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Problems route planning on Ipad

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Richard Jewell 0 Offline
    Richard Jewell 0 Offline
    Richard Jewell 0
    wrote on last edited by
    #1

    Hi all.
    I (try) and plan routes using an IPad Pro 19”. However, the screen goes haywire when I try zooming in/out looking for POI’s or places generally. It will not stay where I try and place it and continues to move in or out. It’s driving me crazy and makes planning all but impossible.
    This does not happen on my wife’s windows lap top.
    Any ideas?
    Regards.
    Richard.

    Nick Carthew 1 Reply Last reply
    0
    • Richard Jewell 0 Richard Jewell 0

      Hi all.
      I (try) and plan routes using an IPad Pro 19”. However, the screen goes haywire when I try zooming in/out looking for POI’s or places generally. It will not stay where I try and place it and continues to move in or out. It’s driving me crazy and makes planning all but impossible.
      This does not happen on my wife’s windows lap top.
      Any ideas?
      Regards.
      Richard.

      Nick Carthew Offline
      Nick Carthew Offline
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @Richard-Jewell-0 If you are using the Safari browser, try using a different browser like Chrome or FireFox.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      Richard Jewell 0 1 Reply Last reply
      0
      • Anonymouse Offline
        Anonymouse Offline
        Anonymouse
        wrote last edited by
        #3

        I’m with you on this one - we travel with an iPad Pro so are often route-planning on that device.

        There seem to be several issues with the website on an iPad, some of which are external to MRA but it would be great if the developers could take a look. The main ones that I encounter are:

        (A) all the waypoints vanish from the map. Refreshing the page brings them back. This seems to happen with other apps too, so I suspect it is not an MRA specific issue.

        (B) zooming by pinching the screen can cause the entire window to zoom, including all the control panels, rather than just the map. This is often irrecoverable, requiring re-opening the website. I have discovered that this happens very often when the current map layer is Google maps, so I now only use OpenStreetMap.

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        • Hubert Thoring Online
          Hubert Thoring Online
          Hubert Thoring
          Valued contributor
          wrote last edited by
          #4

          Sorry, these are topics of the settings of the iOS and the iPad, I don't know these problems, because I use the iPad 9 again and again. Generation currently with iOS 26.2 without problems.

          So check the settings, because maybe wrong set or adjusted by the iOS update VG 👋

          VG Hubert
          Beta Test "Next App" dazu die Hardware .
          iPad 9. Gen iOS 26.6.1/ iPhone 16e iOS 26.6.1 / Navi iPhone Xr iOS 18.7.10 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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          • Nick Carthew Nick Carthew

            @Richard-Jewell-0 If you are using the Safari browser, try using a different browser like Chrome or FireFox.

            Richard Jewell 0 Offline
            Richard Jewell 0 Offline
            Richard Jewell 0
            wrote last edited by
            #5

            @Nick-Carthew Tried a number of different browsers and all behave in the same way!

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            • Lluis Arasanz Offline
              Lluis Arasanz Offline
              Lluis Arasanz
              wrote last edited by
              #6

              This happens more with satelite layers, rather than Michelin or OSM.

              Changing layers corrects this behavior, but sometimes not.

              Lluis Arasanz

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