improvement.

        2 weeks ago i did the update to 5.2.0 and did not experience any troubles on a trip for 6h.
        This week a went on a 5 day trip to france and for day 1 everything was working properly.
        Day 2 the problems starting to appear. After 1h riding i seen the lag on the navigation.

        If i touch the screen it doesn't respond directly. I had to wait and then i could move the map. Same if you wan to press an icon you had wait for 2s.
        Temperatur was 32°C outside.

        A friend of my was driving with iphone 15 pro max with chigee AOI6 mention the same problem but even worse!
        The first thing that i thought was the high temperature sow i ask my friend if he could put his phone in his jacket so it can cool down. For him this was the solution.
        The only thing that i could do is make GPX and used the DMD app that is installed on the Nor7E.
        The DMD app worked flawlessly and smooth in combination with the Silverfox C1.

        Today I am trying in my office the MRA navigation and there is lag when i move the map or zoom in/out.

        Please let me know how it works for you.

        Regards
        Andries

        Peter Zehentreiterundefined Offline
        Peter Zehentreiterundefined Offline
        Peter Zehentreiter
        wrote last edited by
        #70

        @Andries Thanks for your detailed report.

        At least you didn’t experience any navigation dropouts, which I find quite remarkable.

        My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

        Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

        BMW R 1250 GS
        MRA Navigation & SilverFox C1 Controller
        BMW Connected Ride Cradle
        Wunderlich USB Ladebox mit Quadlock
        Pixel 9 "online"
        SPC Universal mount
        Motorola Edge 40 "offline"
        Sena SLR 3
        Sena 50 R

        Andriesundefined 1 Reply Last reply
        1
        • Peter Zehentreiterundefined Peter Zehentreiter

          @Andries Thanks for your detailed report.

          At least you didn’t experience any navigation dropouts, which I find quite remarkable.

          My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

          Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

          Andriesundefined Offline
          Andriesundefined Offline
          Andries
          wrote last edited by
          #71

          @Peter-Zehentreiter said:

          Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

          i have connect it via bluetooth.
          Don't forget to change the setting to F1 and not F2 for MRA.
          The controller in combination with DMD2 works beter and is configurable.

          Peter Zehentreiterundefined 1 Reply Last reply
          0
          • Roland Busenhartundefined Offline
            Roland Busenhartundefined Offline
            Roland Busenhart
            wrote last edited by
            #72

            Today I navigated 500 km in just under 6 hours from the Kassel area back home—a total of 3 crashes: the first after about 1 hour and 15 minutes, the second after about 2.5 hours, and the last one just before reaching my destination. The app closed on my phone, but after reopening it, I was able to continue navigating. Once again, the track log couldn’t be saved. Sent the log files to support this evening.

            Using MRA on
            BMW R1300GSA with Carpuride CarPlay
            Ducati Monster 937+
            Honda X-ADV750
            VW Golf R with CarPlay
            VW Crafter/Eribacar600 with Carplay

            1 Reply Last reply
            0
            • Andriesundefined Andries

              @Peter-Zehentreiter said:

              Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

              i have connect it via bluetooth.
              Don't forget to change the setting to F1 and not F2 for MRA.
              The controller in combination with DMD2 works beter and is configurable.

              Peter Zehentreiterundefined Offline
              Peter Zehentreiterundefined Offline
              Peter Zehentreiter
              wrote last edited by
              #73

              @Andries said:

              Don't forget to change the setting to F1 and not F2 for MRA.

              Are you sure?
              Right now my C1 is set to F2 and is working just perfect.

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              BMW Connected Ride Cradle
              Wunderlich USB Ladebox mit Quadlock
              Pixel 9 "online"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              Andriesundefined 1 Reply Last reply
              0
              • Peter Zehentreiterundefined Peter Zehentreiter

                @Andries said:

                Don't forget to change the setting to F1 and not F2 for MRA.

                Are you sure?
                Right now my C1 is set to F2 and is working just perfect.

                Andriesundefined Offline
                Andriesundefined Offline
                Andries
                wrote last edited by
                #74

                @Peter-Zehentreiter said:

                @Andries said:

                Don't forget to change the setting to F1 and not F2 for MRA.

                Are you sure?
                Right now my C1 is set to F2 and is working just perfect.

                sorry...
                F1 is for the use with DMD navigation... Think the heat is getting me...

                Peter Zehentreiterundefined 2 Replies Last reply
                0
                • Andriesundefined Andries

                  @Peter-Zehentreiter said:

                  @Andries said:

                  Don't forget to change the setting to F1 and not F2 for MRA.

                  Are you sure?
                  Right now my C1 is set to F2 and is working just perfect.

                  sorry...
                  F1 is for the use with DMD navigation... Think the heat is getting me...

                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiter
                  wrote last edited by
                  #75

                  @Andries All right then...
                  I’ve got it...
                  It’s too hot here for motorcycling too.

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  BMW Connected Ride Cradle
                  Wunderlich USB Ladebox mit Quadlock
                  Pixel 9 "online"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

                  1 Reply Last reply
                  0
                  • Andriesundefined Andries

                    @Peter-Zehentreiter said:

                    @Andries said:

                    Don't forget to change the setting to F1 and not F2 for MRA.

                    Are you sure?
                    Right now my C1 is set to F2 and is working just perfect.

                    sorry...
                    F1 is for the use with DMD navigation... Think the heat is getting me...

                    Peter Zehentreiterundefined Offline
                    Peter Zehentreiterundefined Offline
                    Peter Zehentreiter
                    wrote last edited by
                    #76

                    @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                    In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                    If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                    BMW R 1250 GS
                    MRA Navigation & SilverFox C1 Controller
                    BMW Connected Ride Cradle
                    Wunderlich USB Ladebox mit Quadlock
                    Pixel 9 "online"
                    SPC Universal mount
                    Motorola Edge 40 "offline"
                    Sena SLR 3
                    Sena 50 R

                    Andriesundefined 1 Reply Last reply
                    0
                    • Peter Zehentreiterundefined Peter Zehentreiter

                      @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                      In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                      If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                      Andriesundefined Offline
                      Andriesundefined Offline
                      Andries
                      wrote last edited by
                      #77

                      @Peter-Zehentreiter said:

                      @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                      In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                      If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                      Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
                      If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

                      Peter Zehentreiterundefined 1 Reply Last reply
                      1
                      • Andriesundefined Andries

                        @Peter-Zehentreiter said:

                        @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                        In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                        If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                        Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
                        If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiter
                        wrote last edited by
                        #78

                        @Andries Thank you for your confirmation.

                        I received the NOR7E yesterday and have already installed and set everything up.

                        The Bluetooth connection to the C1 is also set up.
                        F2 works with MRA
                        F1 works with DMD 2

                        I just need to look into the commands for DMD 2 in more detail, as some of the actions are different here compared to MRA

                        BMW R 1250 GS
                        MRA Navigation & SilverFox C1 Controller
                        BMW Connected Ride Cradle
                        Wunderlich USB Ladebox mit Quadlock
                        Pixel 9 "online"
                        SPC Universal mount
                        Motorola Edge 40 "offline"
                        Sena SLR 3
                        Sena 50 R

                        1 Reply Last reply
                        0

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