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Schuberth SC1

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Graham Fairhurstundefined Offline
    Graham Fairhurstundefined Offline
    Graham Fairhurst
    wrote last edited by
    #1

    I have an iPhone 12 and a Schuberth C4 pro with SC1 fitted. Whilst the phone connects to the headset there are no voice instructions from the MRA. Google maps works fine. Anybody had the same problem?
    Thanks

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    • CD130undefined Offline
      CD130undefined Offline
      CD130
      Valued contributor
      wrote last edited by
      #2

      If audio works through Google Maps but not through MRA, it sounds like a setting in the MRA app may not be configured correctly. Do you hear sound through your headset when you press this?

      Schermafbeelding 2026-05-28 om 08.18.32.png

      The adventure starts where the plans end | READY TO >> RACE 🧡

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      • Graham Fairhurstundefined Offline
        Graham Fairhurstundefined Offline
        Graham Fairhurst
        wrote last edited by
        #3

        Thanks for the response
        Nothing heard when I press that. Works fine when not connected to the SC1
        Not sure how I can alter the App

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        • Graham Fairhurstundefined Offline
          Graham Fairhurstundefined Offline
          Graham Fairhurst
          wrote last edited by
          #4

          It now appears to be working ok. The only change I made was the “input settings” from off to normal.
          Thanks for help

          CD130undefined Ron van der Meer 0undefined 2 Replies Last reply
          0
          • Graham Fairhurstundefined Graham Fairhurst

            It now appears to be working ok. The only change I made was the “input settings” from off to normal.
            Thanks for help

            CD130undefined Offline
            CD130undefined Offline
            CD130
            Valued contributor
            wrote last edited by
            #5

            @Graham-Fairhurst said:
            The only change I made was the “input settings” from off to normal.

            Okay, it sounds a bit strange, but glad this worked 🥳👍

            The adventure starts where the plans end | READY TO >> RACE 🧡

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            • Graham Fairhurstundefined Graham Fairhurst

              It now appears to be working ok. The only change I made was the “input settings” from off to normal.
              Thanks for help

              Ron van der Meer 0undefined Offline
              Ron van der Meer 0undefined Offline
              Ron van der Meer 0
              wrote last edited by
              #6

              @Graham-Fairhurst

              Waar zit die instelling? In de MRTA app of in de Schubert SC1 app?

              CD130undefined 1 Reply Last reply
              0
              • Ron van der Meer 0undefined Ron van der Meer 0

                @Graham-Fairhurst

                Waar zit die instelling? In de MRTA app of in de Schubert SC1 app?

                CD130undefined Offline
                CD130undefined Offline
                CD130
                Valued contributor
                wrote last edited by
                #7

                @Ron-van-der-Meer-0 IMG_1976.jpeg

                The adventure starts where the plans end | READY TO >> RACE 🧡

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                • Graham Fairhurstundefined Offline
                  Graham Fairhurstundefined Offline
                  Graham Fairhurst
                  wrote last edited by
                  #8

                  Yes, input settings in the MRA app

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                  • Graham Fairhurstundefined Offline
                    Graham Fairhurstundefined Offline
                    Graham Fairhurst
                    wrote last edited by
                    #9

                    Update, it works fine until I connect the intercom, I then loose the voice instructions

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                    • CD130undefined Offline
                      CD130undefined Offline
                      CD130
                      Valued contributor
                      wrote last edited by
                      #10

                      And do other navigation apps work? Or do they have no sound either?

                      The adventure starts where the plans end | READY TO >> RACE 🧡

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                      • Graham Fairhurstundefined Offline
                        Graham Fairhurstundefined Offline
                        Graham Fairhurst
                        wrote last edited by
                        #11

                        Google maps and phone works, no music or MRA instructions, with intercom connected.

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                        • white.mouseundefined Online
                          white.mouseundefined Online
                          white.mouse
                          Valued contributor
                          wrote last edited by
                          #12

                          I think this is because you're connecting the intercom. I have the same problem on my motorcycle with the Schubert SC2, and that's because the intercom—in my case, the onboard radio—overrides the MRA output.
                          When I use the motorcycle’s radio via the intercom, I no longer receive instructions from MRA. As soon as I turn off the radio, the instructions come back. I’ve tried several things, but I haven’t yet managed to set MRA to have priority so that it pushes the intercom to the background when MRA gives an instruction.
                          If I don’t have the motorcycle’s radio (intercom) on, I can play music on the Carpuride or listen to internet radio, and when MRA gives a prompt, the music gets quieter and fades into the background.

                          met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                          de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

                          CD130undefined 1 Reply Last reply
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                          • white.mouseundefined white.mouse

                            I think this is because you're connecting the intercom. I have the same problem on my motorcycle with the Schubert SC2, and that's because the intercom—in my case, the onboard radio—overrides the MRA output.
                            When I use the motorcycle’s radio via the intercom, I no longer receive instructions from MRA. As soon as I turn off the radio, the instructions come back. I’ve tried several things, but I haven’t yet managed to set MRA to have priority so that it pushes the intercom to the background when MRA gives an instruction.
                            If I don’t have the motorcycle’s radio (intercom) on, I can play music on the Carpuride or listen to internet radio, and when MRA gives a prompt, the music gets quieter and fades into the background.

                            CD130undefined Offline
                            CD130undefined Offline
                            CD130
                            Valued contributor
                            wrote last edited by
                            #13

                            @white.mouse I’m not exactly sure which setting it is (possibly Audio Multitasking?), but you can solve this by configuring the headset through the Schuberth app. I have the same headset myself. By the way, this setting is also available on most Sena headsets.

                            The adventure starts where the plans end | READY TO >> RACE 🧡

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                            • Graham Fairhurstundefined Offline
                              Graham Fairhurstundefined Offline
                              Graham Fairhurst
                              wrote last edited by
                              #14

                              Sounds like you have the same problem? I have emailed Schuberth and waiting for a response. I thought I would look at the Schuberth app and see what the options are. I seem to remember there is a priority option? I’ll keep you updated. I would like to sort it out as if I use my TomTom 400 that disconnects the intercom and I have to then reset it, which quite often takes a few attempts

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                              • Graham Fairhurstundefined Offline
                                Graham Fairhurstundefined Offline
                                Graham Fairhurst
                                wrote last edited by
                                #15

                                I have changed the priority on the Schuberth app from “intercom” to “music” and that appears to have worked. Not yet tried it out on the bike but fingers crossed

                                white.mouseundefined 1 Reply Last reply
                                1
                                • Graham Fairhurstundefined Graham Fairhurst

                                  I have changed the priority on the Schuberth app from “intercom” to “music” and that appears to have worked. Not yet tried it out on the bike but fingers crossed

                                  white.mouseundefined Online
                                  white.mouseundefined Online
                                  white.mouse
                                  Valued contributor
                                  wrote last edited by
                                  #16

                                  @Graham-Fairhurst said:

                                  I have changed the priority on the Schuberth app . . .

                                  Where in the app you can do this? In the Schuberth SC2 app I do not see this option!

                                  met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                                  de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

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                                  • Graham Fairhurstundefined Offline
                                    Graham Fairhurstundefined Offline
                                    Graham Fairhurst
                                    wrote last edited by
                                    #17

                                    On the SC1 settings page “audio source priority”
                                    IMG_5575.png

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                                    • white.mouseundefined Online
                                      white.mouseundefined Online
                                      white.mouse
                                      Valued contributor
                                      wrote last edited by
                                      #18

                                      Well, I do not have this option. Maybe because I have the SC2!

                                      met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                                      de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

                                      1 Reply Last reply
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                                      • Graham Fairhurstundefined Offline
                                        Graham Fairhurstundefined Offline
                                        Graham Fairhurst
                                        wrote last edited by
                                        #19

                                        Possibly, it’s on the first page after checking for updates.
                                        Is the SC2 fitted to the C5?

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                                        • white.mouseundefined Online
                                          white.mouseundefined Online
                                          white.mouse
                                          Valued contributor
                                          wrote last edited by
                                          #20

                                          yes. but the option is not there (anymore)

                                          met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                                          de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

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