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How to stop MRA asking to add to favourites to route?

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  • Malcolm Bradleyundefined Offline
    Malcolm Bradleyundefined Offline
    Malcolm Bradley
    wrote last edited by
    #1

    I used MRA this morning after the most recent update and I found it really annoying as, when I passed several locations a message appeared asking to add that location to my favourites...!
    Why?
    If I wanted to add a place to my favourites I would do it myself.
    How can I stop this happening - does anyone know?
    Many thanks,
    Malcolm

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    • Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote last edited by
      #2

      @Malcolm-Bradley, does this look like the window presented to you?

      image.png

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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      • Malcolm Bradleyundefined Offline
        Malcolm Bradleyundefined Offline
        Malcolm Bradley
        wrote last edited by
        #3

        That's it. It covers almost half the screen in portrait mode and is impossible to get rid of whilst travelling so I have had to stop, drag it to the bottom or exit the app then restart the app to get rid of it 😞

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        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote last edited by
          #4

          In that case you definitely have something “touching” your screen.

          While navigating I’d recommend using the screen lock. Just open the menu to see the option 😉

          Con Hennekensundefined 1 Reply Last reply
          1
          • Hubert Thoringundefined Offline
            Hubert Thoringundefined Offline
            Hubert Thoring
            Valued contributor
            wrote last edited by
            #5

            It certainly also helps to clean the display including the edge of the case... to avoid touching a display by such.

            VG Hubert
            Info Beta Test "Next App" dazu die Hardware .
            iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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            • richard 3vundefined Offline
              richard 3vundefined Offline
              richard 3v
              wrote last edited by
              #6

              Well I'm with @Malcolm Bradley on this one.
              I also tried to use the new app yesterday and came across the same issue.
              A complete pain in the arse.

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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote last edited by
                #7

                I think I know what I can do to slightly prevent this.

                That said, it really is something with the device screen sensitivity registering phantom gestures. The app even had a dedicated feature to prevent this completely when you are for example driving in the rain 🙂

                richard 3vundefined 1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  I think I know what I can do to slightly prevent this.

                  That said, it really is something with the device screen sensitivity registering phantom gestures. The app even had a dedicated feature to prevent this completely when you are for example driving in the rain 🙂

                  richard 3vundefined Offline
                  richard 3vundefined Offline
                  richard 3v
                  wrote last edited by
                  #8

                  @Corjan-Meijerink
                  Thanks, please let us know when you have implemented this fix 👍

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                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by
                    #9

                    Will be in the upcoming update 5.0.1 - just made the change and it will be included in the update.

                    richard 3vundefined 1 Reply Last reply
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                    • Corjan Meijerinkundefined Corjan Meijerink

                      Will be in the upcoming update 5.0.1 - just made the change and it will be included in the update.

                      richard 3vundefined Offline
                      richard 3vundefined Offline
                      richard 3v
                      wrote last edited by
                      #10

                      @Corjan-Meijerink
                      Thankyou

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                      • Corjan Meijerinkundefined Corjan Meijerink

                        In that case you definitely have something “touching” your screen.

                        While navigating I’d recommend using the screen lock. Just open the menu to see the option 😉

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote last edited by
                        #11

                        @Corjan-Meijerink said in How to stop MRA asking to add to favourites to route?:

                        In that case you definitely have something “touching” your screen.

                        That's exactly what I was thinking...

                        @Malcolm-Bradley, I recommend a thorough cleaning of the screen, but it might also be broken.
                        The reason you do not have a continuous problem with other apps, might be that the MRA app actually has a screen covering function for long-pressing an area (add a waypoint). Not many apps have that.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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