Issues since the 5.1.0-462 update / Crashes and lag

[Peter Zehentreiter]

As promised, here is the report for Day 1

Set off at 08:30 in the rain and 11 degrees
Arrived at 18:00 in sunshine and 25 degrees
No track was recorded.

My Android basically worked without any problems all day.

I only had the following problem once... Waypoint 12 was shown as the next destination in the top right-hand corner of the screen, but I was already at waypoint 20. The navigation system therefore kept trying to send me back.
I couldn’t skip this waypoint... the app did not accept the relevant commands.
However, the cursor was always at my current position.

I then closed the app and restarted it... the rest of the day went smoothly.

My colleague’s Android device, however, had the following problem.
After a stop, the cursor remained at that position and would not move.
The voice instructions continued to be given, however.

My colleagues using iOS, however, were less happy.
The following problem occurred on two different iOS devices.
During navigation, the screen turned white several times a day and the navigation stopped working.
Navigation could only be resumed by closing the app and restarting the route.

[Roland Busenhart]

On June 5, navigated for 6.5 hours and 520 km without any issues.
Today, June 6, navigated for 10 hours and 870 km, with 3 crashes after approximately 3, 3.5, and 6 hours. A restart was possible each time, but after the last crash, the map was no longer displayed on CarPlay. Another issue was constant zooming in and out on the map in CarPlay.

[Peter Zehentreiter]

Here is the report for Day 2 of our South Tyrol tour.

Start: 08:19
Arrival: 18:00

We followed a planned route until 15:00

From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

The track was not recorded on any of the devices.

Dry weather, temperatures ranging from 15°C to 24°C.

1x iOS offline: no issues or problems encountered

1x iOS online: no problems

2x Android: no problems whatsoever

[Marinus van Deudekom]

@Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

[Peter Zehentreiter]

@Marinus-van-Deudekom I suppose I didn't make myself quite clear...
Track recording wasn't activated!

[MarcM]

Same for me, since 23/05 after latest update and also region Lake Como/Lake Garda ….

[Marinus van Deudekom]

@Peter-Zehentreiter so it worked ok

[M. Schrijver]

I read the first post and can say and i had roughly the same experience right after the update to 5.1 beta. Did check some settings and did the update to final 5.1 (came pretty quick after the beta). With the final 5.1 i had no problems. Navigate a few days without any issues.

[Peter Zehentreiter]

Day 3 of our South Tyrol tour

Departure 08:15
Return 16:45

Android Pixel
At 14:00, the cursor on the Pixel 9 drifted 2 cm away from the blue line.

Pausing and resuming navigation fixed this issue; otherwise, it worked without any problems all day.

Android Samsung A52 navigated without any issues all day.

iPhone 15
Around 14:00 the screen went white, but after about 1 minute, navigation was working again.

Once during the day, navigation stopped automatically, and a prompt appeared asking to ‘Continue navigation’ or ‘Stop’.

Pressing ‘Continue’ restored navigation.

The iPhone 2 navigated offline all day without any issues.

[Aiello antonino]

I had the same problem with CarPlay on my green journey, the app closed at least 1-2 times in a day, the apps screen appeared from CarPlay, I had to reopen MRA and it asked me if I wanted to navigate the route that had just closed, this happened at least 2 days out of 5, I also sent the log file to support because I had already reported the problem a few days earlier, they replied that they had happened again to send the log file immediately, so I did, but no one contacted me again... iPhone 16 plus but with iOS 18, I decided not to update to the latest iOS because in my opinion it is only creating problems... especially on my iPad, but given what has been written, I think it absolutely does not depend on iOS 18 or 26...

[Massimo Cardone]

Hello everyone

There have been quite a few posts from people experiencing similar or identical problems. It must inevitably be an issue with the new update. I hate to repeat myself, but if three friends are out together, all have the new update, and from that point on all three have experienced crashes, tracklogs not being recorded, and severe stuttering, then that’s no longer a coincidence.

And it’s worth mentioning that we have different mobile phones. It’s just like with other operating systems, such as Windows. You install an update from Microsoft and some people have problems whilst others don’t. It seems that’s the case with MyRouteapp too.

I really had absolutely no problems before the update, or at least I can’t remember when I did.

The next update is due to be released around 18 June. Let’s hope that solves the problems.

Kind regards,

Massimo

Translated with DeepL.com (free version)