Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. My Devices list has issues

My Devices list has issues

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
4 Posts 4 Posters 103 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Andre Trudeauundefined Offline
    Andre Trudeauundefined Offline
    Andre Trudeau
    wrote last edited by
    #1

    Hi ,

    When I list my devices, there is now a few bugs/issues.

    Cannot remove a device that has been logged off.
    I made a mistake and used a second tablet and got the "You can only use 2 devices" error. I listed the device to remove my second tablet and it is present and marked Logged Off. There is no button to remove.

    I had to "log out" my wife's device to use my main tablet.

    I then logged in using my wife's device and it worked.

    I then list the devices, I still see my second tablet as logged off even thought I have now removed the software to not have that issue again.

    So, I still have 3 devices... 2 active.. and 1 logged off...

    How can this be updated?

    Cheers!

    1 Reply Last reply
    0
    • AWDC LAOundefined Offline
      AWDC LAOundefined Offline
      AWDC LAO
      wrote last edited by
      #2

      Its happened also here, log-out for every device and restart!

      R1300GS Adv BlackPanther BMW, Apple MacBook Pro M4, Carpe Iter V4c, ervaring met TTR550, ZumoXT2 & iPhone 12 pro max.

      1 Reply Last reply
      0
      • paul69undefined Offline
        paul69undefined Offline
        paul69
        wrote last edited by
        #3

        Hi @andre-trudeau I had something similar, I sent a support ticket and the issue was resolved quite quickly.

        to achieve, we must first attempt ✌️
        K1600 GTL
        Oukitel RT3
        iPhone 13 Pro, carpuride 702b

        1 Reply Last reply
        0
        • Bouke Entundefined Offline
          Bouke Entundefined Offline
          Bouke Ent
          wrote last edited by
          #4

          i made support ticket and it is solved for me by support.

          1 Reply Last reply
          0

          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

          With your input, this post could be even better 💗

          Register Login
          Reply
          • Reply as topic
          Log in to reply
          • Oldest to Newest
          • Newest to Oldest
          • Most Votes


          ACTIVE USERS
          Bouke Entundefined
          Bouke Ent
          AWDC LAOundefined
          AWDC LAO
          Andre Trudeauundefined
          Andre Trudeau
          paul69undefined
          paul69
          POPULAR TOPICS
          • iPhone wordt veel te heet tijdens navigeren
            AWDC LAOundefined
            AWDC LAO
            1
            30
            620

          • Navigation arrow still not stable
            Corjan Meijerinkundefined
            Corjan Meijerink
            1
            8
            137

          • V5.1.0 - 462 New altitude/heading shows incorrect Data
            Jörgenundefined
            Jörgen
            0
            8
            89

          • Seasonal closures affect not only seasonal road closures (mountain passes and the like) but also closures due to roadworks. This is why the route takes you through the closure even during planning, even though Here is actually aware of it.
            Herman Veldhuizenundefined
            Herman Veldhuizen
            3
            8
            155

          • Best way to set my Garmin Zumo XT to play well with the MRA?
            white.mouseundefined
            white.mouse
            0
            6
            43

          • Being instructed to turn off at each next Junction
            John B 1undefined
            John B 1
            0
            6
            86

          • Live Map Updates
            Marinus van Deudekomundefined
            Marinus van Deudekom
            0
            5
            62

          • Km to miles
            richtea999undefined
            richtea999
            1
            5
            92

          MY GROUPS
          • Login

          • Login or register to search.
          • First post
            Last post
          0
          • Categories
          • Recent
          • Popular
          • Support
          • MyRoute-app