Unable to calculate route

[Peter Zehentreiter]

@Aiello-antonino said in Unable to calculate route:

Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

Yes the route started after the information!

And again the phone is completly offline, no simcard, no wifi.

[Aiello antonino]

@Con-Hennekens As you say, however, it is not always like this, this is my route in Turkey, despite being very far, the 1º WP is igoumenitsa, the trip is calculated despite the ferry, and starting the navigation leaves... Yes, I don't understand what it can depend on, sometimes it works sometimes it doesn't... In the tests done I always had the maps downloaded on the device

• elemento elenco

[Peter Zehentreiter]

@Aiello-antonino Like Con mentioned, download Maps again, it could be that it looks like the maps are downloaded but during an interruption while downloading something went wrong with a map.

In addition, have you set all the way points on the route "panoramic del vette" accurat on the line and did you test the route again?

[Aiello antonino]

@Peter-Zehentreiter I haven't moved anything but it works...‍️

[Peter Zehentreiter]

@Aiello-antonino Then everything's fine.

Be glad you can at least drive when you feel like it.

Here it's freezing cold, slippery as in an ice rink, and there are mountains of snow everywhere.

[Aiello antonino]

@Peter-Zehentreiter Yes, I'm glad that everything is working... But I wonder why these problems... Also if it were to happen again and I'm in Turkey, for example, what and maybe I'll do this summer... It would be a big problem

[Peter Zehentreiter]

@Aiello-antonino A two-week data pass with 20 GB of data costs €29.95 >>>provider Telekom.

Das würde ich machen wenn ich in ein Land Reise wo kein Roaming funktioniert, da eine Internet Verbindung auch anderweitig immer sinnvoll ist.

Aber offline Navigation funktionierte bei mir bis dato immer!

Oops......Here in english

I would do that if I were traveling to a country where roaming doesn't work, as an internet connection is always useful in other ways too.

But offline navigation has never failed so far!

[Aiello antonino]

Of course I'll get a data SIM, I mean if I find myself in an area where there's no connection whatsoever...

[Con Hennekens]

You can count on it the internet connection NOT being the culprit.

[Aiello antonino]

I don't know what to say... but I would like to understand exactly what the problem...it works now...not on Sunday...

[Travellexxie]

@Aiello-antonino it is a bit warmer and there is no snow?

[Aiello antonino]

Sto tornando qui perché è successo di nuovo oggi... cosa fai quando non c'è modo di far calcolare il percorso dall'app quando sei offline?
I have all the Italian maps downloaded, I was in an area where there was no signal and the app couldn't calculate the route... I checked all the waypoints before leaving and they were all positioned perfectly, despite all this, suddenly it decides to stop working... I tried it now at home and everything is fine... I don't know at this point if I'm incompetent or if there's some problem...

[Aiello antonino]

Ti lascio un video
https://youtu.be/hCvR8iuYA3o?si=mL5aY2SrA6D01kmy

[David Rudgley]

Yep, had this behaviour many times exactly as you have described it @Aiello-antonino with all of the pre-requisites done i.e. Maps updated, routes sync'd, off line mode activated.... I basically solved it by either riding until I got a signal or the app just seemingly sprang back into life.

[Con Hennekens]

@Aiello-antonino, If you enable "Offline navigation" from the app's settings menu, does it calculate then? If it does not, I would update/redownload your maps. This message is a clear indications of missing (or corrupt) maps. Can you show us a screenshot of the downloaded Italian map segments?

[Aiello antonino]

Of course, and sorry for only replying at this hour, these are the maps. After what happened yesterday, I went to check the maps. The ones for the area I was in, namely Emilia Romagna and Tuscany, were checked. I noticed that 3 maps from northern Italy were missing, but I'm sure I downloaded them because I had downloaded all of Italy the first time I did it, so I don't know why they weren't checked with the flag, so I downloaded them all again...
I tried to enable offline browsing but it still doesn't work.
At home, trying to put it on airplane mode and trying to recreate the conditions, everything worked perfectly.

[Aiello antonino]

@David-Rudgley Yes, I understand what you mean, but I take very complex routes, and I don't remember all the turns. Maybe I would start and, until I found the signal, I would have traveled many kilometers, maybe I would have had to turn back. Yesterday I was at the end of the tour in an area where there was no signal for perhaps more than 10 km, a really closed valley, I didn't even have a phone signal, not just an internet signal.

[Aiello antonino]

I'll also leave the link to the route if it's useful...
https://www.myrouteapp.com/it/social/route/12655724?mode=share

[b0hd1]

Hi! What exactly is the problem? I've loaded the route in both the planner and the browser and it hasn't given me any problems.

Grettings!

[Con Hennekens]

@Aiello-antonino said in Unable to calculate route:

I noticed that 3 maps from northern Italy were missing, but I'm sure I downloaded them because I had downloaded all of Italy the first time I did it, so I don't know why they weren't checked with the flag

Yes that's exactly what I thought...
I have seen this often, and seems to be about interrupted map updates. Therefore I made it a habit of checking my maps after each update, to make sure all is checked. To be completely honest, the update mechanism could profit from some TLC.