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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Thomas Neumeyer

    I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #78

    @Thomas-Neumeyer said:

    The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

    I experienced exactly this last weekend. I cannot say it was temperature but it was hot. What is says above matches exactly my experience. Swipe-closing the app did not help, rebooting the phone did. Probably a force-close from the Android Apps menu would have solved it to. For me, this is the only resembling experience I had during a 4 day ride. I blame the phone... 😉

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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    • Marinus van Deudekomundefined Marinus van Deudekom

      What does Ulefone say.
      If they dont offer a solution mabey MRA support van help out via a ticket

      Thomas Neumeyerundefined Online
      Thomas Neumeyerundefined Online
      Thomas Neumeyer
      wrote last edited by
      #79

      @Marinus-van-Deudekom First answer was a question since when this is the case....

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      • Thomas Neumeyerundefined Online
        Thomas Neumeyerundefined Online
        Thomas Neumeyer
        wrote last edited by
        #80

        I got some feedback from Ulefone, they stated it is the app with some incompatibility and I should use some other navigation app. 🙂

        Con Hennekensundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          RouteXpert
          wrote last edited by
          #81

          That was way to easy for them to blame the other party instead of investigations it themselves.

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT sold
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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          • Thomas Neumeyerundefined Online
            Thomas Neumeyerundefined Online
            Thomas Neumeyer
            wrote last edited by
            #82

            That's true, but it seems to be the case that I am not the only one with issues. I am just at the moment at home and I have no longer trip planned. Last two weeks I made 4000 km and it was not a perfect experience with Ulefone/MyRoute. Check still the Samsung.

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            • Marinus van Deudekomundefined Offline
              Marinus van Deudekomundefined Offline
              Marinus van Deudekom
              RouteXpert
              wrote last edited by
              #83

              You could sent a ticket including the logfiles. Maybe tech support can take a look at it just to be shure

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT sold
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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              0
              • Thomas Neumeyerundefined Online
                Thomas Neumeyerundefined Online
                Thomas Neumeyer
                wrote last edited by
                #84

                I did this already. Nothing they can find.

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                • Marinus van Deudekomundefined Offline
                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekom
                  RouteXpert
                  wrote last edited by
                  #85

                  Then report that back to Ulefone

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT sold
                  Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                  1 Reply Last reply
                  0
                  • Thomas Neumeyerundefined Thomas Neumeyer

                    Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

                    Qualoundefined Offline
                    Qualoundefined Offline
                    Qualo
                    wrote last edited by
                    #86

                    @Thomas-Neumeyer
                    Yo he devuelto la tableta. Lo que más me interesaba era la luminosidad de la pantalla, como a ti. Contacté con ulefone y me ofrecieron devolución o intentar averiguar que ocurre.
                    Decidí saber wue ocurre, pero el método era probar de nuevo grabando desde mi móvil y activar el modo recopilación de Android.
                    Finalmente la devolví, no tengo tanto tiempo para eso...


                    I returned the tablet. What interested me most was the brightness of the screen, like you. I contacted ulefone and they offered me a return or try to find out what is happening.
                    I decided to find out what's going on, but the method was to try again by recording from my phone and turn on Android collection mode.
                    I finally gave it back, I don't have that much time for that.
                    After summer (too hot to route all day...) I will consider a Samsung Active Tab 5, an Android screen or stick with my old Samsung S21 that works perfectly.

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                    • Thomas Neumeyerundefined Thomas Neumeyer

                      I got some feedback from Ulefone, they stated it is the app with some incompatibility and I should use some other navigation app. 🙂

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #87

                      @Thomas-Neumeyer, or you should use another phone... I guess you told them that too? 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                      1 Reply Last reply
                      0
                      • Bouke Entundefined Offline
                        Bouke Entundefined Offline
                        Bouke Ent
                        wrote last edited by
                        #88

                        i have ulefone armor x10 and that runs MRA now fine without any problems. mine runs android 12 i believe and there is not much bloteware on it. i run 5.1 beta. my only problem is spinning screen when standing still but that is a know Here problem.

                        with version 5.0 i had some problems like craches/freese or delay but with 5.1 i work good.

                        i only use phone for MRA and i do not play music. no AA and no recalculation.

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                        • Thomas Neumeyerundefined Online
                          Thomas Neumeyerundefined Online
                          Thomas Neumeyer
                          wrote last edited by
                          #89

                          I will keep it for the moment. Maybe there will be some updates and in future it will work. Try out Samsung Active 3 which I still have and test it. Thanks for your tips and feedback.

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