Problema Car play

[Vincenzo Attardo]

Ciao.
Ho un problema con il Car play da un po’. Apro l’app direttamente da Car play imposto il mio percorso creato precedentemente e parto. Durante il tragitto noto che la navigazione si blocca anche per più di 5 minuti, per poi sbloccarsi improvvisamente. Capirete che così è impossibile seguire il percorso.
Volevo sapere se a qualcuno di voi capita questa cosa, ho un iPhone 14 Pro Max aggiornato a IOS 26.2. All’inizio pensavo che fosse il fatto che tenevo IPhone in modalità risparmio energetico quindi che nn funzionasse in background, ma ho ho fatto anche la prova senza risparmio energetico ma nulla si blocca sempre.
Spero di avere un riscontro da qualcuno.
Grazie.

[Rob Verhoeff]

@Vincenzo-Attardo Is your phone connected to CP via a wired connection or through BT/WiFi? I can’t reproduce the issue. I have my phone connected to the head unit with a cable. Maybe you’re losing the connection when connecting wirelessly?

[b0hd1]

@Vincenzo-Attardo It's failing me constantly too. It happens in three different cars I regularly use, as well as on my motorcycle (I'm currently using a Chigee AIO-6, but it also fails on every other device I've tried). It's always connected wirelessly. Other colleagues are experiencing the same issue. Hopefully, the fantastic Myrouteapp team can find a solution.

[Vincenzo Attardo]

@Rob-Verhoeff Io lo uso in moto, non è una questione di perdita di connessione perché mi succede solo con Myroute app, tutti gli altri navigatori non si bloccano. È vero che nelle istruzioni c’è scritto che in risparmio energetico potrebbe avere difficoltà Myroute app, ma ho provato anche normale ma nulla. Capisci la difficoltà a seguire un itinerario in queste condizioni? Pago un abbonamento per questa applicazione vorrei che funzionasse senza problemi se no uso Google Maps che rimane sempre stabile.

[Lluis Arasanz]

@Rob-Verhoeff
I'used on my car, with two different phones , android and iPhone, and android with both, cable and wireless. Myroute-app is not stable, no matter if I start route on phone or in CP/AA.
Is not a battery problem, I use MyRoute on this same phone when I ride on Motrorbike with NO problem. But connected to CP/AA is not so stable, but I have to share that iPhone is more stable than Android.

In same phones, other apps connected by CP/AA are not affected by this problem so all items are pointing to interaction between CP/AA and myroute-app application.

I, as myroute-App user, don’t ,t want to have an app with basic problems that make it useless. Really I use it near 1 or 2 times in a month on CP/AA and my experience is telling me that better don’t use it on CP/AA.

I will use it directly on phone, but don’t forget that CP/AA systems are here to be a real option to play.

How I, as a Beta user, can to help to detect this errors? Can logs be shared after killing app? Any way to help will be applied.

Best regards

[b0hd1]

I join @Lluis-Arasanz in his offer. As a veteran beta user , I offer my time, knowledge, and dedication to finding solutions. I believe the MyRouteApp user community deserves it.

[Rob Verhoeff]

@Lluis-Arasanz I have no experience with AA because I do not have an Android device. My experiences with iPhone and wired CP are good.

[b0hd1]

@Rob-Verhoeff Great! Can you run several tests wirelessly? MyRouteApp is impossible to use on Android Auto wirelessly. Let's work together to fix what's not working!
As an alpha tester, I think you should broaden the range of tests. That way, all variables are exposed to potential errors. Thanks!

[Lluis Arasanz]

@Rob-Verhoeff

I use iPhone also, and there are some problems too.
A lot of them when iPhone lost data connection, even having maps on device.

Also, if you try to start a route on CP with no data connection, a message shows it’s not possible

I think more test is necessary to find out some bugs on CP/AA

In this thread, post #13, I explain what I find on last trip
https://forum.myrouteapp.com/post/72980