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  4. Disappearing keyboard issue

Disappearing keyboard issue

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Hubert Thoringundefined Hubert Thoring

    Sorry, I know I'm not supposed to write for friends, but a friend @Klaus-29 just told me that he's working now after he reset the setting of the text display to "default". For some users the display is too small, and they then set it to "Larger text" maybe that should be checked.

    He can reproduce it on both iPhones

    • IPhone 12 und 15 mit 26.1

    32b254da-a7bf-477f-90a7-79aa32b8e691.jpeg

    Rob Verhoeffundefined Online
    Rob Verhoeffundefined Online
    Rob Verhoeff
    Alpha tester
    wrote last edited by Rob Verhoeff
    #5
    This post is deleted!
    1 Reply Last reply
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    • Hubert Thoringundefined Offline
      Hubert Thoringundefined Offline
      Hubert Thoring
      Valued contributor
      wrote last edited by
      #6

      Nicht die Schriftgröße sondern den Anzeigezoom bitte mal testen !!!!!

      Not the font size but the display zoom please test !!!!!

      IMG_4937.jpeg

      VG Hubert
      Info Beta Test "Next App" dazu die Hardware .
      iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

      Rob Verhoeffundefined 1 Reply Last reply
      0
      • CD130undefined Offline
        CD130undefined Offline
        CD130
        Valued contributor
        wrote last edited by
        #7

        Nice found!! This is indeed the cause! 👏

        The adventure starts where the plans end | READY TO >> RACE 🧡

        Nick Carthewundefined 1 Reply Last reply
        1
        • Hubert Thoringundefined Hubert Thoring

          Nicht die Schriftgröße sondern den Anzeigezoom bitte mal testen !!!!!

          Not the font size but the display zoom please test !!!!!

          IMG_4937.jpeg

          Rob Verhoeffundefined Online
          Rob Verhoeffundefined Online
          Rob Verhoeff
          Alpha tester
          wrote last edited by
          #8

          @Hubert-Thoring I admit, in that mode that setting does indeed mess up the keyboard! I’m glad I don’t use that setting 😉

          1 Reply Last reply
          1
          • Nick Carthewundefined Offline
            Nick Carthewundefined Offline
            Nick Carthew
            RouteXpert
            wrote last edited by
            #9

            No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

            IMG_5234.png

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox BJ8

            Rob Verhoeffundefined 1 Reply Last reply
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            • Nick Carthewundefined Nick Carthew

              No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

              IMG_5234.png

              Rob Verhoeffundefined Online
              Rob Verhoeffundefined Online
              Rob Verhoeff
              Alpha tester
              wrote last edited by
              #10

              @Nick-Carthew Also not on the 13 (18.7.2). I’m guessing it’s not so much the device, but the iOS version. On the 16 I can’t go back anymore.

              1 Reply Last reply
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              • CD130undefined CD130

                Nice found!! This is indeed the cause! 👏

                Nick Carthewundefined Offline
                Nick Carthewundefined Offline
                Nick Carthew
                RouteXpert
                wrote last edited by
                #11

                @CD130 said in Disappearing keyboard issue:

                Nice found!! This is indeed the cause! 👏

                One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox BJ8

                CD130undefined 1 Reply Last reply
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                • Hubert Thoringundefined Offline
                  Hubert Thoringundefined Offline
                  Hubert Thoring
                  Valued contributor
                  wrote last edited by
                  #12

                  @Nick-Carthew @Corjan-Meijerink

                  It is apparently an iOS 26.1 topic because with my iPhone Xr with current iOS 18.7.2 I have not been able to find any problem.

                  VG Hubert
                  Info Beta Test "Next App" dazu die Hardware .
                  iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

                  1 Reply Last reply
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                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by
                    #13

                    Even on iOS 26.1 I don’t have the issue 😓
                    I hate this issue.

                    At least we have some pointers I guess.

                    @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

                    I’ve been in touch with @Klaus-29 today using the support channels

                    Con Hennekensundefined 1 Reply Last reply
                    1
                    • Corjan Meijerinkundefined Corjan Meijerink

                      Even on iOS 26.1 I don’t have the issue 😓
                      I hate this issue.

                      At least we have some pointers I guess.

                      @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

                      I’ve been in touch with @Klaus-29 today using the support channels

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #14

                      @Corjan-Meijerink said in Disappearing keyboard issue:

                      I hate this issue.

                      Yeah, I can imagine that...! 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                      1 Reply Last reply
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                      • Hubert Thoringundefined Offline
                        Hubert Thoringundefined Offline
                        Hubert Thoring
                        Valued contributor
                        wrote last edited by Hubert Thoring
                        #15

                        Just tested it again, selection "Display zoom" on the iPhone 16e with the following note.

                        Horizontal / vertical :

                        Mobile phone held horizontal, then the keyboard remains, a search with text input is possible. Keyboard surface large and comfortable. However, if I turn it vertically, the keyboard disappears.

                        Mobile phone vertically then the keyboard only flickers very briefly and disappears again, no input possible, but I then turn it horizontally and tap on search, the keyboard appears as described above.

                        Size of the mobile phone display:

                        • 6.1" (on iPhone 16e)

                        In horizontal, the keyboard seems to fit for the display.

                        In vertical it looks like the same layout of the display for the keyboard should be done but this does not fit for vertical at all...

                        Note:

                        What is noticeable is that in the "standard display" so without display zoom the MRA menu behaves very restlessly when turning so jumps and the keyboard behaves optically quiet when turning...

                        VG Hubert
                        Info Beta Test "Next App" dazu die Hardware .
                        iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

                        1 Reply Last reply
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                        • Nick Carthewundefined Nick Carthew

                          @CD130 said in Disappearing keyboard issue:

                          Nice found!! This is indeed the cause! 👏

                          One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

                          CD130undefined Offline
                          CD130undefined Offline
                          CD130
                          Valued contributor
                          wrote last edited by
                          #16

                          @Nick-Carthew Wish it was summer already 😋 You have to admit these are pretty solid findings, right? I am seeing the same issue here as well on a 16 pro with iOS 26.1.

                          The adventure starts where the plans end | READY TO >> RACE 🧡

                          Nick Carthewundefined 1 Reply Last reply
                          0
                          • CD130undefined CD130

                            @Nick-Carthew Wish it was summer already 😋 You have to admit these are pretty solid findings, right? I am seeing the same issue here as well on a 16 pro with iOS 26.1.

                            Nick Carthewundefined Offline
                            Nick Carthewundefined Offline
                            Nick Carthew
                            RouteXpert
                            wrote last edited by
                            #17

                            @CD130 But the master ninja himself (Corjan) cannot reproduce it with iOS 26.
                            ‘Tis a strange one.

                            Always willing to help if I can.
                            Triumph Tiger 1200 XRT called Tina.
                            MRA Navigation Next and SilverFox BJ8

                            1 Reply Last reply
                            0
                            • Siepermann- Ronaldundefined Offline
                              Siepermann- Ronaldundefined Offline
                              Siepermann- Ronald
                              wrote last edited by
                              #18

                              Corjan visited me today at my home and after his visit this problem is resolved. I now have the latest version nobody else has 😃

                              c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                              Rob Verhoeffundefined 1 Reply Last reply
                              1
                              • Hubert Thoringundefined Offline
                                Hubert Thoringundefined Offline
                                Hubert Thoring
                                Valued contributor
                                wrote last edited by Hubert Thoring
                                #19

                                Have fun testing👍🍀

                                VG Hubert
                                Info Beta Test "Next App" dazu die Hardware .
                                iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

                                1 Reply Last reply
                                0
                                • Hubert Thoringundefined Offline
                                  Hubert Thoringundefined Offline
                                  Hubert Thoring
                                  Valued contributor
                                  wrote last edited by
                                  #20

                                  @Corjan-Meijerink : V5.0.1 - 429 I would also test it, it's just an offer. But I don't know how it works outside of the beta test ..., keep your fingers crossed 👍

                                  VG Hubert
                                  Info Beta Test "Next App" dazu die Hardware .
                                  iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

                                  1 Reply Last reply
                                  0
                                  • Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote last edited by
                                    #21

                                    We’d need a very long cable for that @Hubert-Thoring No worries, will be in beta shortly.

                                    @Siepermann-Ronald thanks for helping out! 🙂

                                    1 Reply Last reply
                                    1
                                    • Siepermann- Ronaldundefined Siepermann- Ronald

                                      Corjan visited me today at my home and after his visit this problem is resolved. I now have the latest version nobody else has 😃

                                      c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                                      Rob Verhoeffundefined Online
                                      Rob Verhoeffundefined Online
                                      Rob Verhoeff
                                      Alpha tester
                                      wrote last edited by
                                      #22

                                      @Siepermann-Ronald said in Disappearing keyboard issue:

                                      I now have the latest version nobody else has 😃

                                      c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                                      Not anymore 😉

                                      1 Reply Last reply
                                      0
                                      • Hubert Thoringundefined Offline
                                        Hubert Thoringundefined Offline
                                        Hubert Thoring
                                        Valued contributor
                                        wrote last edited by
                                        #23

                                        Thank you the error is now fixed with the upgrade to MRA 5.0.1-430.

                                        Thank you !!!!!

                                        VG Hubert
                                        Info Beta Test "Next App" dazu die Hardware .
                                        iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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