Routenplaner on iPad

[Jörgen]

Hi, the Routenplaner on iPad is very difficult to use. Moving the map and zooming the map is nearly not possible. Zooming only with the plus/minus Button. I tried with Safari and Chrome Browser and there is no difference. The map moves a little bit (sometimes) and then the complete screen moves, but not the map.
Google maps works as expected.
Any one with the same problem?

[Hubert Thoring]

Hey @jörgen,

With me everything works without problems, planning as usual, zooming in or out with two finders, etc. Maybe you should restart, so turn off the iPad longer.

Mine is an iPad 9. Gen. with iOS 26.6.2 which I now drive to 26.7 update.

VG

[Hubert Thoring]

Even with iOS 26.7 everything is okay on my iPad, VG

[Lluis Arasanz]

I noted this behavior when using satellite layers. If I change to Michelin layer this issue disappears. But always appears with satellite layers

[Jörgen]

@lluis-arasanz very good hint, it is really dependent what map layer is in used.
Why is that, a question to the developer.

[JP d]

@Jörgen yes, same here. I go to layer and chose HERE move the map then go back to layer and chose Google maps. But if I select satellite it freezes.

Or like you said the screen moves not the map. I have an Amazon fire tablet and don't get that issue so guessing it's an iPad issue.

[Risto Motorcycling]

Already many months i have had same problem, all different maps freezing or whole screen is moving. Problem started slowly but now comes every single time when i try to create new route. Some times i have managed to create new route using Michelin map.
MRA settings are to use HERE map.
I have iPad pro 3rd gen and problem exists with several IOS up to present 27.0.1
At bonus most of 1.1 transfers to XT from my iPhone 16 ProMax 27.0.1 fails connection to Garmin app

[Risto Motorcycling]

In addition to below message, same exists also in my iPhone 16 Pro Max
And my Garmin is updated+ Garmin Drive 4.29.29
Already many months i have had same problem, all different maps freezing or whole screen is moving. Problem started slowly but now comes every single time when i try to create new route. Some times i have managed to create new route using Michelin map.
MRA settings are to use HERE map.
I have iPad pro 3rd gen and problem exists with several IOS up to present 27.0.1
At bonus most of 1.1 transfers to XT from my iPhone 16 ProMax 27.0.1 fails connection to Garmin app

[Aiello antonino]

I have the same problem too: if you select the Google map, everything freezes... things improve when switching to Michelin or OSM... sometimes, when scrolling across the map on the display, the zoom activates instead of the map moving...

[Risto Motorcycling]

@Aiello-antonino same here, zoom activates instead of map moving, its very annoying