How to stop MRA asking to add to favourites to route?

[Malcolm Bradley]

That's it. It covers almost half the screen in portrait mode and is impossible to get rid of whilst travelling so I have had to stop, drag it to the bottom or exit the app then restart the app to get rid of it

[Corjan Meijerink]

In that case you definitely have something “touching” your screen.

While navigating I’d recommend using the screen lock. Just open the menu to see the option

[Hubert Thoring]

It certainly also helps to clean the display including the edge of the case... to avoid touching a display by such.

[richard 3v]

Well I'm with @Malcolm Bradley on this one.
I also tried to use the new app yesterday and came across the same issue.
A complete pain in the arse.

[Corjan Meijerink]

I think I know what I can do to slightly prevent this.

That said, it really is something with the device screen sensitivity registering phantom gestures. The app even had a dedicated feature to prevent this completely when you are for example driving in the rain

[richard 3v]

@Corjan-Meijerink
Thanks, please let us know when you have implemented this fix

[Corjan Meijerink]

Will be in the upcoming update 5.0.1 - just made the change and it will be included in the update.

[richard 3v]

@Corjan-Meijerink
Thankyou

[Con Hennekens]

@Corjan-Meijerink said in How to stop MRA asking to add to favourites to route?:

In that case you definitely have something “touching” your screen.

That's exactly what I was thinking...

@Malcolm-Bradley, I recommend a thorough cleaning of the screen, but it might also be broken.
The reason you do not have a continuous problem with other apps, might be that the MRA app actually has a screen covering function for long-pressing an area (add a waypoint). Not many apps have that.

[David Rudgley]

Don't you think that we'd realise that something was touching the screen? and your first thought that it was the user causing the problem ‍️