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  4. Tracklog won’t upload

Tracklog won’t upload

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Jon Hye-Knudsenundefined Offline
    Jon Hye-Knudsenundefined Offline
    Jon Hye-Knudsen
    wrote on last edited by
    #1

    I keep having 1 Tracklog that won’t upload from my iOS app, but I have no idea which one it is.
    How do I identify it? Would be useful if the status on the account page in the app also could show which tracklogs/moments are due for upload.

    Con Hennekensundefined 1 Reply Last reply
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    • Jon Hye-Knudsenundefined Offline
      Jon Hye-Knudsenundefined Offline
      Jon Hye-Knudsen
      wrote on last edited by
      #2

      I've compared the list of tracklogs on the website with the list of tracklogs visible in the app. They seem to be identical, so that procedure will not answer the question.

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      • Jon Hye-Knudsenundefined Jon Hye-Knudsen

        I keep having 1 Tracklog that won’t upload from my iOS app, but I have no idea which one it is.
        How do I identify it? Would be useful if the status on the account page in the app also could show which tracklogs/moments are due for upload.

        Con Hennekensundefined Online
        Con Hennekensundefined Online
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Jon-Hye-Knudsen, if you will not miss it in any way, the easiest way to bypass this is probably to delete the app storage and cache from your Android system settings. The upload queue will be gone, and your sync will start from zero. Mind that you will also have to redownload offline maps. I think for iPhones the only way is to delete the app and reinstall it, with the same result.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

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        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          Easiest is to contact support for this. They can discover what is missing.

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