My Devices list has issues
-
Hi ,
When I list my devices, there is now a few bugs/issues.
Cannot remove a device that has been logged off.
I made a mistake and used a second tablet and got the "You can only use 2 devices" error. I listed the device to remove my second tablet and it is present and marked Logged Off. There is no button to remove.I had to "log out" my wife's device to use my main tablet.
I then logged in using my wife's device and it worked.
I then list the devices, I still see my second tablet as logged off even thought I have now removed the software to not have that issue again.
So, I still have 3 devices... 2 active.. and 1 logged off...
How can this be updated?
Cheers!
-
Its happened also here, log-out for every device and restart!
-
Hi @andre-trudeau I had something similar, I sent a support ticket and the issue was resolved quite quickly.
-
i made support ticket and it is solved for me by support.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login-
718173
-
011477
-
027620
-
029
-
0214
-
0860
-
013341
-
04167
