IOS: App crashes 2-3 times a day (v5.1/5.2)
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Hi,
I‘ve been riding through France the last 2 weeks and the app crashed 2 to 3 times a day. Not reproducable.
All of a sudden I see my home screen without any freeze or so.
Had to restart the app and the app asks whether to proceed navigation or not. With proceed the next button needs to be pressed to enter navigation mode. Then navigation worked as if no problem occured. No need to start the route from scratch. Tracklogs are working also properly.
Sometimes 30min after start, sometimes a few hours after start.
The routes (1 for ea day) have been created by my wingman on Basecamp and I‘m taking the lead with MRA. This worked without any problem for years.
Setup:
MRA on iphone 11, latest IOS, mounted on BMW Cradle.Anyone else experienced similar behaviour of MRA?
BR
Stefan -
Hi Stefan
If I'm correct Corjan uses the same model phone for testing di that can't be the problem.
I would send in the log files with a ticket to support di they can have a look at it
Log files. Press on your avatar and scroll down. Press long on the version number -
I was also using the app in France and had also some freezing issues, i use Apple CarPlay, the sreen blanked out and the arrow was still visible, i couldn't reset the because i was driving but after a while the map was visible again but still freezing. It almost look if the phone was out of memory. Iphone 15 Pro
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I had exactly the same problem on my Samsung tablet. I use no CarPlay or other connection stuff.
I’ve submitted a ticket with the logs. Corjan is on a well-deserved holiday, so it’ll take a bit of time.
However, in my case it was version 5.1.
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