Tracklog won’t upload

[Jon Hye-Knudsen]

I keep having 1 Tracklog that won’t upload from my iOS app, but I have no idea which one it is.
How do I identify it? Would be useful if the status on the account page in the app also could show which tracklogs/moments are due for upload.

[Jon Hye-Knudsen]

I've compared the list of tracklogs on the website with the list of tracklogs visible in the app. They seem to be identical, so that procedure will not answer the question.

[Con Hennekens]

@Jon-Hye-Knudsen, if you will not miss it in any way, the easiest way to bypass this is probably to delete the app storage and cache from your Android system settings. The upload queue will be gone, and your sync will start from zero. Mind that you will also have to redownload offline maps. I think for iPhones the only way is to delete the app and reinstall it, with the same result.

[Corjan Meijerink]

Easiest is to contact support for this. They can discover what is missing.