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  4. Problema Car play

Problema Car play

Scheduled Pinned Locked Moved [App] Android Auto & CarPlay
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  • Vincenzo Attardoundefined Vincenzo Attardo

    Ciao.
    Ho un problema con il Car play da un po’. Apro l’app direttamente da Car play imposto il mio percorso creato precedentemente e parto. Durante il tragitto noto che la navigazione si blocca anche per più di 5 minuti, per poi sbloccarsi improvvisamente. Capirete che così è impossibile seguire il percorso.
    Volevo sapere se a qualcuno di voi capita questa cosa, ho un iPhone 14 Pro Max aggiornato a IOS 26.2. All’inizio pensavo che fosse il fatto che tenevo IPhone in modalità risparmio energetico quindi che nn funzionasse in background, ma ho ho fatto anche la prova senza risparmio energetico ma nulla si blocca sempre.
    Spero di avere un riscontro da qualcuno.
    Grazie.

    Rob Verhoeffundefined Offline
    Rob Verhoeffundefined Offline
    Rob Verhoeff
    Alpha tester
    wrote last edited by Rob Verhoeff
    #2

    @Vincenzo-Attardo Is your phone connected to CP via a wired connection or through BT/WiFi? I can’t reproduce the issue. I have my phone connected to the head unit with a cable. Maybe you’re losing the connection when connecting wirelessly?

    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
    iOS on iPhone 13 & 16 (mounted on Quadlock)
    Apple CarPlay in VW T-Roc (wired)
    Routelab on MacBook Air & iMac (Tahoe & Ventura)

    Vincenzo Attardoundefined 1 Reply Last reply
    0
    • Vincenzo Attardoundefined Vincenzo Attardo

      Ciao.
      Ho un problema con il Car play da un po’. Apro l’app direttamente da Car play imposto il mio percorso creato precedentemente e parto. Durante il tragitto noto che la navigazione si blocca anche per più di 5 minuti, per poi sbloccarsi improvvisamente. Capirete che così è impossibile seguire il percorso.
      Volevo sapere se a qualcuno di voi capita questa cosa, ho un iPhone 14 Pro Max aggiornato a IOS 26.2. All’inizio pensavo che fosse il fatto che tenevo IPhone in modalità risparmio energetico quindi che nn funzionasse in background, ma ho ho fatto anche la prova senza risparmio energetico ma nulla si blocca sempre.
      Spero di avere un riscontro da qualcuno.
      Grazie.

      b0hd1undefined Online
      b0hd1undefined Online
      b0hd1
      wrote last edited by
      #3

      @Vincenzo-Attardo It's failing me constantly too. It happens in three different cars I regularly use, as well as on my motorcycle (I'm currently using a Chigee AIO-6, but it also fails on every other device I've tried). It's always connected wirelessly. Other colleagues are experiencing the same issue. Hopefully, the fantastic Myrouteapp team can find a solution.

      Barcelona
      BMW R1200GS
      Oneplus 13
      Chigee AIO6
      𝘾𝙧𝙚𝙖𝙩𝙤𝙧 𝙤𝙛 𝙩𝙬𝙤 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 𝙛𝙤𝙧 𝙈𝙮𝙍𝙤𝙪𝙩𝙚𝘼𝙥𝙥
      https://t.me/mrarutasfriends
      https://www.myrouteapp.com/group/routes/7007#-1/name/asc
      https://www.youtube.com/@demco17

      1 Reply Last reply
      0
      • Rob Verhoeffundefined Rob Verhoeff

        @Vincenzo-Attardo Is your phone connected to CP via a wired connection or through BT/WiFi? I can’t reproduce the issue. I have my phone connected to the head unit with a cable. Maybe you’re losing the connection when connecting wirelessly?

        Vincenzo Attardoundefined Online
        Vincenzo Attardoundefined Online
        Vincenzo Attardo
        wrote last edited by
        #4

        @Rob-Verhoeff Io lo uso in moto, non è una questione di perdita di connessione perché mi succede solo con Myroute app, tutti gli altri navigatori non si bloccano. È vero che nelle istruzioni c’è scritto che in risparmio energetico potrebbe avere difficoltà Myroute app, ma ho provato anche normale ma nulla. Capisci la difficoltà a seguire un itinerario in queste condizioni? Pago un abbonamento per questa applicazione vorrei che funzionasse senza problemi se no uso Google Maps che rimane sempre stabile.

        1 Reply Last reply
        1
        • Lluis Arasanzundefined Online
          Lluis Arasanzundefined Online
          Lluis Arasanz
          wrote last edited by
          #5

          @Rob-Verhoeff
          I'used on my car, with two different phones , android and iPhone, and android with both, cable and wireless. Myroute-app is not stable, no matter if I start route on phone or in CP/AA.
          Is not a battery problem, I use MyRoute on this same phone when I ride on Motrorbike with NO problem. But connected to CP/AA is not so stable, but I have to share that iPhone is more stable than Android.

          In same phones, other apps connected by CP/AA are not affected by this problem so all items are pointing to interaction between CP/AA and myroute-app application.

          I, as myroute-App user, don’t ,t want to have an app with basic problems that make it useless. Really I use it near 1 or 2 times in a month on CP/AA and my experience is telling me that better don’t use it on CP/AA.

          I will use it directly on phone, but don’t forget that CP/AA systems are here to be a real option to play.

          How I, as a Beta user, can to help to detect this errors? Can logs be shared after killing app? Any way to help will be applied.

          Best regards

          Lluis Arasanz
          F750GS

          Rob Verhoeffundefined 1 Reply Last reply
          1
          • b0hd1undefined Online
            b0hd1undefined Online
            b0hd1
            wrote last edited by b0hd1
            #6

            I join @Lluis-Arasanz in his offer. As a veteran beta user , I offer my time, knowledge, and dedication to finding solutions. I believe the MyRouteApp user community deserves it.

            Barcelona
            BMW R1200GS
            Oneplus 13
            Chigee AIO6
            𝘾𝙧𝙚𝙖𝙩𝙤𝙧 𝙤𝙛 𝙩𝙬𝙤 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 𝙛𝙤𝙧 𝙈𝙮𝙍𝙤𝙪𝙩𝙚𝘼𝙥𝙥
            https://t.me/mrarutasfriends
            https://www.myrouteapp.com/group/routes/7007#-1/name/asc
            https://www.youtube.com/@demco17

            1 Reply Last reply
            0
            • Lluis Arasanzundefined Lluis Arasanz

              @Rob-Verhoeff
              I'used on my car, with two different phones , android and iPhone, and android with both, cable and wireless. Myroute-app is not stable, no matter if I start route on phone or in CP/AA.
              Is not a battery problem, I use MyRoute on this same phone when I ride on Motrorbike with NO problem. But connected to CP/AA is not so stable, but I have to share that iPhone is more stable than Android.

              In same phones, other apps connected by CP/AA are not affected by this problem so all items are pointing to interaction between CP/AA and myroute-app application.

              I, as myroute-App user, don’t ,t want to have an app with basic problems that make it useless. Really I use it near 1 or 2 times in a month on CP/AA and my experience is telling me that better don’t use it on CP/AA.

              I will use it directly on phone, but don’t forget that CP/AA systems are here to be a real option to play.

              How I, as a Beta user, can to help to detect this errors? Can logs be shared after killing app? Any way to help will be applied.

              Best regards

              Rob Verhoeffundefined Offline
              Rob Verhoeffundefined Offline
              Rob Verhoeff
              Alpha tester
              wrote last edited by
              #7

              @Lluis-Arasanz I have no experience with AA because I do not have an Android device. My experiences with iPhone and wired CP are good.

              BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
              iOS on iPhone 13 & 16 (mounted on Quadlock)
              Apple CarPlay in VW T-Roc (wired)
              Routelab on MacBook Air & iMac (Tahoe & Ventura)

              b0hd1undefined Lluis Arasanzundefined 2 Replies Last reply
              0
              • Rob Verhoeffundefined Rob Verhoeff

                @Lluis-Arasanz I have no experience with AA because I do not have an Android device. My experiences with iPhone and wired CP are good.

                b0hd1undefined Online
                b0hd1undefined Online
                b0hd1
                wrote last edited by b0hd1
                #8

                @Rob-Verhoeff Great! Can you run several tests wirelessly? MyRouteApp is impossible to use on Android Auto wirelessly. Let's work together to fix what's not working!
                As an alpha tester, I think you should broaden the range of tests. That way, all variables are exposed to potential errors. Thanks!

                Barcelona
                BMW R1200GS
                Oneplus 13
                Chigee AIO6
                𝘾𝙧𝙚𝙖𝙩𝙤𝙧 𝙤𝙛 𝙩𝙬𝙤 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 𝙛𝙤𝙧 𝙈𝙮𝙍𝙤𝙪𝙩𝙚𝘼𝙥𝙥
                https://t.me/mrarutasfriends
                https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                https://www.youtube.com/@demco17

                Rob Verhoeffundefined 1 Reply Last reply
                0
                • Rob Verhoeffundefined Rob Verhoeff

                  @Lluis-Arasanz I have no experience with AA because I do not have an Android device. My experiences with iPhone and wired CP are good.

                  Lluis Arasanzundefined Online
                  Lluis Arasanzundefined Online
                  Lluis Arasanz
                  wrote last edited by Lluis Arasanz
                  #9

                  @Rob-Verhoeff

                  I use iPhone also, and there are some problems too.
                  A lot of them when iPhone lost data connection, even having maps on device.

                  Also, if you try to start a route on CP with no data connection, a message shows it’s not possible

                  I think more test is necessary to find out some bugs on CP/AA

                  In this thread, post #13, I explain what I find on last trip
                  https://forum.myrouteapp.com/post/72980

                  Lluis Arasanz
                  F750GS

                  1 Reply Last reply
                  0
                  • b0hd1undefined b0hd1

                    @Rob-Verhoeff Great! Can you run several tests wirelessly? MyRouteApp is impossible to use on Android Auto wirelessly. Let's work together to fix what's not working!
                    As an alpha tester, I think you should broaden the range of tests. That way, all variables are exposed to potential errors. Thanks!

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    Alpha tester
                    wrote last edited by
                    #10

                    @b0hd1 said in Problema Car play:

                    Can you run several tests wirelessly?

                    No, only wired I wrote... 😉

                    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 & 16 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Tahoe & Ventura)

                    b0hd1undefined 1 Reply Last reply
                    0
                    • Rob Verhoeffundefined Rob Verhoeff

                      @b0hd1 said in Problema Car play:

                      Can you run several tests wirelessly?

                      No, only wired I wrote... 😉

                      b0hd1undefined Online
                      b0hd1undefined Online
                      b0hd1
                      wrote last edited by
                      #11

                      @Rob-Verhoeff A full test would be very constructive to get a comprehensive view of whether or not it's working correctly, not just a partial one. ☺️

                      Barcelona
                      BMW R1200GS
                      Oneplus 13
                      Chigee AIO6
                      𝘾𝙧𝙚𝙖𝙩𝙤𝙧 𝙤𝙛 𝙩𝙬𝙤 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 𝙛𝙤𝙧 𝙈𝙮𝙍𝙤𝙪𝙩𝙚𝘼𝙥𝙥
                      https://t.me/mrarutasfriends
                      https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                      https://www.youtube.com/@demco17

                      Rob Verhoeffundefined 1 Reply Last reply
                      0
                      • b0hd1undefined b0hd1

                        @Rob-Verhoeff A full test would be very constructive to get a comprehensive view of whether or not it's working correctly, not just a partial one. ☺️

                        Rob Verhoeffundefined Offline
                        Rob Verhoeffundefined Offline
                        Rob Verhoeff
                        Alpha tester
                        wrote last edited by
                        #12

                        @b0hd1 I agree, but then you must be able to test wireless, and I can't!

                        BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 & 16 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Tahoe & Ventura)

                        1 Reply Last reply
                        0
                        • Lluis Arasanzundefined Online
                          Lluis Arasanzundefined Online
                          Lluis Arasanz
                          wrote last edited by
                          #13

                          I’m not a good programmer, but my job as IT Manager show me to afford problems in different ways, so here I put my point of view, even with no deep phone programming knowledge. Perhaps a different thinking, brings new ideas to solve this.

                          So this is what I thinks about:

                          The problem is not the link between phone and CP/AA. This Link only connects this two devices, and no matter of how is done is the root cause of fail.

                          Knowing that there is a embebed software module in phone that acts between mobile apps and hardware CP/AA, perhaps the freeze is caused by how MyRoute-app sends data to this module.
                          Other Apps works fine with this software module so is not a problem of connection between phone and CP/AA hardware.

                          @Corjan-Meijerink , is possible that myRoute App send data to CP/AA module at a different rate than this module expects to? Freeze and errors don’t happens always at same time or n seconds after app start, but they appears for MyRoute while other apps are working fine.

                          I think that a check or review on this could be a good start point.

                          Best regards

                          Lluis Arasanz
                          F750GS

                          b0hd1undefined 1 Reply Last reply
                          1
                          • Lluis Arasanzundefined Lluis Arasanz

                            I’m not a good programmer, but my job as IT Manager show me to afford problems in different ways, so here I put my point of view, even with no deep phone programming knowledge. Perhaps a different thinking, brings new ideas to solve this.

                            So this is what I thinks about:

                            The problem is not the link between phone and CP/AA. This Link only connects this two devices, and no matter of how is done is the root cause of fail.

                            Knowing that there is a embebed software module in phone that acts between mobile apps and hardware CP/AA, perhaps the freeze is caused by how MyRoute-app sends data to this module.
                            Other Apps works fine with this software module so is not a problem of connection between phone and CP/AA hardware.

                            @Corjan-Meijerink , is possible that myRoute App send data to CP/AA module at a different rate than this module expects to? Freeze and errors don’t happens always at same time or n seconds after app start, but they appears for MyRoute while other apps are working fine.

                            I think that a check or review on this could be a good start point.

                            Best regards

                            b0hd1undefined Online
                            b0hd1undefined Online
                            b0hd1
                            wrote last edited by b0hd1
                            #14

                            @Lluis-Arasanz Thank you very much, Lluís, for trying to contribute other perspectives in order to find solutions and not just focus on what already works, since the latter can only mask the program's shortcomings and therefore hinder progress toward a satisfactory result for the thousands of future CA/AA users.

                            My groups are very grateful for your testing, even though you are not potential user of this particular way of using the MyRouteApp browser.

                            Barcelona
                            BMW R1200GS
                            Oneplus 13
                            Chigee AIO6
                            𝘾𝙧𝙚𝙖𝙩𝙤𝙧 𝙤𝙛 𝙩𝙬𝙤 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 𝙛𝙤𝙧 𝙈𝙮𝙍𝙤𝙪𝙩𝙚𝘼𝙥𝙥
                            https://t.me/mrarutasfriends
                            https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                            https://www.youtube.com/@demco17

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