We definitely respect all opinions and I will personally always try to understand why people have a negative experience.
The problem was just that a lot of responses were given that weren't very constructive. Due to your absence no discussion was started and the thread was not very valuable.
I would greatly advice you to create a support ticket here: https://myrouteapp.com/support
We will definitely try to aid you where possible! 🙂
I will lock this thread as I don't think this is now the place to continue public discussion.
I won't remove the topic to ensure your opinion is still accessible.
Any valuable conclusions through a support ticket will be added here by me.