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Disappearing keyboard issue

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Hubert Thoringundefined Offline
    Hubert Thoringundefined Offline
    Hubert Thoring
    Valued contributor
    wrote last edited by Hubert Thoring
    #2

    Sorry, I know I'm not supposed to write for friends, but a friend @Klaus-29 just told me that he's working now after he reset the setting of the text display to "default". For some users the display is too small, and they then set it to "Larger text" maybe that should be checked.

    He can reproduce it on both iPhones

    • IPhone 12 und 15 mit 26.1

    32b254da-a7bf-477f-90a7-79aa32b8e691.jpeg

    VG Hubert
    Info zum Beta Test "Next App" dazu die Hardware .
    iPad 9. Gen iOS 26.1 / Handy iPhone 16e iOS 26.1 / Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

    Rob Verhoeffundefined 1 Reply Last reply
    0
    • Hubert Thoringundefined Offline
      Hubert Thoringundefined Offline
      Hubert Thoring
      Valued contributor
      wrote last edited by Hubert Thoring
      #3

      @Corjan-Meijerink, I tested it again with the display zoom myself on my new 16e with iOS 26.1. The keyboard disappears... at "Larger text" and jumps back to the menu s. Picture, and is at "Standard" again okay and as it should be.

      Image at - "Larger text"

      @Corjan-Meijerink , ich habe das mit dem Anzeigezoom noch einmal selbst an meinem neue 16e mit iOS 26.1 getestet. Die Tastatur verschwindet… bei „Größerer Text“ und springt zurück zum Menü s. Bild, und ist bei „Standart“ wieder okay und so wie es sein soll.

      Bild bei - „Größerer Text“

      IMG_4936.png

      VG Hubert
      Info zum Beta Test "Next App" dazu die Hardware .
      iPad 9. Gen iOS 26.1 / Handy iPhone 16e iOS 26.1 / Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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      • Hubert Thoringundefined Offline
        Hubert Thoringundefined Offline
        Hubert Thoring
        Valued contributor
        wrote last edited by Hubert Thoring
        #4

        The display zoom "Larger text" on the iPhone is probably used by older users, I myself with (65Y) still have it on standard, but for many of the older users maybe from 55Y this is not really enough in everyday life anymore.. ?! It takes until the right glasses fit the nose.!!!

        Good that @Klaus-29 It could limit !!!

        VG Hubert
        Info zum Beta Test "Next App" dazu die Hardware .
        iPad 9. Gen iOS 26.1 / Handy iPhone 16e iOS 26.1 / Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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        • Hubert Thoringundefined Hubert Thoring

          Sorry, I know I'm not supposed to write for friends, but a friend @Klaus-29 just told me that he's working now after he reset the setting of the text display to "default". For some users the display is too small, and they then set it to "Larger text" maybe that should be checked.

          He can reproduce it on both iPhones

          • IPhone 12 und 15 mit 26.1

          32b254da-a7bf-477f-90a7-79aa32b8e691.jpeg

          Rob Verhoeffundefined Offline
          Rob Verhoeffundefined Offline
          Rob Verhoeff
          Alpha tester
          wrote last edited by Rob Verhoeff
          #5
          This post is deleted!
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          • Hubert Thoringundefined Offline
            Hubert Thoringundefined Offline
            Hubert Thoring
            Valued contributor
            wrote last edited by
            #6

            Nicht die Schriftgröße sondern den Anzeigezoom bitte mal testen !!!!!

            Not the font size but the display zoom please test !!!!!

            IMG_4937.jpeg

            VG Hubert
            Info zum Beta Test "Next App" dazu die Hardware .
            iPad 9. Gen iOS 26.1 / Handy iPhone 16e iOS 26.1 / Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

            Rob Verhoeffundefined 1 Reply Last reply
            0
            • CD130undefined Offline
              CD130undefined Offline
              CD130
              Valued contributor
              wrote last edited by
              #7

              Nice found!! This is indeed the cause! 👏

              The adventure starts where the plans end | READY TO >> RACE 🧡

              Nick Carthewundefined 1 Reply Last reply
              1
              • Hubert Thoringundefined Hubert Thoring

                Nicht die Schriftgröße sondern den Anzeigezoom bitte mal testen !!!!!

                Not the font size but the display zoom please test !!!!!

                IMG_4937.jpeg

                Rob Verhoeffundefined Offline
                Rob Verhoeffundefined Offline
                Rob Verhoeff
                Alpha tester
                wrote last edited by
                #8

                @Hubert-Thoring I admit, in that mode that setting does indeed mess up the keyboard! I’m glad I don’t use that setting 😉

                1 Reply Last reply
                1
                • Nick Carthewundefined Online
                  Nick Carthewundefined Online
                  Nick Carthew
                  RouteXpert
                  wrote last edited by
                  #9

                  No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

                  IMG_5234.png

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox BJ8

                  Rob Verhoeffundefined 1 Reply Last reply
                  0
                  • Nick Carthewundefined Nick Carthew

                    No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

                    IMG_5234.png

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    Alpha tester
                    wrote last edited by
                    #10

                    @Nick-Carthew Also not on the 13 (18.7.2). I’m guessing it’s not so much the device, but the iOS version. On the 16 I can’t go back anymore.

                    1 Reply Last reply
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                    • CD130undefined CD130

                      Nice found!! This is indeed the cause! 👏

                      Nick Carthewundefined Online
                      Nick Carthewundefined Online
                      Nick Carthew
                      RouteXpert
                      wrote last edited by
                      #11

                      @CD130 said in Disappearing keyboard issue:

                      Nice found!! This is indeed the cause! 👏

                      One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

                      1 Reply Last reply
                      0
                      • Hubert Thoringundefined Offline
                        Hubert Thoringundefined Offline
                        Hubert Thoring
                        Valued contributor
                        wrote last edited by
                        #12

                        @Nick-Carthew @Corjan-Meijerink

                        It is apparently an iOS 26.1 topic because with my iPhone Xr with current iOS 18.7.2 I have not been able to find any problem.

                        VG Hubert
                        Info zum Beta Test "Next App" dazu die Hardware .
                        iPad 9. Gen iOS 26.1 / Handy iPhone 16e iOS 26.1 / Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

                        1 Reply Last reply
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                        • Corjan Meijerinkundefined Online
                          Corjan Meijerinkundefined Online
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #13

                          Even on iOS 26.1 I don’t have the issue 😓
                          I hate this issue.

                          At least we have some pointers I guess.

                          @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

                          I’ve been in touch with @Klaus-29 today using the support channels

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