Problema Car play

Lluis Arasanz

I use iPhone also, and there are some problems too.
A lot of them when iPhone lost data connection, even having maps on device.

Also, if you try to start a route on CP with no data connection, a message shows it’s not possible

I think more test is necessary to find out some bugs on CP/AA

In this thread, post #13, I explain what I find on last trip
https://forum.myrouteapp.com/post/72980

Rob Verhoeff

@b0hd1 said in Problema Car play:

Can you run several tests wirelessly?

No, only wired I wrote...

b0hd1

@Rob-Verhoeff A full test would be very constructive to get a comprehensive view of whether or not it's working correctly, not just a partial one. ️

Rob Verhoeff

@b0hd1 I agree, but then you must be able to test wireless, and I can't!

Lluis Arasanz

I’m not a good programmer, but my job as IT Manager show me to afford problems in different ways, so here I put my point of view, even with no deep phone programming knowledge. Perhaps a different thinking, brings new ideas to solve this.

So this is what I thinks about:

The problem is not the link between phone and CP/AA. This Link only connects this two devices, and no matter of how is done is the root cause of fail.

Knowing that there is a embebed software module in phone that acts between mobile apps and hardware CP/AA, perhaps the freeze is caused by how MyRoute-app sends data to this module.
Other Apps works fine with this software module so is not a problem of connection between phone and CP/AA hardware.

@Corjan-Meijerink , is possible that myRoute App send data to CP/AA module at a different rate than this module expects to? Freeze and errors don’t happens always at same time or n seconds after app start, but they appears for MyRoute while other apps are working fine.

I think that a check or review on this could be a good start point.

Best regards

b0hd1

@Lluis-Arasanz Thank you very much, Lluís, for trying to contribute other perspectives in order to find solutions and not just focus on what already works, since the latter can only mask the program's shortcomings and therefore hinder progress toward a satisfactory result for the thousands of future CA/AA users.

My groups are very grateful for your testing, even though you are not potential user of this particular way of using the MyRouteApp browser.

b0hd1

I've subscribed to try Kurviger Tourer+. I already had TomTom Go, OsmAnd+, as well as Waze and Maps. They all work perfectly in CA/PP.

I think @Lluis-Arasanz might have suggested an interesting avenue for research. After so many years using Navigation, then Next, and now the complete package, it's a shame to have to look for alternatives to be able to travel with peace of mind. Especially when you have a group of 20 motorcycles behind you that trust the leader.

Adrian Avram

@b0hd1 said in Problema Car play:

I already had TomTom Go, OsmAnd+, as well as Waze and Maps. They all work perfectly in CA/PP.

Same here. I decided to use the MyRoute App web planner and export my routes to OsmAnd+.
OsmAnd+ hasn’t missed a beat, being used exclusively through Android Auto, connected wirelessly.

The connectivity issue between MyRoute App and Android Auto / CarPlay is an old one, and honestly, I doubt it will be fixed anytime soon.
The developers seem more focused on adding new features than on fixing this fundamental problem.

Many users have complained about it, yet version after version, the issue is still there.
I’m not willing to risk mounting a phone worth over €1,000 on the handlebars just to use MyRoute App.

I really hope it works properly one day, the way other apps already do.

Con Hennekens

@Adrian-Avram said in Problema Car play:

The developers seem more focused on adding new features than on fixing this fundamental problem.

I'd like to add that "this problem" is fundamental for less people each version. The amount of people having problems has decreased drastically over the last few versions, so in all honesty you cannot claim that nothing has been done about it.

@Adrian-Avram said in Problema Car play:

I’m not willing to risk mounting a phone worth over €1,000 on the handlebars just to use MyRoute App.

No, I would certainly not advise that, I do not even put my 2 years old €600 phone on my handlebar. Instead I buy a fully rugged phone for €250 instead of some twice as expensive AA/CP device and be done with it.

b0hd1

@Con-Hennekens Whether you want to use a smartphone instead of CarPlay is your decision, not anyone else's. I use a €1000 tablet and a €700 CarPlay system. It's my choice. I just hope both systems work properly, not that someone tells me which one to use.
We would appreciate positive contributions, not contributions that constantly try to cover up mistakes. Thank you.

Lluis Arasanz

@Con-Hennekens said in Problema Car play:

I'd like to add that "this problem" is fundamental for less people each version. The amount of people having problems has decreased drastically over the last few versions, so in all honesty you cannot claim that nothing has been done about it.

The comunication problem between MyRoute-App and AndroidAuto is not a rare one. And is not a connection problem in hardware device link, is between Software modules.
Same phone and same AndroidAuto device, and some different navigation apps:
Osmand: Works fine
Tomtom Go: Works Fine
Tomtom Amigo: Works Fine
Waze: Works fine
MyRoute-App: Freezes, lost connection. no map refresh...

As I think, something about module data exchange between AndroidAuto App and MyRoute-App is not working fine. If when MyRoute is freezed I change to other app (navigation app or not) AA Screen works fine, but returning to MyRoute, is still freezed or, in best case, crashes with error

Con Hennekens

@b0hd1 said in Problema Car play:

We would appreciate positive contributions, not contributions that constantly try to cover up mistakes. Thank you.

I am not trying to cover things up, I am merely disputing that nothing is done about it. If you think that is negative that's your opinion, not mine. I really do not have any interest in "covering things up".

@Lluis-Arasanz said in Problema Car play:

If when MyRoute is freezed I change to other app (navigation app or not) AA Screen works fine, but returning to MyRoute, is still freezed or, in best case, crashes with error

Yes I know the symptoms very well, I have been testing that quite intensively in my car, many changes have been done as a result, and I can only say that in my experience, the (cabled) connection to Android Auto for me is rock-solid since the latest public release. It is quite frustrating that, despite MANY users claiming a really great AA/CP experience, there always seem to be a certain amount for who the solutions do not work...

b0hd1

@Con-Hennekens Using a cable on a motorcycle is completely absurd. I won't continue this pointless debate.

Regards

Con Hennekens

@b0hd1, Who is being the negative one here...
Did I say somewhere that you should use a cabled connection on a bike? Don't think so... I said most of my testing was done IN MY CAR by cabled connection. FYI I have tried the wireles dingle also: rock solid... I just wanted t rule out a possible influence in stability from the dongle. It seems not to exist (in my case). But yeah, like you said, a very pointless debate you made from it...

Lluis Arasanz

I tested cabled and Wired with dongle, IOS 26.2 and Android 14.

Both with different errors, and with time to do a well test 'cause I was not driving, so with time to do testing.

IOS is more Stable than Android, but also has some bugs and workarounds to implement.

And here, we are discussing if this errors are a real problem or not, and gouping our voice to standup a flag for development. We're no telling that App is a bad one, or worse than any other; I'm a Lifetime of Planner and also Next, so my first interest is to have a good, solid-as-a-rock, fast and stable app to use every day.
Development priority is not my objective, only to help to increase task list to arrive to good port.

Regards,

Adrian Avram

@Con-Hennekens said in Problema Car play:

I'd like to add that "this problem" is fundamental for less people each version.

Just because you don’t use Android Auto doesn’t mean others shouldn’t. For those of us who do use it, this is still a real issue, it still is "a problem" !

@Con-Hennekens said in Problema Car play:

The amount of people having problems has decreased drastically over the last few versions

Yes, it has—because many users have migrated to other apps (OsmAnd, Calimoto, Kurviger, TomTom), which work perfectly with Android Auto, without excuses.

@Con-Hennekens said in Problema Car play:

Instead I buy a fully rugged phone for €250 instead of some twice as expensive AA/CP device

Thats not a sollution for me, and others, to buy and carry around another device when you can connect wirelessly to a factory built in display (Africa Twin) !!

Adrian Avram

@b0hd1 said in Problema Car play:

We would appreciate positive contributions, not contributions that constantly try to cover up mistakes.

Exactly my point. I don’t understand why people on this forum are trying to cover up issues instead of helping to identify the root cause—just because they don’t use the app with Android Auto / CarPlay. That doesn’t help users or the developers.

Adrian Avram

@Lluis-Arasanz said in Problema Car play:

I'm a Lifetime of Planner and also Next, so my first interest is to have a good, solid-as-a-rock, fast and stable app to use every day.

Same here !

Con Hennekens

@Adrian-Avram:

I do use Android Auto
I do understand that you want to use your built in AA/CP gadget (I do too, in my car)
I have been extensively testing that the past half year
I am quite confident that I helped devs more on this issue than you did
your claim abou migrating is BS
I am not the negative one here, you seem to be though

Let's rest this pointless mud-throwing here, shall we?

Con Hennekens

In another thread I was reminded on a simple trick to rule out problems with AA/CP built-in GPS units. It might be worth to see what it does in your specific problem cases @Lluis-Arasanz, @b0hd1, @Adrian-Avram and possibly others

In Android system settings goto Apps - All Apps - search for Android Auto - tap Android Auto - Permissions - tap Location - Disable this permission - go back yo your main screen - force close the MRA app and reopen it

There is most likely a similar option for iPhones and CarPlay, but I am not familiar with those. I know this sounds counterintuitive, but bear with me. The idea behind this, is that Android Auto loses it's permission to use the AA/CP built in GPS, the MRA app will automatically fall back to using your phone's GPS. Let's see what it does after this, if no improvement, reverse the setting. Personally I do this, because my Ford Sync3 headend does not communicate speed information correctly. We have seen all kinds of crazy stuff happening due to faulty communication by some AA/CP devices, up to driving backwards completely. And yes, often other apps work correctly, but they have hundreds of developers hunting for workarounds. MRA does not

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Problema Car play