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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #61

    My DMD-NOR7E is being delivered tomorrow 😀

    Then I’ll test straight away to see if the crashes might be down to the hardware.

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    DMD-NOR7E 7"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    Marinus van Deudekomundefined Aiello antoninoundefined 2 Replies Last reply
    1
    • Roland Busenhartundefined Offline
      Roland Busenhartundefined Offline
      Roland Busenhart
      wrote last edited by
      #62

      Today: 340 km in just under 6 hours from Hamburg to Eschwege, near Kassel—many sections of the route required frequent navigation instructions (very less highway, mostly country roads). Everything went smoothly; the track log could be saved.

      Using MRA on
      BMW R1300GSA with Carpuride CarPlay
      Ducati Monster 937+
      Honda X-ADV750
      VW Golf R with CarPlay
      VW Crafter/Eribacar600 with Carplay

      1 Reply Last reply
      1
      • Peter Zehentreiterundefined Peter Zehentreiter

        My DMD-NOR7E is being delivered tomorrow 😀

        Then I’ll test straight away to see if the crashes might be down to the hardware.

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        RouteXpert
        wrote last edited by
        #63

        @Peter-Zehentreiter good luck with your new device.

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT sold
        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

        Peter Zehentreiterundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Marinus van Deudekom

          @Peter-Zehentreiter good luck with your new device.

          Peter Zehentreiterundefined Offline
          Peter Zehentreiterundefined Offline
          Peter Zehentreiter
          wrote last edited by
          #64

          @Marinus-van-Deudekom Thank you

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          DMD-NOR7E 7"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

          1 Reply Last reply
          0
          • Peter Zehentreiterundefined Peter Zehentreiter

            My DMD-NOR7E is being delivered tomorrow 😀

            Then I’ll test straight away to see if the crashes might be down to the hardware.

            Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by
            #65

            @Peter-Zehentreiter If it were the hardware's fault, we should all change devices...🤦🏼‍♂️

            Peter Zehentreiterundefined 1 Reply Last reply
            0
            • Aiello antoninoundefined Aiello antonino

              @Peter-Zehentreiter If it were the hardware's fault, we should all change devices...🤦🏼‍♂️

              Peter Zehentreiterundefined Offline
              Peter Zehentreiterundefined Offline
              Peter Zehentreiter
              wrote last edited by
              #66

              @Aiello-antonino ✌️😎

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              DMD-NOR7E 7"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              1 Reply Last reply
              0
              • Andriesundefined Offline
                Andriesundefined Offline
                Andries
                wrote last edited by
                #67

                @peter-zehentreiter just back from a 5 day trip in france. Have to mention i did 2 week ago update to 5.2.0-474 and first day everthing working nice for a 10h trip.

                Peter Zehentreiterundefined 1 Reply Last reply
                0
                • Andriesundefined Andries

                  @peter-zehentreiter just back from a 5 day trip in france. Have to mention i did 2 week ago update to 5.2.0-474 and first day everthing working nice for a 10h trip.

                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiter
                  wrote last edited by
                  #68

                  @Andries You said everything was fine on the first day – how were the other days?

                  Did you use online or offline navigation?

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  DMD-NOR7E 7"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

                  1 Reply Last reply
                  0
                  • Andriesundefined Offline
                    Andriesundefined Offline
                    Andries
                    wrote last edited by
                    #69

                    @peter-zehentreiter
                    I have the Nor7E for about couple of mounths and this is a great device!! Coming from a chigee AOI6 and it's a huge improvement.

                    2 weeks ago i did the update to 5.2.0 and did not experience any troubles on a trip for 6h.
                    This week a went on a 5 day trip to france and for day 1 everything was working properly.
                    Day 2 the problems starting to appear. After 1h riding i seen the lag on the navigation.

                    If i touch the screen it doesn't respond directly. I had to wait and then i could move the map. Same if you wan to press an icon you had wait for 2s.
                    Temperatur was 32°C outside.

                    A friend of my was driving with iphone 15 pro max with chigee AOI6 mention the same problem but even worse!
                    The first thing that i thought was the high temperature sow i ask my friend if he could put his phone in his jacket so it can cool down. For him this was the solution.
                    The only thing that i could do is make GPX and used the DMD app that is installed on the Nor7E.
                    The DMD app worked flawlessly and smooth in combination with the Silverfox C1.

                    Today I am trying in my office the MRA navigation and there is lag when i move the map or zoom in/out.

                    Please let me know how it works for you.

                    Regards
                    Andries

                    Peter Zehentreiterundefined 1 Reply Last reply
                    0
                    • Andriesundefined Andries

                      @peter-zehentreiter
                      I have the Nor7E for about couple of mounths and this is a great device!! Coming from a chigee AOI6 and it's a huge improvement.

                      2 weeks ago i did the update to 5.2.0 and did not experience any troubles on a trip for 6h.
                      This week a went on a 5 day trip to france and for day 1 everything was working properly.
                      Day 2 the problems starting to appear. After 1h riding i seen the lag on the navigation.

                      If i touch the screen it doesn't respond directly. I had to wait and then i could move the map. Same if you wan to press an icon you had wait for 2s.
                      Temperatur was 32°C outside.

                      A friend of my was driving with iphone 15 pro max with chigee AOI6 mention the same problem but even worse!
                      The first thing that i thought was the high temperature sow i ask my friend if he could put his phone in his jacket so it can cool down. For him this was the solution.
                      The only thing that i could do is make GPX and used the DMD app that is installed on the Nor7E.
                      The DMD app worked flawlessly and smooth in combination with the Silverfox C1.

                      Today I am trying in my office the MRA navigation and there is lag when i move the map or zoom in/out.

                      Please let me know how it works for you.

                      Regards
                      Andries

                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiter
                      wrote last edited by
                      #70

                      @Andries Thanks for your detailed report.

                      At least you didn’t experience any navigation dropouts, which I find quite remarkable.

                      My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

                      Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      DMD-NOR7E 7"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      Andriesundefined 1 Reply Last reply
                      1
                      • Peter Zehentreiterundefined Peter Zehentreiter

                        @Andries Thanks for your detailed report.

                        At least you didn’t experience any navigation dropouts, which I find quite remarkable.

                        My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

                        Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

                        Andriesundefined Offline
                        Andriesundefined Offline
                        Andries
                        wrote last edited by
                        #71

                        @Peter-Zehentreiter said:

                        Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

                        i have connect it via bluetooth.
                        Don't forget to change the setting to F1 and not F2 for MRA.
                        The controller in combination with DMD2 works beter and is configurable.

                        Peter Zehentreiterundefined 1 Reply Last reply
                        0
                        • Roland Busenhartundefined Offline
                          Roland Busenhartundefined Offline
                          Roland Busenhart
                          wrote last edited by
                          #72

                          Today I navigated 500 km in just under 6 hours from the Kassel area back home—a total of 3 crashes: the first after about 1 hour and 15 minutes, the second after about 2.5 hours, and the last one just before reaching my destination. The app closed on my phone, but after reopening it, I was able to continue navigating. Once again, the track log couldn’t be saved. Sent the log files to support this evening.

                          Using MRA on
                          BMW R1300GSA with Carpuride CarPlay
                          Ducati Monster 937+
                          Honda X-ADV750
                          VW Golf R with CarPlay
                          VW Crafter/Eribacar600 with Carplay

                          1 Reply Last reply
                          0
                          • Andriesundefined Andries

                            @Peter-Zehentreiter said:

                            Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

                            i have connect it via bluetooth.
                            Don't forget to change the setting to F1 and not F2 for MRA.
                            The controller in combination with DMD2 works beter and is configurable.

                            Peter Zehentreiterundefined Offline
                            Peter Zehentreiterundefined Offline
                            Peter Zehentreiter
                            wrote last edited by
                            #73

                            @Andries said:

                            Don't forget to change the setting to F1 and not F2 for MRA.

                            Are you sure?
                            Right now my C1 is set to F2 and is working just perfect.

                            BMW R 1250 GS
                            MRA Navigation & SilverFox C1 Controller
                            DMD-NOR7E 7"
                            SPC Universal mount
                            Motorola Edge 40 "offline"
                            Sena SLR 3
                            Sena 50 R

                            Andriesundefined 1 Reply Last reply
                            0
                            • Peter Zehentreiterundefined Peter Zehentreiter

                              @Andries said:

                              Don't forget to change the setting to F1 and not F2 for MRA.

                              Are you sure?
                              Right now my C1 is set to F2 and is working just perfect.

                              Andriesundefined Offline
                              Andriesundefined Offline
                              Andries
                              wrote last edited by
                              #74

                              @Peter-Zehentreiter said:

                              @Andries said:

                              Don't forget to change the setting to F1 and not F2 for MRA.

                              Are you sure?
                              Right now my C1 is set to F2 and is working just perfect.

                              sorry...
                              F1 is for the use with DMD navigation... Think the heat is getting me...

                              Peter Zehentreiterundefined 2 Replies Last reply
                              0
                              • Andriesundefined Andries

                                @Peter-Zehentreiter said:

                                @Andries said:

                                Don't forget to change the setting to F1 and not F2 for MRA.

                                Are you sure?
                                Right now my C1 is set to F2 and is working just perfect.

                                sorry...
                                F1 is for the use with DMD navigation... Think the heat is getting me...

                                Peter Zehentreiterundefined Offline
                                Peter Zehentreiterundefined Offline
                                Peter Zehentreiter
                                wrote last edited by
                                #75

                                @Andries All right then...
                                I’ve got it...
                                It’s too hot here for motorcycling too.

                                BMW R 1250 GS
                                MRA Navigation & SilverFox C1 Controller
                                DMD-NOR7E 7"
                                SPC Universal mount
                                Motorola Edge 40 "offline"
                                Sena SLR 3
                                Sena 50 R

                                1 Reply Last reply
                                0
                                • Andriesundefined Andries

                                  @Peter-Zehentreiter said:

                                  @Andries said:

                                  Don't forget to change the setting to F1 and not F2 for MRA.

                                  Are you sure?
                                  Right now my C1 is set to F2 and is working just perfect.

                                  sorry...
                                  F1 is for the use with DMD navigation... Think the heat is getting me...

                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiter
                                  wrote last edited by
                                  #76

                                  @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                                  In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                                  If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  DMD-NOR7E 7"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  Andriesundefined 1 Reply Last reply
                                  0
                                  • Peter Zehentreiterundefined Peter Zehentreiter

                                    @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                                    In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                                    If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                                    Andriesundefined Offline
                                    Andriesundefined Offline
                                    Andries
                                    wrote last edited by
                                    #77

                                    @Peter-Zehentreiter said:

                                    @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                                    In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                                    If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                                    Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
                                    If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

                                    Peter Zehentreiterundefined 1 Reply Last reply
                                    1
                                    • Andriesundefined Andries

                                      @Peter-Zehentreiter said:

                                      @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                                      In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                                      If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                                      Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
                                      If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

                                      Peter Zehentreiterundefined Offline
                                      Peter Zehentreiterundefined Offline
                                      Peter Zehentreiter
                                      wrote last edited by
                                      #78

                                      @Andries Thank you for your confirmation.

                                      I received the NOR7E yesterday and have already installed and set everything up.

                                      The Bluetooth connection to the C1 is also set up.
                                      F2 works with MRA
                                      F1 works with DMD 2

                                      I just need to look into the commands for DMD 2 in more detail, as some of the actions are different here compared to MRA

                                      BMW R 1250 GS
                                      MRA Navigation & SilverFox C1 Controller
                                      DMD-NOR7E 7"
                                      SPC Universal mount
                                      Motorola Edge 40 "offline"
                                      Sena SLR 3
                                      Sena 50 R

                                      1 Reply Last reply
                                      0
                                      • Massimo Cardoneundefined Offline
                                        Massimo Cardoneundefined Offline
                                        Massimo Cardone
                                        wrote last edited by
                                        #79

                                        I check the Play Store every day, hoping to see an update for MRA, because on Wednesday morning we’re setting off on the Routes des Grandes Alpes, and if the app keeps crashing – as it has done so far – it won’t be any fun and I’ll be annoyed.

                                        And it won’t just be me who’ll be annoyed, but also my four friends, who all use MRA too. Oh well, we’ll see – as they say, hope dies last.

                                        Peter Zehentreiterundefined 1 Reply Last reply
                                        0
                                        • Massimo Cardoneundefined Massimo Cardone

                                          I check the Play Store every day, hoping to see an update for MRA, because on Wednesday morning we’re setting off on the Routes des Grandes Alpes, and if the app keeps crashing – as it has done so far – it won’t be any fun and I’ll be annoyed.

                                          And it won’t just be me who’ll be annoyed, but also my four friends, who all use MRA too. Oh well, we’ll see – as they say, hope dies last.

                                          Peter Zehentreiterundefined Offline
                                          Peter Zehentreiterundefined Offline
                                          Peter Zehentreiter
                                          wrote last edited by
                                          #80

                                          @Massimo-Cardone Hi Massimo,
                                          Please try to drive completely offline, whilst there’s no guarantee, personally, I’ve had fewer problems – or, to be precise, no problems at all – when driving offline so far.

                                          You’ll need to manually bypass any roadblocks, but apart from that, this setting has caused me the least trouble so far.

                                          Enjoy your trip.

                                          BMW R 1250 GS
                                          MRA Navigation & SilverFox C1 Controller
                                          DMD-NOR7E 7"
                                          SPC Universal mount
                                          Motorola Edge 40 "offline"
                                          Sena SLR 3
                                          Sena 50 R

                                          1 Reply Last reply
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