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  3. Bought subscription on PC, but MRA on my phone still shows BASIC subscription :(

Bought subscription on PC, but MRA on my phone still shows BASIC subscription :(

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  • Rob Wiltshireundefined Offline
    Rob Wiltshireundefined Offline
    Rob Wiltshire
    wrote last edited by
    #1

    Bought subscription on PC, but MRA on my phone still shows BASIC subscription šŸ˜ž

    So frustrating.

    I used to use TYRE, which was great and intuitive - this version seems unusable.
    I'm just trying to access Turn by tun navigation, which I paid for in the PC version.
    Please tll me I don't have to buy it for my phone AND my PC !!!!!! ???

    Going to resort to a paper map and writing the waypoints in pen. šŸ˜ž

    Nick Carthewundefined 1 Reply Last reply
    0
    • Rob Wiltshireundefined Rob Wiltshire

      Bought subscription on PC, but MRA on my phone still shows BASIC subscription šŸ˜ž

      So frustrating.

      I used to use TYRE, which was great and intuitive - this version seems unusable.
      I'm just trying to access Turn by tun navigation, which I paid for in the PC version.
      Please tll me I don't have to buy it for my phone AND my PC !!!!!! ???

      Going to resort to a paper map and writing the waypoints in pen. šŸ˜ž

      Nick Carthewundefined Online
      Nick Carthewundefined Online
      Nick Carthew
      RouteXpert
      wrote last edited by
      #2

      @Rob-Wiltshire MyRoute-app has two products, the website route planner and mobile phone navigation app. Each product has a separate subscription.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      1 Reply Last reply
      0
      • Rob Wiltshireundefined Offline
        Rob Wiltshireundefined Offline
        Rob Wiltshire
        wrote last edited by
        #3

        Cheers - It eventually updated to Navigation Next.

        Infuriatingly difficult to use interface.

        THIS IS HOW I GOT A GROUP RIDE TO GIVE ME TURN BY TURN NAVIGATION (Note: you must have bought the 'Navigation NExt' version to do this.

        If anyone else is having the same inabiliyy as me trying to just go to a gtoup , get a route, and then justnhave the app give youu turn-by-turn instructions (in the same way as a SatNav would........
        Go to Route lab,
        then Routes
        then groups
        then click on the named group (with your groups rides in it)
        go to the blue 'page menu' - (right hand side of screen near top)
        A blue sub-menu then opens up
        then click routes (AGAIN !!!, but in this sub menu)
        Go to your group, and it should have a list of rides.
        Click on the ride name, and a map of the route should come up
        then go to the blue 'page menu' (AGAIN!), but this time it has changed , and one of the options is 'USE'
        Click on '+ use route'
        THIS WILL PUT THE ROUTE FROM YOUR GROUP INTO YOUR ROUTES TAB

        -TO FIND YOUR ROUTES NOW -
        Go to the 1st menu, or just restart your app where it comes up with 'Good Afternoon'
        Go to 'Route lab'
        click on 'routes' button(3rd one down on the left)
        You will now see all of your routes !!!!!!, and be able to go into them

        -TO ACTUALLY ACTIVATE THE TURN BY TURN DIRECTIONS FOR THAT ROUTE, and actually seee tuen by turn navigation (the same as a SatNav):
        Go to the 1st menu, or just restart your app where it comes up with 'Good Afternoon'
        but this time click on the 'last route' button.

        This has been a very exasperating afternoon to work this out ! , and not a great customer experience. Great app , confusing , very time confusing to work out interface'

        If anyone has an easier way to do this, please let me know.

        Rob Verhoeffundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Do not disturb
          Marinus van Deudekomundefined Do not disturb
          Marinus van Deudekom
          RouteXpert
          wrote last edited by
          #4

          Just choose destination
          In the bottom you'll find the group and events button. Click on groups and the choose the route
          It does 't get any easier
          Have fun

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT sold
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

          1 Reply Last reply
          0
          • Rob Wiltshireundefined Rob Wiltshire

            Cheers - It eventually updated to Navigation Next.

            Infuriatingly difficult to use interface.

            THIS IS HOW I GOT A GROUP RIDE TO GIVE ME TURN BY TURN NAVIGATION (Note: you must have bought the 'Navigation NExt' version to do this.

            If anyone else is having the same inabiliyy as me trying to just go to a gtoup , get a route, and then justnhave the app give youu turn-by-turn instructions (in the same way as a SatNav would........
            Go to Route lab,
            then Routes
            then groups
            then click on the named group (with your groups rides in it)
            go to the blue 'page menu' - (right hand side of screen near top)
            A blue sub-menu then opens up
            then click routes (AGAIN !!!, but in this sub menu)
            Go to your group, and it should have a list of rides.
            Click on the ride name, and a map of the route should come up
            then go to the blue 'page menu' (AGAIN!), but this time it has changed , and one of the options is 'USE'
            Click on '+ use route'
            THIS WILL PUT THE ROUTE FROM YOUR GROUP INTO YOUR ROUTES TAB

            -TO FIND YOUR ROUTES NOW -
            Go to the 1st menu, or just restart your app where it comes up with 'Good Afternoon'
            Go to 'Route lab'
            click on 'routes' button(3rd one down on the left)
            You will now see all of your routes !!!!!!, and be able to go into them

            -TO ACTUALLY ACTIVATE THE TURN BY TURN DIRECTIONS FOR THAT ROUTE, and actually seee tuen by turn navigation (the same as a SatNav):
            Go to the 1st menu, or just restart your app where it comes up with 'Good Afternoon'
            but this time click on the 'last route' button.

            This has been a very exasperating afternoon to work this out ! , and not a great customer experience. Great app , confusing , very time confusing to work out interface'

            If anyone has an easier way to do this, please let me know.

            Rob Verhoeffundefined Online
            Rob Verhoeffundefined Online
            Rob Verhoeff
            Alpha tester
            wrote last edited by Rob Verhoeff
            #5

            @Rob-Wiltshire On the main screen choose 'Routes & Tracklogs'

            IMG_4826 (1).jpeg

            Tap on the group symbol on the bottom:

            IMG_4828.jpeg

            Choose a group you're part of:

            IMG_4829.jpeg

            Select a route:

            IMG_4830.jpeg

            Select 'Navigate' and have fun...

            šŸļø BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
            šŸ“± iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
            šŸš™ Apple CarPlay in VW T-Roc
            šŸ’» Routelab on MacBook Air & iMac (Tahoe & Ventura)

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            0

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