Issues with Google Map Layers and Street View

[Michel van Hagen MRA-Founder]

At the end of August, we were notified by Google about issues affecting multiple billing accounts — unfortunately, ours was among them. We initially assumed it was a temporary problem that Google would resolve. However, instead of being fixed, our account was deactivated, and we were unable to restore it.

We did not receive any response from Google’s customer support. Today, Corjan is setting up a new account and working to integrate it into our website — quite an extensive process. We hope to have Google services operational again today or tomorrow through this new account.

In hindsight, we should have assessed the issue more carefully and taken action sooner. The responsibility for that lies entirely with me.

My sincere apologies for the inconvenience, and thank you all for your understanding.

Michel van Hagen
Founder & CEO, MyRoute-app

[a white mouse on the motorbike]

bedankt voor de heldere uitleg. En nu maar hopen dat het snel verholpen is!

Thanks for the clear explanation. Now let's hope it gets fixed soon!