App behaviour when in offline mode at a construction site

[Con Hennekens]

@Peter-Zehentreiter said in App behaviour when in offline mode at a construction site:

due to some outdated traffic updates from Here, I’m sometimes receiving information I don’t actually want.

You can also simply disable all traffic options in your settings - functional tab if you don't want that info.

[Peter Zehentreiter]

@Con-Hennekens said in App behaviour when in offline mode at a construction site:

You can also simply disable all traffic options in your settings - functional tab if you don't want that info.

Hi Con, I’m not sure if this setting will solve my problem?

A week ago on Sunday, I wanted to drive this route, but the problem started at the spot I’ve marked in red: the app refused to let me continue, or rather, kept telling me to turn back because the route was supposedly closed.

Ultimately, according to the app’s instructions, I was supposed to drive via Cortina d’Ampezzo, even though the roadworks had already finished.

I’ve just disabled all traffic settings in the app and started the route; the closure still appears on the map, and I don’t think the app will ignore the closure at that point because of that.

It may well be that I no longer receive any information, but the route through the roadworks will still be blocked.

I am therefore looking for a practical solution to this problem.

https://www.myrouteapp.com/de/social/route/13124967?mode=share

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[Con Hennekens]

@Peter-Zehentreiter, Ah yes... We were discussing a similar thing yesterday amongst Alpha Testers. My theory is that some longer roadblocks are being registered in the map itself instead of through traffic info. A bit like seasonal closures, but I cannot get confirmation. Is the closure not relevant anymore? Try to update your maps and see what happens. Please report back, thanks!

[Peter Zehentreiter]

@Con-Hennekens said in App behaviour when in offline mode at a construction site:

Try to update your maps and see what happens

You mean the offline maps?

[Con Hennekens]

@Peter-Zehentreiter, yep

[Peter Zehentreiter]

@Con-Hennekens I’ve updated the maps; I think it’s now version 2.18.

The glitch was practically gone by last week.

Attached are 4 screenshots…
1x Route with online traffic information enabled
1x Route with offline traffic information disabled
1x Track with online traffic information enabled
1x Track with offline traffic information disabled

[Con Hennekens]

@Peter-Zehentreiter, It is clear that the closure in your case is still there after updating. We have another example at hand where the closure indeed disappeared after a map upgrade. That seems to support my theory that closures sometimes are in the map data instead of the traffic info.

[Brian McG]

Hi @Peter-Zehentreiter is the shared route "Marostica_Lienz" just an example to illustrate the issue or is this the route you plan to use?

This error maybe because for this route the avoidance "Highways" is enabled

the aviodance maybe limiting the options that the routing calculation can use when trying to recalculate around the construction